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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
647 Reviews

647 Reviews of Nucar Chevrolet of Lowell - Service Center

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March 15, 2025

The gentleman I dealt with was very professional and knowledgeable. He took care of everything and the end result was perfect. More

by frechette557
Recommend Dealer
Yes
Employees Worked With
Not sure.
Mar 15, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We’re thrilled to hear that our team provided you with professional and knowledgeable service. Your satisfaction is very important to us at Nucar Chevrolet of Lowell. We hope to see you again soon! - Steve Alesse, General Manager

March 15, 2025

Service Department is beyond amazing. I was aware of everything happening to my vehicle during my service appointment. The mechanical issue was fixed in a timely manner. More

by ASPINO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O’Brien Service
Mar 17, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for the 5-star review!

Mar 18, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that your experience with our service department at Nucar Chevrolet of Lowell was amazing. It's great to know that you felt informed throughout your service appointment and that we were able to resolve your vehicle's issue promptly. We appreciate your kind words and look forward to seeing you again for any future needs! - Steve Alesse, General Manager

March 14, 2025

Was having steering issues and I was stuck without an appointment. I called and talked to Brian who was able to get me in and fixed within a couple days. I very much appreciated that! Very helpful and fr More

by Kelly A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 14, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your review! We're so glad Brian was able to get you in quickly and get your steering issue resolved. We appreciate your kind words and look forward to helping you again in the future!

March 12, 2025

The repair seemed hard to diagnose and so far the key is working good..The actual price came in lower than estimate More

by shannonbilly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
Mar 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Nucar Chevrolet of Lowell. We're glad to hear that the key is working well and that we were able to provide a lower price than estimated. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! - Steve Alesse, General Manager

March 12, 2025

Everything from beginning to end was professionally done and well organized. My car was completed earlier than expected and was very well cleaned upon pick up. Highly recommend and would use again More

by GCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Nucar Chevrolet of Lowell was professional and organized. It's great to know that your car was completed ahead of schedule and well cleaned for pickup. We truly appreciate your recommendation and look forward to serving you again in the future! - Steve Alesse, General Manager

March 08, 2025

Fantastic service. Sales team was very helpful with getting the oprions I was looking for but no high pressure sales More

by JEFF@SCSCONSTRUCTION.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words, Jeff! We're thrilled to hear that you had a fantastic experience with our sales team at Nucar Chevrolet of Lowell. Providing helpful service without high-pressure tactics is something we truly value. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

March 06, 2025

I have had service from this dealership 3 times. The service is excellent. I will continue to use this service when needed. More

by SAMPITOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you have consistently received excellent service at Nucar Chevrolet of Lowell. We look forward to assisting you again in the future whenever you need us! - Steve Alesse, General Manager

March 05, 2025

Quick and efficient! Easy to schedule. On time. No issues with the warranty. Thank you! More

by STACEY.WILLIAMS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you, Stacey, for your wonderful review! We're thrilled to hear that your experience with Nucar Chevrolet of Lowell was quick and efficient, and that scheduling was a breeze. We appreciate your feedback and look forward to serving you again in the future! - Steve Alesse, General Manager

March 05, 2025

Appointment was incorrectly scheduled was supposed to have a courtesy car My truck wasn’t fixed More

by JAMES@INDUSPAD.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim O’brien was helpful. My appointment got screwed up, he fit me in. But I was there for three hours and at the end of the day my truck was not fixed. I still have the same problem today as I did yesterday. The truck has 2500 miles on it, still not fixed
Mar 10, 2025 -

Nucar Chevrolet of Lowell responded

James - sorry for the trouble. Please contact me directly so that I can get to the bottom of your concerns and take care of them. Joe Dolci, Service Director

March 05, 2025

It took 3 service appointments to fix my issue. Even though my car is under warranty, and they failed to correct the problem the first two times; they charged me labor hours for the third appointme More

by TAMMYCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Mar 10, 2025 -

Nucar Chevrolet of Lowell responded

Your feedback is important to us, and we want to be sure your issues are resolved. Please reach out to us at your earliest convenience to discuss this matter further. Sincerely, Joe Dolci, Service Director