Northwest Chrysler Jeep Dodge Ram - Service Center

I stopped servicing my RAM on Northwest since a terrible experience 2 year ago but I came back for service on my wife Jeep and I can tell things are getting better and more organized.Frendly Service Advisor experience 2 year ago but I came back for service on my wife Jeep and I can tell things are getting better and more organized.Frendly Service Advisors and great environment. I DEFINITELY recommend Northwest Dodge again ,honest service and Maria was excellent helping getting my service done.I like, I hear you 😀 More

Everything was very good. Im happy with the service. I dont have anything else to say Im happy with the service. I dont have anything else to say More

Awesome Customer Service support. Kristen is always very helpful and a great service advisor. Thanks for having a wonderful and efficient team. Kristen is always very helpful and a great service advisor. Thanks for having a wonderful and efficient team. More

Location is clean, staff is always helpful, free beverages and fast customer service with follow up through text messages. Great communication. Always giving me an update. Vehicle came out on time a beverages and fast customer service with follow up through text messages. Great communication. Always giving me an update. Vehicle came out on time and all issues were fixed. More

Just because I have a fleet account, does not mean that you overcharge. For a front break repair and to get a extra set of keys, the charges were $1300 and upwards. $550 for a new key, that's so wrong and you overcharge. For a front break repair and to get a extra set of keys, the charges were $1300 and upwards. $550 for a new key, that's so wrong and unethical. I will make sure to post this on social media. The loaner car that I received, I drove less than a hundred miles and had to put $60 worth of gas. More

Ms Kristin Crenshaw did outstanding customer service for warranty questions. Very helpful advice- I will come back to your dealership and recommend anytime Chris von Sehrwald warranty questions. Very helpful advice- I will come back to your dealership and recommend anytime Chris von Sehrwald More

Location is clean, staff is always helpfull, free beverages and fast customer service with follow up through text messages. beverages and fast customer service with follow up through text messages. More

I contacted This dealership about scheduling for a recent recall on April 22. I was told the dealership would contact me when the difficult to obtain parts were in. Today is May 23 and no contact to date! recall on April 22. I was told the dealership would contact me when the difficult to obtain parts were in. Today is May 23 and no contact to date! More

Great communication. Always giving us an update. Vehicle came out on time and all issues were fixed. Always giving us an update. Vehicle came out on time and all issues were fixed. More

The oil change and tire rotation I went there for didn't take as long as I thought it would. take as long as I thought it would. More