Nucar Nissan of Norwood

Pleasant but serious bumps in the road The individuals we dealt with were nice but negotiations were non-existent and then the dealership delayed our paperwork - inexplicably - by 3 days so The individuals we dealt with were nice but negotiations were non-existent and then the dealership delayed our paperwork - inexplicably - by 3 days so we couldn’t get our car for early a week, even though we said from the start we were on a very restrictive schedule and wanted to get the car on a specific date. Disappointing along with some other things. We chose to be zen and try to make it a positive experience for our own peace of mind but there are still some things promised that we didn’t get and I couldn’t recommend the dealership. More

Positive experience! Since I purchased my car at Boch Nissan in Norwood has been very positive. The service center has treated me very well. I don’t have anything negative Since I purchased my car at Boch Nissan in Norwood has been very positive. The service center has treated me very well. I don’t have anything negative but really good things. Their staff are very friendly and professional. More

Serenella & George made my car buying experience awesome! It was nerve racking buying your first car but serenella went above and beyond to make this experience a good one. She did everything she could to mak It was nerve racking buying your first car but serenella went above and beyond to make this experience a good one. She did everything she could to make sure I left happy and if I were to buy a car in the future I’d go back to see her. The general manager George also was fantastic and he made my experience there terrific also! More

Fantastic experience! Had a great experience at this dealership! Everyone was very helpful and kind. The general manager George was especially great, he was very knowledgea Had a great experience at this dealership! Everyone was very helpful and kind. The general manager George was especially great, he was very knowledgeable and helpful and I could not have asked for a better person to help me with my purchase. Definitely the best dealership experience I have encountered. More

Service is good I visited Boch Nissan to service my 2015 Nissan Pathfinder. They reminded me when my service was due and promptly scheduled an appointment. While ther I visited Boch Nissan to service my 2015 Nissan Pathfinder. They reminded me when my service was due and promptly scheduled an appointment. While there they took care of my car fairly quickly and I was on my way in no time. I recommend this place. More

Excellent Review for employee at Service Center Aziz was very knowledgeable, pleasant and took the time to explain everything. I would recommend this employee to everyone. He was very helpful. My Aziz was very knowledgeable, pleasant and took the time to explain everything. I would recommend this employee to everyone. He was very helpful. My overall rating of this service center was excellent. Another person who I dealt with was exceptional also. Her name is Bella and she was the person who sold me the car in Jan/31/2018. She was not pushy and took an interest in me as a customer. I dealt with another employee before dealing with Bella and did not get any attention. But as I was going out the door I bumped into Bella and she helped me right away. She was very kind and knowledgeable and took time to explain everything also. She was exceptional also. My overall rating of this sales service was exceptional. More

Great lease deal, excellent service The staff at Boch, from the internet specialist to the floor salesman, strive and deliver excellence. Everyone was honest and upfront about timing. Th The staff at Boch, from the internet specialist to the floor salesman, strive and deliver excellence. Everyone was honest and upfront about timing. They seemed genuine, sincere and transparent about everything. More

Poor Management Customer Service I had my vehicle in for a recall , oil change and brakes, I was given a rental vehicle . Very nice. On Monday I found out my windshield wipers were no I had my vehicle in for a recall , oil change and brakes, I was given a rental vehicle . Very nice. On Monday I found out my windshield wipers were not working , for they were working when I took the vehicle in for service. Being a little irritated, I called the Service Manager Dan Hut, left a message and still not received a call back, I see where his loyalty to customer service lies; 1 star service. I did make an appointment and one of the young men took care of me. To find out it was a connection that was fully put back together. I think you need to rethink your Customer Sevice Manager, he so disrespectful for not even giving it a thought to return my call. More

Complimentary inspection Fast and easy checkout. A little bit of on the expensive side but over very pleased with the service. I recommend everyone look online for deals Fast and easy checkout. A little bit of on the expensive side but over very pleased with the service. I recommend everyone look online for deals More

Oil Change, and Other Service Went in for an oil change, air filter and a brake inspection. They saw that the company that did my last brakes put the calipers on wrong and correct Went in for an oil change, air filter and a brake inspection. They saw that the company that did my last brakes put the calipers on wrong and corrected. More