North Park Lincoln

First of all, I drove from Austin to buy an Escalade from them. When I got there, they tried to lowball me on the trade which we had sent pictures and videos of and had already agreed to numbers on. Not to m them. When I got there, they tried to lowball me on the trade which we had sent pictures and videos of and had already agreed to numbers on. Not to mention my trade was another Escalade that was just 2 yrs older than what I was buying. When I was in finance, Lynette I think I was her name was talking a big game about how she’d “hook me up” with great pricing to honor that my husband was also in the car business. I requested the same warranties that I came there with. She told me that I would get an extended warranty that was even better than my current one side - which didn’t expire until 125,000 miles. Fast forward one year..:.my car needs the whole front wheel hub replaced. I present my extended warranty to the Cadillac dealership. It expired at 60000 miles. This is unacceptable. Cadillac has a bumper to bumper warranty that covers until 50000 miles naturally. I would have never been ok with an extended warranty expiring just 10000 miles later. That doesn’t even make sense. Reached out to that dealership, they don’t work with that warranty company any more so I’m just screwed out of $1100 and my peace of mind that I thought I was signing up for because they have dirty finance people and bad business practices. Buyer beware!!! Do not trust these people they are obviously not people of their word. More

Ricky Tejada was awesome to work with! Great experience and the best service! I would suggest Ricky and North Park Lincoln!! Great experience and the best service! I would suggest Ricky and North Park Lincoln!! More

My experience with Casper and his assistant has always been true professionals. We always felt welcome from day one. This is our third Lincoln was purchase over the years from Casper. We only ask for him been true professionals. We always felt welcome from day one. This is our third Lincoln was purchase over the years from Casper. We only ask for him. Thank You for being the best consultant. More

Great service from Jennifer Hale. She was very knowledgeable, patient, courteous and hospitable. All employees were also very welcoming and courteous. She was very knowledgeable, patient, courteous and hospitable. All employees were also very welcoming and courteous. More

Exceptional service and won’t shop anywhere else… third car I’ve gotten through them! car I’ve gotten through them! More

We've been dealing with NP Lincoln for over 16 years for mostly Lincoln vehicles and have been very satisfied with the service over the years. Justin gave us timely updates on the service for our Aviator. T mostly Lincoln vehicles and have been very satisfied with the service over the years. Justin gave us timely updates on the service for our Aviator. Thanks Justin More

We have dealt with North Park Lincoln since 2016, and have found them to be helpful and prompt on any questions or problems we have encountered. The vehicle sales team of Casper and Joseph, answered all have found them to be helpful and prompt on any questions or problems we have encountered. The vehicle sales team of Casper and Joseph, answered all our questions, and helped us decide to purchase a new 2023 Nautilus. We love the car, and enjoyed working with your sales team. More

Purchased our 2nd Lincoln from North Park last weekend. Casper and Joseph were professional, honest and went above & beyond to make us happy! We will be back for more! Casper and Joseph were professional, honest and went above & beyond to make us happy! We will be back for more! More

Very pleased with the sales transaction with Ricky Tejada on a new Lincoln Navigator Reserve. on a new Lincoln Navigator Reserve. More

All of the personnel at Northpark Lincoln were very friendly and knowledgeable about the products that they are selling. Everyone seemed friendly and concerned about helping me select a vehicle. Than friendly and knowledgeable about the products that they are selling. Everyone seemed friendly and concerned about helping me select a vehicle. Thanks to Mr. Christopher, Kasper, and Joseph! More