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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
477 Reviews

477 Reviews of Nucar Chevrolet of Lowell - Service Center

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December 13, 2018

Great Sevice I had a leak in my tire and without an appointment they said it would be a wait, and I understood that. But an hour or so later it was done! From the More

by castlefan54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember their names, Lannan Chevrolet
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Hi and thanks for the great feedback! We're very happy that the Lannan Chevrolet service department was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 11, 2018

fantastic great service. everything done quickly and efficiently. Steve Alesse is a class act and extremely responsive. I would recommend Lannan to my friends More

by mfecteau
Recommend Dealer
Yes
Employees Worked With
Steve Alesse, Lannan Chevrolet
Dec 13, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We appreciate your business and I will pass your feedback along to Steve. Drive safely. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 05, 2018

Service Good service and accommodate my schedule car is clean after no problem will give a ride if needed will go back explain all the details thanks More

by katstran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki, Lannan Chevrolet
Dec 06, 2018 -

Nucar Chevrolet of Lowell responded

Thank you very much for the kind words and feedback! It is great to know you had a good service experience. We would love to see you again! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 04, 2018

Great service I rely on my neighborhood Chevy dealer for great service. I trust them to do the job right, and care about my feedback. The pricing always seems reaso More

by apasternak
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc, Lannan Chevrolet
Dec 05, 2018 -

Nucar Chevrolet of Lowell responded

What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look very forward to seeing you again in the future! Warm regards, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 01, 2018

Oil change Terrific people with great service. I have all my cars serviced here and have bought several as well. I would surely recommend Lannan Chevrolet to my More

by ddesmarais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Morril, Marc Hecht
Dec 03, 2018 -

Nucar Chevrolet of Lowell responded

We cannot thank you enough for your wonderful review of Lannan Chevrolet of Lowell and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 29, 2018

Teriffic Service Department I was cheerfully greeted at my arrival by the receptionist and checked in by Marc. He noted my requests and confirmed that I would be waiting for my v More

by galeazzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Hecht, Lannan Chevrolet
Nov 30, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 29, 2018

Always a nice experience Service rep was very friendly and helpful. Took the time to see if there were any recalls on my other vehicles. Always a pleasant experience More

by billthurst
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Baker, Jimmy Tsitsianopoulos
Nov 30, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 28, 2018

I was in for an Oil change and the Foc stopped working? I went in for an Oil change and the Fob died and thought I was done but Marc used the secret slot? and started the car. he then reprogrammed the Fob More

by fred.delgrosso78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Hecht, Lannan Chevrolet
Nov 29, 2018 -

Nucar Chevrolet of Lowell responded

Fred, thank you so very much for taking the time to leave such a pleasant review. I’m glad to hear that your experience with Marc was so positive, and look forward to working with you in the near future for your vehicles’ service needs. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 24, 2018

shake , rattle and roll vehicle is having vibration problems , transmission seems to be banging when down shifting, doesn't upshift when accelerating up a hill .vibration oc More

by ts_auto0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lannan Chevrolet
Dec 03, 2018 -

Nucar Chevrolet of Lowell responded

We are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Regards, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 20, 2018

Thank you! We have come to Lannan to buy vehicles and for vehicle repairs. We are always happy with the results. The last time I was there, the manger even refer More

by rautcl12
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
Nov 23, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Respectfully, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

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