Nucar Chevrolet of New Castle

At first I had gone to the Nucar Mazda area and talked to Steve Saunders who was very friendly and helpful. He was not pushy like the other dealers I had dealt with before and showed me cars that were actua Steve Saunders who was very friendly and helpful. He was not pushy like the other dealers I had dealt with before and showed me cars that were actually in my price range and those he thought I would probably be interested in. He listened to the things I needed in a car, and showed me cars like that which saved me a lot of time. Then after doing some more research on cars myself, I decided against a used Mazda (which had nothing to do with Steve or the dealership). My dad suggested I check out the new Chevy cars. Felicia Benson greeted me and was also VERY helpful, friendly, and genuine. I had a type of car in mind, but after understanding exactly what I was looking for and my budget, she showed me another type that I had never heard of or considered and I LOVED it. During the whole process of purchasing the car, she talked me through it since I had never done it before by myself. I got very frustrated at certain points (with my insurance company and with finding the title of my old car) and she had easy solutions and took care of everything making my life so much easier. She has kept in touch, making sure that everything is still going well with the car which I appreciate so much! I would absolutely recommend the Chevy (and Mazda) dealerships and of course Felicia if anyone asked me where to go to look for a new car. More

Chris Diaferio was very professional, listened to our want list and PRO-ACTIVELY sent us numbers on vehicles that fit our requirements. By the time we arrived, we were able to maximize our time and had want list and PRO-ACTIVELY sent us numbers on vehicles that fit our requirements. By the time we arrived, we were able to maximize our time and had no issue purchasing the car right then and there. This guy was great - highly recommend to anyone. We had been to 7 dealerships prior to this through PA and DE, and had horrible experiences. Nothing but high pressure sales people who didn't really understand the basics, nor listened to what our needs and wants were. Nucar will receive my future buisness without question. More

great service everyone was very professional and helped me get in and get the vehicle i wanted the same day would recommend others to come and get a vehicle here me get in and get the vehicle i wanted the same day would recommend others to come and get a vehicle here More

Chris is excellent to deal with when purchasing a car. My past experiences before buying with Nucar Chevrolet were lenghty, drawn out, and high pressure. Chris completely changed the way I look at car buying past experiences before buying with Nucar Chevrolet were lenghty, drawn out, and high pressure. Chris completely changed the way I look at car buying. He showed me that it can be a no pressure, consumer driven positive experience. I will refer Chris to anyone buying a car and come back to him when I buy my next car. More

Chris and Chuck were very helpful helping my wife and I get the car we were looking for, they made buying a new car a good expirence. We would recommend them to our friends get the car we were looking for, they made buying a new car a good expirence. We would recommend them to our friends More

MS. Beson was very professional and patience during the MS. Beson was very professional and patience during the whole process and was very knowldegeable about the new vehicle i purshased i was completed s MS. Beson was very professional and patience during the whole process and was very knowldegeable about the new vehicle i purshased i was completed statisfied with the process More

NUCAR STAFF IS SO NICE TOM REELE SOLD ME 2012 CHEVROLET SONIC... HES VERY STRAIGHT TO THE POINT SHOWS U ALL THE DETAILS OF THE CAR... I WAS VERY GREATFUL TO WORK WITH HIM HE LEFT NO STONE UNTURNED EVEN AFT SONIC... HES VERY STRAIGHT TO THE POINT SHOWS U ALL THE DETAILS OF THE CAR... I WAS VERY GREATFUL TO WORK WITH HIM HE LEFT NO STONE UNTURNED EVEN AFTER I BROUGHT CAR HE CALLED SEE HOW. EVERYTHING IS GOING....I LOOK FORWARD TO REFERING PPL TO TOM REELE HES THE BEST FIVE STARS.. ALSO HARRY WHO DID THE FINAL SIGNING WAS AWESOME VERY NICE GUY WORKED VERY HARD FOR GOOD RATE AN IT WAS DONE.. THERE WAS BLONDE HER LADY I THINK HET NAME WAS KATHY WE DID NUCAR DANCE IT WAS BEST EXPERIENCE EVER GREAT TEAM.. I HOPE YALL LET THE CO KNOWS TOM REELE IS BEST!!!!!""""" More

Great experience would go back in a heart beat, Mike Smith is a Great guy,as well as sam the finance Manager,couple small issues on my used truck and I trust they will help me see them through,I would r Smith is a Great guy,as well as sam the finance Manager,couple small issues on my used truck and I trust they will help me see them through,I would recommend to anyone looking for a hassle free buying experience,Mike McCoy More

HIGHWAY ROBBERY... I brought my supercharged 2005 Corvette in for service yesterday and they quoted me $1,300 to replace a water pump! I called around and any other reputable auto shop quoted $600 o Corvette in for service yesterday and they quoted me $1,300 to replace a water pump! I called around and any other reputable auto shop quoted $600 or less installed (with the genuine part). Nucar charged $85 to look at the vehicle for the water pump which is understandable, what I didn't realize is they wanted $85 more to look at the key fob which I was having an issue with. Considering the whole key fob costs $110 to replace, I must say they were trying to rip me off. The service manager waived the $85 for looking at the key fob, but they broke the clip when "diagnosing" so now I have to replace it anyway! Save your time and money and go with any other shop. More

Dwayne is fast and honest. I look for those qualities in customer service becasue they are most important to me. He wasn't "faking" his customer service. It was genuine. -Dionna' Fletcher customer service becasue they are most important to me. He wasn't "faking" his customer service. It was genuine. -Dionna' Fletcher More