North Park Lincoln

Elliott Coelho did a great job! Elliott took our phone call. We had a lot of questions that required some research on his part. He called us back with all the information we wanted Elliott took our phone call. We had a lot of questions that required some research on his part. He called us back with all the information we wanted. We asked him about price and he was able to provide excellent numbers; something most dealers will stumble with when ask over the phone. I had done my homework and recognized he was trying to get my business. Elliott was very polite and clear in his presentation both over the and later in person. We took the car home on a rainy day and Elliott wanted our new car to be freshly detailed. The day we made an appointment to get that done happened to be a holiday. They were very busy when I brought it in for the detail. Even so, Elliott personally handled our new car and kept me apprised of the status. The communication system at Northpark is impressive to be able to do everything they do. Everything seems to work like clockwork. We have been very impressed with Elliott and Northpark Lincoln. More

Joe Lopez is an EXCEPTIONAL sales person. AWESOME! My parents started buying cars from North Park Lincoln in the late 70's. They always talked so highly of this dealership. Now I know why. Sandy Sma My parents started buying cars from North Park Lincoln in the late 70's. They always talked so highly of this dealership. Now I know why. Sandy Small found the car we wanted and saw that it was delivered to San Antonio. She had to go out of town and Joe Lopez was recommended to us and he was wonderful! There was no pressure for us to buy. It was the best experience we have had in buying a vehicle in the past 35 years. Joe is a true professional and will go out of his way to make the buying experience one of a kind. Joe is a CLASS ACT! More

5 Star Service! Ask for Joseph Acevedo WOW! The service and car buying experience I received from Northpark Lincoln exceeded my Expectations. The moment I stepped foot into Northpark I was WOW! The service and car buying experience I received from Northpark Lincoln exceeded my Expectations. The moment I stepped foot into Northpark I was generously greeted by Joseph Acevedo. I explained to him what I was interested in and he went straight to work. He made me feel 100% comfortable throughout my whole buying experience. He was very knowledgable in all aspects and was able to answer all of my questions. He did not stop working till I was 100% satisfied with the car picked out. He kept contact with me the whole time and I was always up to date with details. I couldn't ask for a better buying experience than what I received from Northpark Lincoln. Next time you are interested in buying a vehicle do not hesitate to stop by Northpark Lincoln and ask for Joseph Acevedo. You will not be disappointed! More

Absolutely FIRST rate! Best Sales Person!! I am a first time Lincoln owner after 48 years of driving and operating all manner of vehicles. During my very first interaction and interest in buyi I am a first time Lincoln owner after 48 years of driving and operating all manner of vehicles. During my very first interaction and interest in buying a new car, a very busy showroom receptionist stopped and cheerfully greeted me. She introduced me to a very polite sales person. After quickly telling her my interest in the new 2015 Navigators, Sandy Small took me to her office. Immediately, I knew I was in good hands, and by the wall of accolades and many of the 200+ yearly sales awards, she obviously new how to make a deal! By the way, I later calculated the total of her sales to be in excess of 2,600 vehicles. After providing my desires and options, she immediately investigated the inventory, not coming up with a most desirable match. She began examining her probably obvious to her, but not too me, avenues to locate a better match. Why you may ask, and state her obvious chores... it was the manner in which she did it. She flittered about quickly through out the entire process making things come together for me and what I wanted-- not what they had, or what they wanted to sell! This has been many a misfortune and time wasted effort I have endured in past buying experiences. Sandy spent enormous time and effort acquainting me to the Navigator, the dealership and to Bill Anderson my Service Advisor. He acquainted me with the service procedures and scheduling process. I have owned many Ford products in the past, the last over six years ago. The technologies in the vehicles have come a very long way since then. What I really like is the online Ford customer account where you can view videos, explanations and "how to do" or use the various features of your car. It provides updates availability via email on my vehicle. Sandy Small is the most knowledgeable and diligent sales person I have ever worked with!!! Truly first-class lady and best sales person in my many auto buying experience. Richard Jenkins, San Antonio, TX More

