
Northtown Kia
Amherst, NY
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310 Reviews of Northtown Kia
After researching, communicating, and visiting a few other well known local dealerships, choosing Northtown Kia was the absolute BEST decision I made. Thank you Tatiana Torres, for your above and beyond other well known local dealerships, choosing Northtown Kia was the absolute BEST decision I made. Thank you Tatiana Torres, for your above and beyond customer care! To the gentleman that took the time to any questions I had,and explain my warranty to me, I forgot your name, but Thank you as well. More
I loved the service I received when I went in to inquire about a car. Kendyl was amazing with keeping up with my needs of what I looked for and got me into a 2020 Kia Soul! Love it!! about a car. Kendyl was amazing with keeping up with my needs of what I looked for and got me into a 2020 Kia Soul! Love it!! More
KIA cars have proved quite reliable and Mike the salesperson is great, efficient and thorough. The service department also receives high accolades for their efficiency and care. salesperson is great, efficient and thorough. The service department also receives high accolades for their efficiency and care. More
If your looking to steer clear of all the Mumbo jumbo? Go see Kendall, & Tatiana and have the Manager Sergio work with them, they are an all star team that doesn’t quit until you get what you want. I went Go see Kendall, & Tatiana and have the Manager Sergio work with them, they are an all star team that doesn’t quit until you get what you want. I went to every dealer in the area. From top to bottom and they got me into what I needed and wanted for what I could afford. Other dealers couldn’t be bothered. 5 Star team of folks there. Happy to recommend and buy again they all need a bonus or a raise from Northtown because they made it happen, and were more than pleasant throughout the entire transaction. If anyone was difficult, it was me. They took the time though to ensure I was a happy customer and that is not something that is still alive and well in the business world today. Thanks! More
Every person that I encountered was very helpful and professional! Minh took his time with me. Sergey worked with me regarding pricing. Mike gave me a bundle with the policy I purchased. Overall it w professional! Minh took his time with me. Sergey worked with me regarding pricing. Mike gave me a bundle with the policy I purchased. Overall it was great! More
Tyler, Patrick and Alex were wonderful in helping me to get the most for my money and assisting me in any way possible. Highly recommend service from them! get the most for my money and assisting me in any way possible. Highly recommend service from them! More
I had a wonderful experience with Yusuf Fishir, the salesman. He was friendly, down to earth, knowledgeable, respectful, he was able to connect on a human level. He turned our experience from a negativ salesman. He was friendly, down to earth, knowledgeable, respectful, he was able to connect on a human level. He turned our experience from a negative into a huge positive. He should be sitting in the front of the dealership not in the back. He was available after hours just to talk about the car we liked. I highly recommend him if you’re car shopping. The finance guy was also friendly and helpful. The team did their very best to get us the best deal and we couldn’t be more pleased. Together they were able to explain everything at length and made our experience a great one. More
A Wonderful Experience Our sales associate, Yusuf Fishir, was extremely helpful. He was able to fit our daughter into a vehicle that was best for her. Yusuf was very knowl Our sales associate, Yusuf Fishir, was extremely helpful. He was able to fit our daughter into a vehicle that was best for her. Yusuf was very knowledgeable, very friendly and was genuinely concerned about finding the proper car for her. More
New car purchase Recently purchased a new Kia Telluride. Yusuf was a pleasure to work with. Very knowledgeable and made the buying experience a pleasure. This is my se Recently purchased a new Kia Telluride. Yusuf was a pleasure to work with. Very knowledgeable and made the buying experience a pleasure. This is my second Kia and have never had a bad experience with the purchase or followup service. More
DO NOT TRUST DO NOT TRUST At the end of August I hastily put a deposit on a car that I thought was a steal. After doing my homework I realized it wasn't worth "th DO NOT TRUST At the end of August I hastily put a deposit on a car that I thought was a steal. After doing my homework I realized it wasn't worth "the absolute lowest they could possibly go".. I returned September 3rd to get my deposit back. After filling out a form I was told, "you should receive your deposit by September 13th, if you don't give us a call." I called on September 16th and left multiple messages to the finance department, which is where I was sent each time, and no one returned my calls. I later texted my sales representative and he told me it takes a little longer than that to get a deposit back. I walked in on August 30th with cash and it's almost a month later and I don't have my money back from a "local" company. This is absolutely unacceptable. I will be heading to small claims court on Monday. Best believe I'm telling EVERYONE I know not to go to this horrible dealership. More