Northbrook Toyota

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Northbrook Toyota:
Never had a problem with bringing my Prius in and I bought my care there as well. Timely service and very competitvie prices compared to local dealers. Car was is great and my salesperson even greeted me in the service area after recognizing me and even remembered my name!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Northbrook Toyota:
Never had a problem with bringing my Prius in and I bought my car there too. Timely service and very competitive prices compared to nearby Toyota dealers. The car wash is great and my sales consultant greeted me in the service area after recognizing me and even remembered me by name!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Northbrook Toyota:
Randy and Alex were very knowledgable and helpful. I appreciate the wonderful experience. I am on a limited budget and Randy understood that. He helped me find vehicles that fit my budget and were equiped with everything I needed. I will go back to Northbrook Toyota if financing works out.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Northbrook Toyota:
Very unprofessional and deceiving. They post false advertising on various web sites so you come in and than they try to make you buy and close a deal with high pressure tactics. I will never return to this dealer. There are too many options out there to have to put up with something like this dealership.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Northbrook Toyota:
Buying experience was a real shell game. Lots of back & forth to talk to the manager. High pressure to close the deal without taking time to think about it. The goal was not to allow us out of the show room without a purchase.
Bad experience with the service department on two occasions, I will never return my car there.

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