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Northside Honda - Service Center

San Antonio, TX

4.7
156 Reviews

156 Reviews of Northside Honda - Service Center

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May 20, 2024

Good service provided to the customer, did bot take much time, very knowledgeable representative at the service center. More

by ROCHISHAMARWAHA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steven met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

May 19, 2024

Excellent service desk and shop work. Extremely poor automated phone connections. Extremely poor. Choices to not work and then are repeated. I was on hold at one point for about 30 More

by DODDSLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jaime Anteola General Manager

May 19, 2024

Great customer service from Alexa. She was very helpful when I arrived, and she kept me updated with the service needs of my vehicle. More

by SPUR222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. Alexa and our team appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 19, 2024

I worked with Alicia, she was very polite, helpful and professional. When I went to pick up my car after the repair was completed Alicia was not available but another woman assisted me immediately! For th More

by OELIZONDO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

May 19, 2024

My experience at Northside Honda was exceptional. My service advisor was very professional and helpful. More

by PETERMATTESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

Peter, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 18, 2024

Great work and great service with lots of positive energy from all in the service department Thank you Noah and team More

by ADOLPHEEDWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

Thank you for your business and this review. We're happy to hear Noah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jaime Anteola General Manager

May 18, 2024

I came in for routine maintenance. I had a large nail in my tire. All the different options were presented clearly and fairly. This is what I'm used to to when I come to Northside Hond More

by JAB11MLB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. Mark and our team appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 17, 2024

Great service and prompt response to your questions. I would recommend getting a service from your company. More

by VINNYCORDERO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

Vinny, Thanks for sharing your thoughts about your experience with Northside Honda. Mark and our team appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 17, 2024

Great service , dropped by for service due problem while out of town and was done in just a few hours! More

by DRE4MCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Northside Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

May 17, 2024

Noah was polite and helpful. Service was done in the estimated time. Courtesy car took us to a restaurant while we waited. No complaints. More

by Bandy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Northside Honda responded

Thank you for your kind words for Noah and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

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