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Northwest Chrysler Jeep Dodge Ram - Service Center

Houston, TX

4.3
547 Reviews

547 Reviews of Northwest Chrysler Jeep Dodge Ram - Service Center

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May 22, 2024

Ms Kristin Crenshaw did outstanding customer service for warranty questions. Very helpful advice- I will come back to your dealership and recommend anytime Chris von Sehrwald More

by chrisvons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Kristen Crenshaw service dept
May 22, 2024

I contacted This dealership about scheduling for a recent recall on April 22. I was told the dealership would contact me when the difficult to obtain parts were in. Today is May 23 and no contact to date! More

by jplott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 22, 2024

Location is clean, staff is always helpfull, free beverages and fast customer service with follow up through text messages. More

by alanared18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khara wood
May 18, 2024

Great communication. Always giving us an update. Vehicle came out on time and all issues were fixed. More

by demarisordaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Segura
May 16, 2024

The oil change and tire rotation I went there for didn't take as long as I thought it would. More

by glenn9381
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jannel
May 16, 2024

They do good work, take care of you and explain everything in detail and follow up. More

by jermaine.landrum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2024

Everyone was espectacular. Especially Miriam she was very helpful and explained everything to me. Tha was awesome. I was able to understand your deals and packages More

by ahmed09389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Vaca
May 15, 2024

Customer service is non existent. Getting through to people is awful. Prices are outrageous. Experience leaves alot to be desired. More

by rjvaldes2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristen Crenshaw
May 14, 2024

Always very professional. Been taking my car there since 2017 and won't take it anywhere else. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Rodriguez, Jannell Young
May 12, 2024

Hi There , I am very disappointed I had left my 1500 on Thursday and Friday had surgery Jannell knew I needed my Truck picked up on Saturday , I called spoke to her, told me she would call me back.. and di More

by janton6245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jannell Young