Back

Northway Automotive Lake Hopatcong

Lake Hopatcong, NJ

4.5
193 Reviews
Northway Automotive Inc. is family owned and operated automotive business with over two decades of experience. At Northway Automotive you will not find overpopulated sales people looking to earn extra commission. What you will find is honest and low-pressure sales approach from our friendly and knowlegable staff. At Northway Automotive our first priority is customer. With that in mind we focus on delivering the lowest possible price for quality pre-owned vehicle. With low overhead we are able to do just that. All of our vehicles are hand picked by our experienced buyers. Our vehicles are aquired from new car trades, auctions around US, and off lease sales. When vehicles arrive at our facility they are being inspected by certified technician, then are driven by our staff to make sure only best and problem free vehicles are offer to our customers. All our vehicles are fully detailed, then pictured for internet presentation. Since our customers are from different parts of the world, we always include large quality photos for easy buying experience. Here at Northway we take care of our customers from start to finish, beginning with first phone call or e-mail to receipt of your new car. We want to offer you as a customer an easy and enjoyable car buying experience. Northway Automotive is licensed, bonded and fully insured dealership in state of New Jersey. From all of us here at Northway Automotive - Thank You and we hope to hear from you soon.
Contact Dealership

657 State Rt. 15 S

Lake Hopatcong, NJ

07849

Directions

By Type

Showing 193 reviews

May 16, 2024

Great guys in Newton location! Scott had great follow up and Albert is fun to joke around with. :) More

by domusaurea
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Chismar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
May 14, 2024

They were easy to work with but I did not appreciate for having a $719 charge for Lojack jammed down my throat. If it is a mandatory charge, it should be listed someplace on the ad. As far as I'm aware of, More

by b_luski
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Leo Carrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Avoid this place at all costs. A week and a half after I purchased a car from them, no less than three issues with the car came up. Their own service center said the car was unsafe More

by Joseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
May 13, 2024 -

Northway Automotive Lake Hopatcong responded

Mr. Joseph I am sorry to hear of an issue you had with your new vehicle. We have reviewed your concern with our salesperson and service department. In our findings you personally came and inspected the vehicle and found no issues with it at the time of purchase and decided to move forward with sale. Tires are not something that can be hidden so you were fully aware of the condition of them. We would be more than happy to offer you discount on tires if you were going to move forward with replacing them. To say "avoid this place at all costs " is very unfair since our salesperson Chris went above and beyond to make sure you were happy throughout the process. Please keep in mind that Nissan you purchased is not new therefore might need some service in the future. You also decided not to purchase extended service contract to protect your investment.

May 11, 2024

They have great vehicles! I was told my van had new tires it did not I was told the van Had the oil changed but did not i was told they would mail my plates when they came More

by biglue182
Recommend Dealer
No
Employees Worked With
Scott Chismar
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

They were awesome! Timothy was super patient and worked within my budget. Thank you, Thank you! More

by tmurillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Zoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

A few minor issues that developed were resolved immediately with the help of Scott and their service department They went out of theit way to make the purchase as easy as possible. More

by gcoltelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chismar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northway Automotive Lake Hopatcong responded

Thank you for your business and 5-star review.

April 21, 2024

Leo, the sales guy who helped me, was friendly, honest and straightforward. He was a very easy and a pleasure to work with. I came from NY, over an hour away, and was glad I made the trip. The whole proce More

by kneedragger45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

The dealership was very help full, great service, works with you financially and gets you in the right fit for your budget. I would totally recommend them.. thank you… More

by hwilcha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Zoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Chris is a nice and knowledgeable salesman. He made things easy and held true to his promises. More

by rulejust9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
March 25, 2024

Chris was very easy to work with and very helpful in selecting my work van, for my business needs. He did not push the sale and took his personal time to pick me up and drive me to the dealership so I c More

by farmhousesweets1829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
1
...