Northside Lexus

Great service. Came in for ignition problem and was promptly put into a newer version of my 2007 :/ Only downfall was that now I want a new car like my loaner promptly put into a newer version of my 2007 :/ Only downfall was that now I want a new car like my loaner More

Repair work was performed quickly and I was on my way. I can't remember the young who was taking the place of my normal service advisor but he did a very good job. can't remember the young who was taking the place of my normal service advisor but he did a very good job. More

I really enjoy my service visits to Northside Lexus in Houston, TX. The service is always very reliable. The people are very friendly and knowledgeable about the service that is being performed. I have Houston, TX. The service is always very reliable. The people are very friendly and knowledgeable about the service that is being performed. I have had the maintenance done on my car there since it was new. (2007). I have developed a friendship with my service advisor. This dealership always has a loaner car available for me. I do not have to wait very long to get the car either. The place is very clean and chocolate chip cookies are always available for their customers. They also have a coffee/soda bar one can enjoy if he/she has to wait very long for their car to be serviced. I drive 125 miles one way to have the maintenance done on my car. It is worth it. I would recommend Northside Lexus for anyone looking for a new or pre-owned Lexus to enjoy. More

The service here is always excellent. The waiting room is very accommodating, so I really don't mind waiting for my car to be serviced. Everyone who works at your dealership is very friendly. I really a is very accommodating, so I really don't mind waiting for my car to be serviced. Everyone who works at your dealership is very friendly. I really appreciate that! More

The service was fast and the people most kind. I went in for my 5000 mile check up and also to have a scratch on my back left rim repaired. All was done very quickly and competently. for my 5000 mile check up and also to have a scratch on my back left rim repaired. All was done very quickly and competently. More

Routine 5,000 mile service. I asked them to check the noisy break pedal. They said the noise was normal. I'm surprised and disappointed since all other interior sounds and surfaces are quiet and soft. noisy break pedal. They said the noise was normal. I'm surprised and disappointed since all other interior sounds and surfaces are quiet and soft. More

From beginning to end the level of service provided was exceptional. My tight work schedule did not afford me much time to drop my car off at the dealership for a second opinion and wait for service to be exceptional. My tight work schedule did not afford me much time to drop my car off at the dealership for a second opinion and wait for service to be completed after receiving an expensive laundry list of 'recommendations' from a neighborhood service shop. Mark kindly arranged for a convenient car swap at my office before having Kyle complete a full work up including a thorough vehicle history check for previous repair and maintenance discoveries. After completing a full car inspection I received a follow up promptly with an honest assessment, discounting many items on the aforementioned list of recommendations from the neighborhood shop. Kyle made certain to make me feel comfortable with the service taking place and also left me very informed regarding future needs. Car troubles seem to appear at the most inconvenient times but Northside Lexus made it a breeze. Thanks so much! More

My service experience was outstanding. Dorothy Sausley is and has been very professional and accomodating. I was late for my appointed time but Dorothy still assured me that my Lexus would be ready by my is and has been very professional and accomodating. I was late for my appointed time but Dorothy still assured me that my Lexus would be ready by my requested time of 1:00pm. She took care of me quickly and efficiently and provided answers to all of my questions. The kind of service I received from Dorothy and others at Northside Lexus is most appreciated. As for Dorothy Sausley, she gets an A+. More

The dealership always does a great job. Everyone concentrates on doing the best job they can, and they take pride in their work. Consistent good service. concentrates on doing the best job they can, and they take pride in their work. Consistent good service. More

I always get good service at Northside Lexus. It makes me feel good to know that my car is in capable hands. It isn'at a problem with me, because I've cleaned it up, but it could be with some customers, me feel good to know that my car is in capable hands. It isn'at a problem with me, because I've cleaned it up, but it could be with some customers, There was some grease in two different spots on the driver's side of my seat. Didn't notice it until I got home. Again, not a problem with me , but felt you would like to know. More