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Nucar Nissan of Norwood- Service Center

Norwood, MA

4.5
857 Reviews
Call Service Center (866) 663-0060

857 Reviews of Nucar Nissan of Norwood- Service Center

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May 07, 2024

No communication, or poor communication, no email on what to do when I arrive , no email or phone on what service or services will be provided , place under remodeling no communication or instructions on whe More

by RICHARD7.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Belizaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude - he was nice - but no non informative
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May 09, 2024 -

Nucar Nissan of Norwood responded

We're truly sorry to hear about your experience and the lack of communication you encountered during your visit. Your feedback is invaluable to us, and we take it seriously. We'd like to address your concerns promptly and ensure your satisfaction. Please expect a call from us soon, as we're committed to resolving this matter and improving our service. Thank you for bringing this to our attention. Thank you.

May 09, 2024 -

RICHARD7.MARTIN responded

I have not received a call back ….? Left at least 5 voice mail messages on the service - line …over the last 4 days ???

May 10, 2024 -

RICHARD7.MARTIN responded

Still no call ?????

Helpful
May 06, 2024

My car was sitting here for like two weeks so they had plenty of time to get the job done correctly. When I picked up the car pieces was disconnected. The plastic from around the windshield wasn’t incorre More

by DJSTYLE.MIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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May 07, 2024 -

Nucar Nissan of Norwood responded

We're truly sorry to hear about your disappointing experience. This falls short of our standards, and we sincerely apologize for any inconvenience caused. We understand the frustration this may have caused and would like to make things right. Please contact us directly at 866-664-6048 so we can address your concerns and ensure your satisfaction. Thank you for bringing this to our attention.

Helpful
May 06, 2024

Technicians were all polite and friendly. The price charged for my 20,000 mile service was higher than advertised on the website. More

by Pathfindersc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Nucar Nissan of Norwood responded

Thank you for your feedback. We're glad to hear that our technicians provided polite and friendly service. We apologize for any confusion regarding the pricing discrepancy. We strive to ensure transparency and will review our website to address this issue. If you have any further concerns, please don't hesitate to reach out at 866-664-6048 We appreciate your business.

Helpful
May 05, 2024

Very friendly and no pressure to buy a car. Christian was very helpful and informative. More

by George
Recommend Dealer
Yes
Employees Worked With
Christian Samayoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Nucar Nissan of Norwood responded

Thank you so much for your wonderful review!

Helpful
May 04, 2024

Excellent service. Kept me informed of what my car may need. Explained everything . Miguel very helpful . More

by MCARPE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montrond. 5 stars
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May 06, 2024 -

Nucar Nissan of Norwood responded

Thank you for your review! We're delighted to hear that you received excellent service and that Miguel was helpful in keeping you informed and explaining everything about your car's needs. We'll be sure to pass along your appreciation to him. If you ever need anything else or have any questions, feel free to reach out. We appreciate your business!

Helpful
May 04, 2024

Always great customer service polite respectful and communication is great and very helpful in all my needs . More

by NAGUIRRE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristiane Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aziz Lawal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daughtrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Belizaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Nucar Nissan of Norwood responded

Thank you for your review! We're delighted to hear that you always receive great customer service from us and that we've been able to meet your needs effectively. We appreciate your kind words and look forward to continuing to serve you. If you ever need anything else or have any questions, feel free to reach out. We value your business!

Helpful
May 03, 2024

I enjoyed the professionalism of staff and service at Nucar, and plan to return for maintenance, good job staff and Antonio More

by ERBIVOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Nucar Nissan of Norwood responded

Thank you so much for your wonderful review!

Helpful
May 03, 2024

Very happy with the service. Will continue to be their customer . Sales manager Nick awesome More

by CATEYES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Samayoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager Nick the best
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May 06, 2024 -

Nucar Nissan of Norwood responded

Thank you so much for sharing!

Helpful
May 03, 2024

Explained what the problem was, & how much it would be,& take to fix, & have my car back to me. More

by butchsharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Belizaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Nucar Nissan of Norwood responded

Thank you so much for your feedback!

May 06, 2024 -

butchsharpe responded

You're welcome

Helpful
May 02, 2024

Working with Miguel he’s doing a great job dealing with my concerns very professional More

by Vincent.larosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Caycho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel 5 star
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May 03, 2024 -

Nucar Nissan of Norwood responded

"Thank you for your positive review! We're thrilled to hear that Miguel provided you with professional service and effectively addressed your concerns. We're here to assist you every step of the way, and we appreciate your feedback!

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