"Very Good First Experience"
It's now Mark McLarty Ford. I took my 2014 Ford Escort to this dealer for routine service. My experience was excellent, pleasant, and fast -- so fast that I couldn't finish my work in the comfortable waiting area complete with work stations. I'll be back for my next routine checkup.
- Mr. T Blair
Jessie, Charles, Alfonzo and Derrick(finance) were easy to work with and they all went beyond the call of duty. I had a previous relationship with Crain Ford and they cant compare to the service and effort at North Point.
"Terrible Management "
Was terribly disappointed in this dealership. After buying two new trucks in two years, the second truck had a tire blowout on the side within 50 miles of leaving the lot. This was an obvious faulty tire. Instead of replacing it as I expected, I was told it would be another $200.00. I still cannot believe such horrific treatment after all that's been spent there. If you are in the market for a vehicle do yourself a favor-go on down the street. I hope the owner of this dealership reads this review and seriously contemplates the management there.