My Review Of Novato Chevrolet:
We brought our car in for servicing as it was under warranty! This was the closest dealer for servicing of our suburban which is a 2012! If we had read the yelp reviews we would never have brought our car here! The service advisor Scott(no last name)-refused to give me last name--was the worst I have ever encountered! Our car was there for over 2 weeks --under warranty repair--then to find out window panel was shattered--and then that too needed to be replaced! The service people were not in a rush to fix anything and made no accomodations! Scott was rude, ignorant, abrasive and made me feel like I had no rights! Afterall, he would not tell me his last name --interesting--wondering what info he was hiding about our car---and found out window was shattered which he was withholding from me! still dont know how or why window was shattered!! I would never return to this unfriendly-unprofessional, disorganized ,---service department! There was no apology; but rather excuses for service advisors behavior.I rate this place 0! BUYER BEWARE OF SERVICING YOUR VEHICLE HERE! I had a terrible experience and have owned many nice cars! This place is by far the worst! Also, read yelp reviews on this place---horrible!
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