Northgate Ford

"Best experience I've had buying a car." I went to the Northgate dealership because of a SUV that they had on the lot. I was referred to sales consultant Mike Gerrein, after establishing tha I went to the Northgate dealership because of a SUV that they had on the lot. I was referred to sales consultant Mike Gerrein, after establishing that the SUV was what I wanted, we worked out a deal that I felt great about. This was the best experience I ever had buying a car, the process was very efficient there wasn't a lot of wasted time in any one area. Mike was very informative, kind, and patient just an overall good guy. Thanks Mike for such a positive car buying experience. More

Fair and satisfying experience Vance and his sales manager Linda did a great job including their willingness to listen and understand our position and work to meet our needs for a f Vance and his sales manager Linda did a great job including their willingness to listen and understand our position and work to meet our needs for a fair price on a 2015 Fusion for our college son whose transmission on his truck gave way....we felt satisfied walking away with a great vehicle the same day we walked in! Thanks Vance and Linda..... More

first car purchase and it was great I had been looking for a new car for a month or so when I finally went to this dealership. Right away I saw this car that really caught my eye and tha I had been looking for a new car for a month or so when I finally went to this dealership. Right away I saw this car that really caught my eye and that I would eventually buy. Chris was so helpful in helping me make the decisions I needed to make. It had been a long day, but they took care of me and got me out of there as quickly as possible. They set up everything that night for me to go back the next day and sign. I had to delay things due to a family emergency, but they held the car for me and Chris got it all ready for me. I eventually made it in to sign all the documents and everyone was very helpful in answering all the questions I had regarding my first new car purchase. Would definitely recommend this dealership to friends and family. More

First Purchase Recently purchased a car I found online. Vance welcomed me with a smile and had the car out and me test driving in less than 5 minutes! Great custom Recently purchased a car I found online. Vance welcomed me with a smile and had the car out and me test driving in less than 5 minutes! Great customer service and a good price on the car. Would definitely go back. More

Andre Singleton Go straight to Andre Singleton -- he's terrific to work with. I hope Northgate appreciates what a tremendous asset this man is. Straightforward hone Go straight to Andre Singleton -- he's terrific to work with. I hope Northgate appreciates what a tremendous asset this man is. Straightforward honesty wins. Best, most enjoyable, most entertaining car-buying experience I've had in my 63-year life. We hope he and his family have a wonderful Christmas holiday; thanks to him, we already have. More

There's Hope with Cheryll I walked into the dealership with my 18 year old son who really needs a car, and a bad credit number -- hoping beyond hope that I could find something I walked into the dealership with my 18 year old son who really needs a car, and a bad credit number -- hoping beyond hope that I could find something that I could afford at a reasonable interest and monthly payment. Sheryll truly was attentive to my needs, and spent time trying to find me the best deal. Because of my credit score, the bank required a downpayment. As soon as I get that together, I'll return to this dealership -- this was the best experience I've had in a dealership! Next month when I arrive, I know what I need to bring to the table. More

Best experience I've ever had in buying a car! Just purchased my 2014 Ford Fusion and couldn't be happier. My salesman, Andre, was awesome to work with. I will definitely refer my family and friend Just purchased my 2014 Ford Fusion and couldn't be happier. My salesman, Andre, was awesome to work with. I will definitely refer my family and friends to Andre and this dealership! More

Best experience I have had buying a vehicle! We were recently in the market for a new SUV as our family is expanding and we were not satisfied with our GMC Acadia. Ed Welsh did a fantastic job o We were recently in the market for a new SUV as our family is expanding and we were not satisfied with our GMC Acadia. Ed Welsh did a fantastic job of getting our needs/wants in line and showing us vehicles that matched what we were looking for perfectly. He was thorough when answering all questions and did not pressure us whatsoever. We went to several dealerships and felt nowhere near as comfortable as we did working with Ed. Overall a very refreshing experience and we will certainly be back next time we are in the market!!! More

BUY from ED! I was recently in the market for a used car and came across Northgate Ford online. Usually I ignore the prompt to chat with a salesperson but fortunat I was recently in the market for a used car and came across Northgate Ford online. Usually I ignore the prompt to chat with a salesperson but fortunately for me I decided to engage. Mr. Ed Woodyard answered all of my questions and made the buying process a breeze. I would recommend Ed to anyone in the market for a New or Used Vehicle. More

Customer Care & Follow Up Service Wanted to have a remote start put on my Toyota. The dealer gave us the name of someone who we had called before and didn’t care for the price quotes Wanted to have a remote start put on my Toyota. The dealer gave us the name of someone who we had called before and didn’t care for the price quotes and they didn’t seem to want to mess with the VW beetle we had called about. So we didn’t really want to give them our business for the Toyota. Instead we went back to the Ford Dealer where my husband had purchased a Ford Truck in July. We worked with Greg Suchanek when buying the truck (that is a whole story within itself!) and he was extremely helpful in getting the Beetle remote start installed on the car. We explained we wanted the same thing on our Toyota. He said no problem and we set up a date and time to drop the car off. He even gave me his car for the day so I could go about my business and not have to wait for the car. Our Daughter has purchased her first car from Greg also. We were going to use our employee/family discount plan but Greg got her a better deal by using the Ford Plan thus making the car cheaper and her payments lower. Greg is a very helpful but not pushy/aggressive sales rep at the dealership. I highly recommend him to family/friends that I know are car shopping. He goes out of his way to be sure his customers are happy and satisfied. So pleased to have gotten Greg on our first visit and we will continue to work/deal with him for future needs. More