After reading all 5 stars reviews here one can think that only angels working in this place, but we had a different experience however. We went to NSH to buy used Nissan, that was sitting there for 5 months already. The advertised price was $14,995, that looked like a good deal. To our surprise that Murano SL did not have a moon roof, that is part of SL trim, but it was not mentioned anywhere on dealer's web site. But even bigger surprise we had after taking a ride, when dealer calculated the price of $18,085 (more than 3,000 above what was advertised, and it was before tax, registration and other expected fees). That new price included: $14,995 (as advertised on internet with * that meant-quote: "Prices reflect: 90% financing with Dealer, must have excellent credit (750+ credit score) and $995.00 down plus Tax, title, tags, DMV & fees."), plus $1200 penalty for paying cash (yes, we wanted to pay 100% cash, we are intending to take car out of the country and can not finance for that reason, pretty handsome penalty where should be none in our opinion), plus $995 down (excuse me, but if we are paying all at once, what kind of "money down" are we talking about?! And since when "money down" became an extra fee?!), plus $895 that they called "prep fee" or something like that ( according to all the records we could access all what they did to the car was changing the oil, filters, brake pads and wipers and other dealers normally include that into the advertised price). We felt cheated, especially after driving for 2+ hours from Connecticut. We said to Matt, that we went to three different dealers in CT in past few days and never seen such price presentation, he answered that it been long since we were shopping for cars and things changed, so... he did not even hear us. He continued to try to convince us that there is nothing wrong with the way they doing business and read us a lecture that we should not be shopping for a car we can not afford! That was especially delightful, considering that we both considerably older than Matt! Bravo, Matt! We are thankful for some valuable lessons we learned from you and the first one among them -never again deal with your dealership.
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