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North End Mazda

Lunenburg, MA

4.8
1,226 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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747 Chase Rd

Lunenburg, MA

01462

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Showing 1,226 reviews

July 05, 2026

Everyone I dealt with was helpful and courteous . I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . B More

by sherrykc213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

North End Mazda responded

We’re glad our team treated you courteously during your Mazda CX-50 service. We apologize for not making it clear that the repair would incur no charge and appreciate you sharing how that detail would have eased your mind. Thank you for the five-star rating and for trusting us with your Mazda. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 04, 2026

The service department is good and doesn't seem to try and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem! More

by PJVAUTMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

North End Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 30, 2026

Mazda North End delivers exceptional service with unmatched professionalism, fast turnaround, clear communication, and genuine care for every customer. Their team consistently goes above and beyond, More

by jbrosales2901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Atkinson
Jun 30, 2026 -

North End Mazda responded

Thank you for sharing your experience with our Mazda CX-90 service. We’re glad the team delivered prompt turnaround, transparent updates, and genuine care during your visit. We appreciate your trust and look forward to keeping your Mazda running at its best. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 30, 2026

Great service. Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone. More

by morsalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

North End Mazda responded

Thank you for recommending us and for your kind words about our team’s work on your Mazda CX-5. We’re glad to hear every visit is a pleasure, and we look forward to assisting with your future service needs. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 26, 2026

I arrived I informed the service representative was very courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed. More

by jcosta166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

North End Mazda responded

We appreciate you choosing us for your Subaru Outback service and sharing your feedback. It’s great to hear Collette and our team were courteous and completed everything so quickly. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 24, 2026

Very helpful, knowledgeable and professional. Was able to clearly explain all problems found and a solution to them. More

by BRUCEDONNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

North End Mazda responded

Thank you for noting how helpful and professional our team was during your Mazda6 service. We’re glad Collette could clearly explain the issues and the solutions. We appreciate your 5-star rating and look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 20, 2026

My experience was excellent. Low pressure and transparency throughout. It was well worth the drive from Boston to get this level of service. More

by mitchellbaptista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

North End Mazda responded

We’re thrilled the straightforward, no-pressure approach was worth the drive from Boston. Enjoy your Mazda and thank you for sharing your experience. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 19, 2026

the service department here is great! always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they di More

by kellyabreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

North End Mazda responded

It’s wonderful to know our service team could address your concerns, thoroughly explain the work on your Mazda CX-5, and arrange a loaner when you needed one. Collette will be happy to hear she made your visit smoother. We appreciate your trust and look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 12, 2026

I was very pleased with the whole experience! I was greeted upon my arrival which was very nice! Staff was friendly, pleasant and really made every effort to keep me updated about the service, More

by kclarke0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Jun 12, 2026 -

North End Mazda responded

It’s great that you felt warmly welcomed and informed throughout your visit. We’re happy your Mazda service was carried out quickly by a friendly team. Thank you for recommending our service to others. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 09, 2026

The s ervice was as expected and on time. The dealership waiting area was clean and comfortable. Everyone was courteous. More

by july0658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

North End Mazda responded

Thank you for trusting us with the service for your Mazda CX-30. It’s wonderful to hear our team kept your appointment on schedule and provided a clean, comfortable waiting area. We appreciate you noting the courtesy shown by our staff. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

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