North Miami Mitsubishi

I went to have my 2 year old car serviced and decided to look around to upgrade. Mounir, who assisted me with my first purchase, could not have been better. He asked what my I wanted in a car that I did n look around to upgrade. Mounir, who assisted me with my first purchase, could not have been better. He asked what my I wanted in a car that I did not have now, my planned use, and budget. He did not try to oversell and narrowed in immediately on what I should look at. An hour or so later I left with a new car. Everyone throughout the process was extremely nice, professional, and service oriented. I think the deal I got was good and fair, and could not be happier. More

Due to my long hours at work, I've been emailing back and forth with a few different dealers. I got a quote from Lehman Toyota in Miami, which was the best. I drove 110 miles. I test drove a similar SUV, forth with a few different dealers. I got a quote from Lehman Toyota in Miami, which was the best. I drove 110 miles. I test drove a similar SUV, but I wanted a different color. They said they can get it for me. When we sat down to put the numbers together, the number they gave me was $1500 higher. When I told the sales person that he sent me a different quote, he called the manager and he said that it was a "mistake". Also, they offer me $10638 for my car (trade in), and when they put the numbers together, they wrote $10500. I had to tell the sales person and he didn't remember but couldn't "find" the number he wrote before. They kept me waiting long minutes while they were joking around. I've never been treated so bad in a dealer before. Beware, AVOID LEHAMN TOYOTA at all cost. Don't trust them. AT the end of the day, the manager said "I'm sorry, it was a mistake. Don't you make mistakes?" I will make sure pass the word so other customers don't fall for their cheap moves. They were playing with me and this is extremely disrespectful. Just because this experience, I'm pretty sure I will end up buying something else. I never write reviews, but this time I feel the need to warn others. I hope you don't fall for their lies. More

I call about a car that's advertised there. They say, come by it's right here. I drive over and a guy tells me it was sold. I said OK and left. Then I see it on their website again and on another car sit come by it's right here. I drive over and a guy tells me it was sold. I said OK and left. Then I see it on their website again and on another car site. I call and they say the car is there and wasn't sold. I drive by and it's gone again. Then I get email after email from them asking me when I'd like to come by and see the vehicle. I then emailed by the owner of the place. He asks if my dealings with the internet team are going OK. I tell him not exactly and asks what happened and reports to me that the car I was interested in was sold several months ago. So I'm done with them but still looking for a car. Fast forward many months-the same car, the same price, same mileage, etc is back in their ads again. They just use this car to draw people in and then try to sell them anything on the lot. Exactly what they tried to do with me. Terrible people. Find another Toyota dealer if you want any relief from the lies. More

This dealership is full of crooks, especially this guy name Michael buines, who are only looking to rip you off. They act all friendly until you have purchased your car, then it's all down hill from there name Michael buines, who are only looking to rip you off. They act all friendly until you have purchased your car, then it's all down hill from there. Avoid this dealership at all cost!!!! Please look elsewhere More

I don't know about everyone else, but my experience was more or less what I expected. I went, drove the car, we negotiated over the price a little and i drove away with the car. I mean what else do you wan more or less what I expected. I went, drove the car, we negotiated over the price a little and i drove away with the car. I mean what else do you want when you are buying a car? If I wanted to be pampered I would have bought a Lexus or Mercedez, I bought a used Toyota. The place did look horrible, so obviously they are not making as much on you as the fancy dealers are.... More

Lehman Toyota is unethical purchasing practices, including false information to buy your car below the market price. I received a letter with an offer for my car, the offer would be a super offer, including false information to buy your car below the market price. I received a letter with an offer for my car, the offer would be a super offer, but the black book estimate that they sent me is false, they offered 14,000 (according them black book currently value) plus 3,500 if my car is in excellent condition. But the real value for my car in good condition according black book is 20,070 trade and 23,175 retail.Be careful with this company. More

The place is dingy and creepy. Everywhere you walk, the sales staff stalks you. The places where service was needed, parts and service, I was ignored. No, ignored is too soft a term, staff avoided me. The sales staff stalks you. The places where service was needed, parts and service, I was ignored. No, ignored is too soft a term, staff avoided me. The few interactions I managed, were useless as I was shrugged off and b/s-ed. Eye contact was avoided and an employee pretended something was so urgent he had to go, shoved my keys in my hand and ditched me. This all occurred because service messed something up when working on my veh. I was stranded and this all ended up being a 5 hour ordeal. No one came close to apologizing. More

The entire dealership is very difficult to deal with. As soon as you start talking to anyone, they are so nice and friendly and they make you feel like you're a special customer and they will do whatever it soon as you start talking to anyone, they are so nice and friendly and they make you feel like you're a special customer and they will do whatever it takes to help you out, they make you think they will pull strings for you to get you what you want. Really, all they focus on is watching the giant TV in the showroom and getting their commissions. I'm all for making money and everyone needs to make sure they get paid, but the way they go about it makes sure no one will ever come back. They lie to your face about everything! The first lie was that my car was a 2010 model, today, almost a year later, I learned that it is actually a 2009?! They also said I get free services because in 2010 all the Toyotas now come with free scheduled maintenance. Well, 2009 models don't have that luxury. Is it my fault that I don't drive enough miles to need the free scheduled service soon? No, because I thought whenever my car needs a scheduled service, based on mileage, it will be free. I thought I was going to pay a certain price, did I pay the price I signed for originally on the dotted line? No. Before I even get to finance, I caught Tony in a lie, he couldn't back out of it so he brought his manager in. His manager had to play the bad guy, which is his job when the salesmen mess something up. So he wouldn't budge and so I had to pay the extra couple hundred dollars, even after I signed for a lower price already, not just 5 minutes sooner. Basically, all dealerships are a little shady, but this place is number 1. They also have their salesmen go online and give fake ratings for their own dealership so the average ratings come out high and make people want to go there. Look, the bad ratings are there for a reason, go find another dealership where there aren't as many bad reviews. You'll be glad you did in the long run. More

Lehman Toyota is an dishonest establishment, unfortunately this is the case with most car dealerships. Lately some of their employees or their family members have been flooding popular review s unfortunately this is the case with most car dealerships. Lately some of their employees or their family members have been flooding popular review sites by copying and pasting positive reviews (check their Google Maps listing for some blatant examples). This just doesn't happen out of the blue, so I'm sure there has been some internal push to get their employees to do this. Man up and FIX your customer service issues! Don't cover it up, its going to end up costing you in the end! More

My experience was very positive. I worked on the internet with Mounir. He gave me a very good price. I looked elsewhere for about a week, and did not find a better offer. Although I couldn't nego internet with Mounir. He gave me a very good price. I looked elsewhere for about a week, and did not find a better offer. Although I couldn't negotiate any lower, he got me the car and color I wanted and was driving it off in a few hours. If you need a fancy showroom and lots of hand holding you might not be impressed. But they get the job done. Every dealer in the country will be happy to sell you their car at MSRP and sell you as many add-ons as you will take. Do your research, keep your eyes open and you will get a good deal at Lehman. More