Outstanding Salesman Purchased a Lincoln MKX from Elliott Coelho and was very pleased with the smooth process. Elliott was very professional and never pressured us in any Purchased a Lincoln MKX from Elliott Coelho and was very pleased with the smooth process. Elliott was very professional and never pressured us in anyway. He answered all our questions with a smile and also explain the details about the vehicle. We know we can call him with any questions. It was a pleasure to do business with. More

North Park Lincoln Stands Far Above The Others If you are looking for exceptional service, be sure to find Joe Lopez at North Park Lincoln. Never once did I feel pressured in any way, and his helpf If you are looking for exceptional service, be sure to find Joe Lopez at North Park Lincoln. Never once did I feel pressured in any way, and his helpfulness before and after the sale was of the highest caliber. My new car is just what I wanted, and North Park Lincoln standsfar above all others!. Thank you, Joe Lopez. Thanks also to Chad Lyons in the finance office, who made the process as painless as possible. Great service from Joe and Chad! More

Excellent Customer Service! I recently had an excellent experience at North Park Lincoln - thanks to Christopher Rodriguez! He provided excellent service; he provided informatio I recently had an excellent experience at North Park Lincoln - thanks to Christopher Rodriguez! He provided excellent service; he provided information and answered all questions regarding the 2015 Lincoln Navigator. From the inquiry and application to receiving my keys and driving off the lot, the process was very exciting. I love my Lincoln and Chris knows how to please his customers - Thanks Chris! More

Excellent Salesman I just bought a Lincoln MKX from Joe Lopez. His willingness to help me was outstanding. I would text him at 5:30 am and he would answer!! I am a lo I just bought a Lincoln MKX from Joe Lopez. His willingness to help me was outstanding. I would text him at 5:30 am and he would answer!! I am a long time customer of North Park Lincoln as to say I bought my last 3 or 4 vehicles with them. I just want to say if you need a new car go see Joe Lopez his customer service was always there. If he didn't know an answer to my question he would find the answer quickly and get back with me. He was always readily available and very knowledgeable. I love my new car and I am very happy as usual with North Park. I recommend them to all my friends and I know I will deal with them for a long time. I do want to say Chad Lyons was always a pleasure to deal with he made the financing a breeze. More

Excellent Service! Having bought several vehicles in the past 6 years from dealerships such as Gunn Chevy and MB of Boerne, North Park Lincoln has been by far far the be Having bought several vehicles in the past 6 years from dealerships such as Gunn Chevy and MB of Boerne, North Park Lincoln has been by far far the best dealership I have dealt with. My salesmen, Christopher Rodriguez provided excellent services and was not a "pusher". He guided me through the process and accommodated me when needed. Thanks to him, I am cruising around in the sweetest ride! More

Once the sale is made, the Used Car dept ignores you About 2 years ago, I bought my THIRD used car from North Park Lincoln. I was promised a second key when I was to pick it up. Salesman forgot the 2nd k About 2 years ago, I bought my THIRD used car from North Park Lincoln. I was promised a second key when I was to pick it up. Salesman forgot the 2nd key. Asked me to call back in a week. I did, the 2nd key was still not ready. I quit calling. THIS week, my ignition had to be replaced along with the battery (from juicing a faulty ignition); cost - $1,000.00. I asked the service manager about the key. The service manager told me I would still use the original key and a 2nd key would cost about $200. I told him about the 2nd key thing when I purchased the car. He transferred me to used cars, explained the situation...again. They told me they would have the original salesman call me back. I got a call about making an appointment...what? My car is already at the dealership, I was merely inquiring about the 2nd key I was promised 2 years ago and their intention of honoring that promise. So...Used Cars "passed the buck" back to Service. I explained the situation...yet again. Service gave me the number to the original salesman. Question? If the service department was sincerely calling because they thought I needed to make an appointment, how did they happen to have on hand, the name and direct number of the used car salesman that sold me the car 2 years ago? I left a message and an hour later, am still waiting for the salesman to call me back. More