Northgate Ford

Did not buy I scheduled an appointment to see a 2009 Toyota Tacoma Northgate had recieved on trade-in. After discussing the truck with the sales manager Ken and I scheduled an appointment to see a 2009 Toyota Tacoma Northgate had recieved on trade-in. After discussing the truck with the sales manager Ken and sales rep Ed I left to consider my options regarding the purchase of the truck. After recieving a follow up call from Ed I expressed my concern over price and that I did not believe the price reflected the true value of the vehicle. He offered to discuss this with his sales manager and get back to me with their "best offer". He got back with me and told me that 19,500 was the absolute best they can do on the truck and not any lower. He also expressed to me that he had several customers who had scheduled appointments to test drive the truck during the upcomming weekend and that he wanted to give me my chance at it before it would surely be sold over the weekend. Much to my suprise I have found the truck still posted a week later and at a price lower than their "absolute bottom dollar". If they could in fact go lower than 19,500 why was I told that? I feel that this dealership was trying to take advantage of me being a young adult looking for a truck and do not plan on giving them buisness in the future. More

Great car buying experience! After some difficulty finding a car that fit into my payment budget, I settled on a pre-owned Dodge Charger. All the employees of Northgate Ford who I After some difficulty finding a car that fit into my payment budget, I settled on a pre-owned Dodge Charger. All the employees of Northgate Ford who I came in contact with were polite and did everything in their power to be sure that I not only got the car but also got a great interest rate and lowest possible payment. I have now purchased my third vehicle from Andre Singleton and would not hesitate to purchase my next one from him as well. I am very happy with my experience with Northgate Ford! More

Outstanding Customer Service Throughout Car Purchase! Northgate Ford has a gem of a sales consultant at their dealership that is hard to find! Vicki Wilburn helped my wife and I purchase a used car in Ma Northgate Ford has a gem of a sales consultant at their dealership that is hard to find! Vicki Wilburn helped my wife and I purchase a used car in March 2015. She was flawless in her delivery of customer service- no pressure, informative and helpful with the whole process. She felt like a trusted friend and we had only spent a short time with her. The car buying experience was refreshing and we both came away feeling so good that we worked with her. We hope others can enjoy the the same customer service experience that we did with Vicki. We hope to find our next car at Northgate Ford- and we know we will be asking for Vicki to help us! More

Treated as an individual not a number They were able to take a complicated situation and turn it into a 2015 F150 4x4 and having a dependable truck is how I make a living, This is the thir They were able to take a complicated situation and turn it into a 2015 F150 4x4 and having a dependable truck is how I make a living, This is the third new vehicle I have got from Northgate Ford, Thanks Everyone, J.Morgan More

Great dealer Always come back to northgate ford they always treat me well and give me a great deal on a car thanks again tom I will be back again Always come back to northgate ford they always treat me well and give me a great deal on a car thanks again tom I will be back again More

Outstanding Customer Experience We are very satisfied with our new/used 2008 Acura (with low miles & great price). The Northgate Ford team was very responsive & customer friendly. Th We are very satisfied with our new/used 2008 Acura (with low miles & great price). The Northgate Ford team was very responsive & customer friendly. Their integrity to follow thru on customer needs made our buying car experience much more enjoyable. We would recommend them to others & plan to use them for future car purchases. More

Great place to buy a new Ford!! I got a great deal on a new Expedition and the trade-in vehicle was valued very high. I will return there for my next future vehicle. Jerald I got a great deal on a new Expedition and the trade-in vehicle was valued very high. I will return there for my next future vehicle. Jerald More

No stress car buying does exist My husband and I have been looking for a new vehicle and went to Northgate Ford because they had quite a lot to choose from on their website. We worke My husband and I have been looking for a new vehicle and went to Northgate Ford because they had quite a lot to choose from on their website. We worked with Andre and his team and were really taken care of well. We experienced the most honest and polite, non-salesy sales team! We did not feel pressured and we felt that the team bent over backward for us. Andre, Ben and Ashley all made us feel very comfortable and welcome! We will definitely be a repeat customer of Northgate Ford. I love my new Ford Escape! More

outstanding customer service brought me back When I first started looking for a car, one of my first stops was Northgate Ford. Andre helped me out and even showed me a car that I liked. I started When I first started looking for a car, one of my first stops was Northgate Ford. Andre helped me out and even showed me a car that I liked. I started researching Ford Fusions after that day and got an idea for what I wanted and could afford. I returned to Northgate about a month later and met with Andre again. This time I actually test drove a car and ultimately ended up buying it. Andre walked me through the entire process and was very thorough with his explanations. I also met with Janet who explained my financing, and even went so far as to secure me a lower rate. I will definitely recommend Andre, Janet, and the rest of Northgate Ford in the future. More

Wonderful Experience Me, my wife, and our two year old daughter went to Northgate Ford to look at Escapes. I usually hate this kind of venture, as I'm very tight with mon Me, my wife, and our two year old daughter went to Northgate Ford to look at Escapes. I usually hate this kind of venture, as I'm very tight with money and I generally hate spending it. This hatred of spending money is usually exacerbated by pushy sales staff. However, I can honestly say this was the most laid back, professional experience I've ever had. We ended up buying a new car for a very reasonable price, thanks to the unbelievably fantastic Vicki Wilburn. It was clear that the customer came first with her (she even let my daughter carry around her cell phone playing with an Elmo app). She worked with our wants and needs without ever being aggressive and we were genuinely happy leaving, knowing we got the best deal possible. We will be back in the future for our next car. More