Northgate Ford Lincoln
Port Huron, MI
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99 Reviews of Northgate Ford Lincoln
Mr. Tom Wood met with my wife and I going over the particulars of a Fusion Titanium. Then he provided us with an opportunity to drive a Fusion for ourselves. We decided on a Fusion Titanium and Mr W particulars of a Fusion Titanium. Then he provided us with an opportunity to drive a Fusion for ourselves. We decided on a Fusion Titanium and Mr Wood had the car washed and in the garage where we could see it and learn about it. This was in the evening due to my schedule and it was severely cold outside. We really appreciated being in a warm garage to see our car. We were provided an x plan by a friend and Mr. Wood expedited the paper work and the leasing along with his son, Joe Wood. Then we were shown how to use the various technology of the car, they synced our phone, Mike Wood along with Joe Wood and Mr Wood showed us how to use the mirrors, the Bliss system, the push button start, etc., the radio, the phone, etc. They took their time, were very gracious, and we were most pleased. We drove away from the dealership knowing that we would come back for service. We have know the Wood's previously because we leased and then purchased our Mountaineer from Mr Wood. More
I gave Mark a challenge of finding the right Fusion for me, in a very narrow window of options, on what has been a slow launch (not the fault of the dealer). Mark was diligent and found the right car for me, in a very narrow window of options, on what has been a slow launch (not the fault of the dealer). Mark was diligent and found the right car for me, without trying to sell me something I didn't want. More
We love our new Edge. Great customer service. Thank you for making this a positive experience for us. We were very pleased with all aspects of our purchase. for making this a positive experience for us. We were very pleased with all aspects of our purchase. More
I needed a new car again, and all I had to do was call my expert Tom Wood. I told him what I needed, and he had it for me within 24 hours. Also after discussing my personal needs, Tom and I decided a lease expert Tom Wood. I told him what I needed, and he had it for me within 24 hours. Also after discussing my personal needs, Tom and I decided a lease might work best for my family at this time. He discussed various timeframes and options to help me decide what would work best for us. I always feel that Tom is looking out for my best interests. He also suggested a service plan to go with the lease, which I initially rejected. After speaking with Dick Dickinson in finalizing paperwork, I decided to go ahead with the service plan. Grace Wood was there,too, to make me comfortable while waiting for paperwork to be completed, etc. When I picked up my car, all programming was completed, as Tom knows I am not a computer expert! Tom showed me how easy everything was to operate and I was on my way. I can't imagine going to another dealer to buy a car. I have trusted Tom Wood and his staff for years in all our vehicle purchases. Tom always says to me, "Whatever you need, we can make it work." I value Northgate Ford as a premier dealer. More
Everyone was so friendly and helpful. Jay assisted me in finding a vehicle I could easily get in and out of by letting me try sitting in different vehicles until I found a few I wanted to test drive. After finding a vehicle I could easily get in and out of by letting me try sitting in different vehicles until I found a few I wanted to test drive. After I had chosen the vehicle I wanted he helped me with the application and arranged for me to come in at my convenience to sign papers and pick it up. The car was filled up and clean when I picked it up. They talked me through all of the features and how they worked. They synced my phone to the vehicle and said I could stop in anytime if I have questions. I would highly recommend purchasing a vehicle from Northgate Ford. More
One of the best dealership I ever been to.. I think Mr Wood (the dealer) is involved in every thing in his dealership and makes sure that the customer is always taken care of. Hat's off to the New car sa Wood (the dealer) is involved in every thing in his dealership and makes sure that the customer is always taken care of. Hat's off to the New car sales department as well. Keep up the good work BJ Junaidi More
They don't need bells and whistles at Northgate Ford to get your attention. This dealership does it the Old Fashion Way, With Quality Products & Genuine Service! A family owned business that understands get your attention. This dealership does it the Old Fashion Way, With Quality Products & Genuine Service! A family owned business that understands what you are looking for. They don't take up your time with trap door deals. Just an honest price and one on one service. A simple approach that will keep me coming back! More
Great sales staff, great service, did everything possible to make my experience here enjoyable. Searched numerous dealerships to find my perfect car. Service department had the car washed on everything in pl to make my experience here enjoyable. Searched numerous dealerships to find my perfect car. Service department had the car washed on everything in place for me to pick up and go at the appointed time. No lengthy waits. More
Tom was very helpful in helping us to determine the exact car we wanted. Any questions we had he answered. He helped us stay in our price range and we recived a great deal. He personalized the sale and intro car we wanted. Any questions we had he answered. He helped us stay in our price range and we recived a great deal. He personalized the sale and introduced us to the service manager. Tom also showed us around the service area. More