Read Reviews Northridge Toyota

Northridge Toyota

Northridge Toyota

19550 Nordhoff St
Northridge, California 91324


Sales: (800) 278-9975
Service: (800) 298-6968

Northridge Toyota
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    3.9
  • Quality of Work:

    3.9
  • Friendliness:

    4.0
  • Overall Experience:

    3.8
  • Pricing:

    3.8

24-Month Rating

based on 31 reviews

3.9

3.9 out of 5

59 lifetime reviews

Northridge Toyota

Cars For Sale by this Dealer

Need a New Car?

Northridge Toyota

This dealership is not an active DealerRater® Certified Dealer.

Find a Certified Dealer near me

Write a review of Northridge Toyota





Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.

Our Location

Posting hours of operation is available exclusively to our Certified Dealer members.

Listing amenities is available exclusively to our Certified Dealer members.

lemmondsfam4
3/27/2013 12:32:55 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
service dept
  • Customer Service:

    N/A
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Northridge Toyota:

I brought my tacoma prerunner in to have work done to it awhile back, and paid over $2500 dollars for the repairs. My truck is now at another dealer, fixing what Northridge was supposed to fix, and now its costing over $3000 dollars+ to get it done right. Northridge scams people out of money and claims that work was done. It's really sad that being one of the best vehicles on the road, Northridge is ruining the name for other Toyota dealers. It's not right what they are doing and we will be going after them legally and making sure they don't do this again to other people.

Was this review helpful to you?    Yes | No

Twitter
Amjm0309
3/27/2013 12:03:20 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
All of them
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Northridge Toyota:

I wish there was a negative rating on here! My Husband and I took in our 99 Toyota Pre-Runner to get fixed and Northridge DIDN'T DO WHAT THEY CLAIMED TO DO!!!!! The service department said with everything that we "had" done was like having a brand new engine! Well needless to say our truck is now at another Mechanic getting fixed. So if you want things done go to another Mechanic!!!!!

Was this review helpful to you?    Yes | No

Twitter
jnicosia2
3/2/2013 11:59:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul Brown
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northridge Toyota:

Paul Brown, our sales representative was very helpful during our lease of our 2013 Toyota Corolla.
The leasing experience was smooth and easy and close to our home in Chatsworth.
We love the ride and the MPG-especially with regular gas approaching $5/gallon.
Follow up , after sale, is excellent.
I'd recommend Paul Brown if you are considering purchasing or leasing a Toyota.
Excellent service, great value, excellent running Toyota.

Was this review helpful to you?    Yes | No

Twitter
JeffGr
1/15/2013 7:13:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George Arau
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northridge Toyota:

Hi,
I just bought a new Scion tC at Northridge Toyota yesterday. George Arau was my salesman and he did a great job of figuring out what I was looking for from my very poor descriptions. I was going to buy a car until I had driven some other manu's. So I loved the Scion and had to get my finances in order and they were patient, then ready to go when i was ready the next day.

I had a great experience.
Jeff

Was this review helpful to you?    Yes | No

Twitter
ahmadpsultani
1/2/2013 10:20:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
GEORGE ARAU
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northridge Toyota:

I GAVE THIS RATING TO THE DEALER AND THE CUSTOMER SERVICE REP. BECAUSE HE WAS VERY GENEROUS BUT VERY DESCRIPTIVE WITH HIS SALES. HELPED OUT WITH MANY THINGS THAT I HAD CONCERNS ABOUT. HE HAD ALSO ANSWERED EVERY QUESTION I HAD AND MADE ME FEEL VERY COMFORTABLE WITH CHOOSING THE CAR AND COMMITTING TO ACTUALLY MAKE THE PURCHAASE. SPECIAL THANKS TO MR. ARAU AND NORTHRIDGE TOYOTA ALONG WITH ITS STAFF.

Was this review helpful to you?    Yes | No

Twitter
alan_jacobsen
1/1/2013 10:20:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George Arau
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northridge Toyota:

Talked with George on the phone before visiting and then follow-up in person later that day. Ended up purchasing the car I was looking for. He was friendly and helpful without ever being pushy. Highly recommend working with George.

Was this review helpful to you?    Yes | No

Twitter
lesamillard
1/1/2013 2:13:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lisa and Brian
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northridge Toyota:

Great experience. Great service. Great price. I recommend this dealership. Lisa is a great sales person and Brian helped us out with financing. Everyone there is friendly and helpful.

Was this review helpful to you?    Yes | No

Twitter
dorethea
11/26/2012 8:17:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Tony
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Northridge Toyota:

Came into Northridge to look at an ad car that they had. I was helped by a salesman named Tony (I can't recall his last name) and he went to show me the Corolla that I asked about. There was no problems with this, but after I agreed that I liked the car, he told me that it was on hold to be sold -.- He then proceeded to try to sell me a brand new car.

Was this review helpful to you?    Yes | No

Twitter
donnas718
11/18/2012 9:52:56 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen and Brian
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northridge Toyota:

Stephen worked with us on meeting our monthly payment amount. Brian was very honest and thorough with the paperwork. Everyone was very friendly and helpful. My husband and I would definitely recommend Northridge Toyota to anyone looking for great service and quality cars!

Was this review helpful to you?    Yes | No

Twitter
Slavak12345
11/16/2012 7:36:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dima
Paul
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Northridge Toyota:

Thank you Dima and Paul, this was the easiest and BEST car buying experience I had in the last 15 years. Thank you very much again!!

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>