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Nucar Chevrolet of Lowell - Service Center
Lowell, MA
439 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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439 Reviews of Nucar Chevrolet of Lowell - Service Center
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November 15, 2018
Simply the best Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. More
by joseph.deangelis merlyn
Verified CustomerEmployees Worked With
Jimmy Tsitsianopoulos
Helpful November 15, 2018
good service and people. work done to my satisfaction. can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might nee can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might need done. More
by DPBALLERINI
Employees Worked With
Joseph Baker, Gary Santarpio
November 15, 2018
I had oil change and tire rotation. tires under inflated. The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they are 61 and 62. the 2 rears suppose to be 80psi they are both 75 , the biggest inconvience is NO public air goes over 70lbs so i cannot even pull in somewhere to put the proper air in.... I am aware that the pressure increases with heat however, the tires were NOT warm or heated when the air was put in them and it was like that immediately when I got home only 2 miles from dealership. Pressure has not come up even on the drive home. Big inconvience to have to bring vehicle back to dealership to get the correct air in the tires. This was one of the free oil changes and tire rotations. More
by kvalente
Employees Worked With
service advisory, think his name was Mark... no issues with him.
November 15, 2018
Waste of my time. I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not kn I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not know this until I got home and opened the box. I had to go to Lannan to pick it up and then had to go back twice to return it as the person in parts the first trip back didn't have a clue about the level 2 charger. what a waste of time! More
by sullykss
Employees Worked With
Dave ? And one other, Jimmy Tsitsianopoulos
November 15, 2018
Oil change Took 13 days to schedule for the typical hour and a half oil change/ tire rotation. Do understand why it takes that length of time, but it always doe Took 13 days to schedule for the typical hour and a half oil change/ tire rotation. Do understand why it takes that length of time, but it always does. More
by No
Employees Worked With
No idea who it was
November 15, 2018
Fast and dependable service Service completed as promised. Service Consultant, Meghan Rice is excellent Kept me informed on the availability of parts needed and any delay in comp Service completed as promised. Service Consultant, Meghan Rice is excellent Kept me informed on the availability of parts needed and any delay in completing the job. Service shuttle provided transportation. More
by JONSCAN
Employees Worked With
Meghan Rice, Lannan Chevrolet
November 15, 2018
Very professional, and accomadating! The service writer (Vickie) was very professional, understanding, and very accommodating. She was a real pleasure to work with on the service of my 20 The service writer (Vickie) was very professional, understanding, and very accommodating. She was a real pleasure to work with on the service of my 2016 Chevrolet Z06 Corvette. Every thing that was written up was serviced and completed to my satisfaction! More
by rfcenik
Employees Worked With
Joseph Baker, Steve Alesse
November 15, 2018
1st time service Bought my Colorado at a different dealer but brought it to Lannon for it's initial service. Everything about my experience was top notch from scheduli Bought my Colorado at a different dealer but brought it to Lannon for it's initial service. Everything about my experience was top notch from scheduling, dropping off and picking up More
by tomnancarew
Employees Worked With
Kevin Brown
November 15, 2018
Service Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments on line, great feature. More
by ann.linehan
Employees Worked With
Lannan Chevrolet
July 17, 2018
Not organized I Called to make an appointment for my 2015 Chevy Silverado 2500 for an issue with the GPS and on star not having signal. Made an appointment a few d I Called to make an appointment for my 2015 Chevy Silverado 2500 for an issue with the GPS and on star not having signal. Made an appointment a few days prior for a 3 PM diagnostic visit which I was going to pay out of my pocket not under warranty. I work an hour away and had to notify my work that I would be leaving and hour early and using vacation time to make this appointment only to find that when I showed up they could not take me because they were too busy even though I scheduled an appointment. They offered to leave my truck which I cannot do And can look at it the next day at their convenience not mine. More
by Tony5821
Employees Worked With
Lannan Chevrolet
