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North Miami Mitsubishi

Miami, FL

4.8
1,163 Reviews

19390 Northwest 2nd Avenue

Miami, FL

33169

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Showing 1,163 reviews

March 21, 2017

Problem from day car was received I purchased a 2013 Mercedes Benz 250. The first problem was that there were all these lights that were on. later I learned that some sensors were ba More

by lap10316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesperson who sold me the car no longer works there, Mike Landzberg, Mark Pignatiello, Alex Napoles
Mar 21, 2017 -

North Miami Mitsubishi responded

Good afternoon, My name is Matthew and I am the Customer Service Manager at Miami Car Credit. After viewing your files it was determined that we went above and beyond in helping. We spent just about $3,000 in paying to have your vehicle repaired to your pleasure, even though when you purchase a vehicle from us and any other used car dealership. you purchase it As Is. That being said, we do not allow customers to leave unhappy so we helped and paid an exorbitant amount of money to have your car fixed for you at no cost to you. I apologize that you are still unhappy and if you would like, please feel free to reach out to me so that I can try to help. Thank you for your patience and I look forward to hearing from you soon. Matthew Chirino Customer Service Manager Miami Car Credit 917-374-5453 matthew@miamicarcredit.com

March 20, 2017

FRAUD FRAUD FRUAD!! THIS COMPANY IS VERY DISHONEST!! THE MIAMI GARDENS LOCATION IS VERY UNPROFESSIONAL AND WILL STEAL YOUR MONEY!! DO NOT SHOP AT MIAMI CAR CREDIT..I AM C More

by seeking whats mines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irina Maslo, Matthew Chirino
Mar 21, 2017 -

North Miami Mitsubishi responded

Good afternoon, As I responded to your last review a day ago, my name is Matthew Chirino and I am the Customer Service Manager here at Miami Car Credit. I'm sorry, I can't seem to find your name on this review anywhere and I have yet to help a customer where I haven't returned their deposit money back to them. The only time I have not returned a portion of a deposit is if A: The customer decides to not return the vehicle when asked and we have to have it repossessed and B: If the customer was in an accident in the vehicle. Even then it's usually worked out where the customer receives their deposit back. If you would like to reach out to me I can help in regards to your deposit. That being said, we have NEVER paid someone to leave a review. DealerRater prides itself on not allowing fake reviews and we pride ourselves on being a dealership with integrity. I understand that you are upset about your situation and I am more than happy to help in whatever capacity that I am able too. However, we do NOT do what you are accusing us of doing as we take our customers and their reviews very seriously. You may reach me at the information below, I look forward to speaking with you soon. Matthew Chirino Customer Service Manager 954-800-2744 ext 932 matthew@miamicarcredit.com

March 19, 2017

Curtis Lowe /Miami Car credit I told Curtis the car I was looking for and what I wanted to pay monthly and he walked me through the process. Explaining prices versus blue book va More

by mhobbs941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Budd, Curtis Lowe
March 19, 2017

Fast service.. No waiting time.. Excellent Like i mentioned.. Ut was a fast service.. And nice service over the phone.. Orlando took his time to explain me every detail of the dealer guarantee More

by mama2253
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
March 19, 2017

Long Distance Purchase Aymen was a great help. Dealership was upfront with everything, no surprises with the purchase since it was done long distance. When I arrived Ron h More

by Lostboy535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aymen Habiballah, Ron Moss
March 18, 2017

Mercedes Ron was the man had a great experience and would recommend him to anyone the services around by far a real good team led by Ron More

by James Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Moss
March 18, 2017

Great dealer to buy a car from. Good cars and good service. Yosvani delivered what he promised. I wanted an Infiniti but the bank was the boy approving me up to $10K and the cheapes More

by Ely-Infiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yosvani Pons
March 17, 2017

Chevy off the lot Had a great experience with Ron, attentive, fast helpful, and very professional. Made the experience painles..My 3rd car...This was the easiest of the More

by Andrew Moreland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
March 17, 2017

Recommended! Amazing experience. We were treated with respect by every single person we interacted during the process. Yosvani was very hands on and not pushy at a More

by greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yosvani Pons
March 16, 2017

Fantastic Call credit experience was so fantastic because of the great sales person that I had in Eugene. He was very patient and at the same time determined More

by Orton305.pierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katz, Justin Brooks
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