Nucar Volkswagen of Norwood

I bought a car last week from Nucar VW Norwood. My salesman was Matt DeLeo .He was a pleasure to deal with and very knowledgeable. If you are planning on buying or leasing a car I highly recommend My salesman was Matt DeLeo .He was a pleasure to deal with and very knowledgeable. If you are planning on buying or leasing a car I highly recommend this dealership and salesman. Sincerely Andy Gorton More

I stopped into NuCar VW to check out a Hyundai EV. After a deal was made there were a couple unforeseen issues that came to light. Matt and the sales management there went out of their way to make thi After a deal was made there were a couple unforeseen issues that came to light. Matt and the sales management there went out of their way to make things right. Great customer service and I will absolutely buy from Matt again. More

Helpful, answering questions without a runaround . information that I understand . Would recommend to my friends if they are looking information that I understand . Would recommend to my friends if they are looking More

It's the first experience I had with the dealership because I had taken my car in for a recall. The staff was very easy to work with, they did the repair in the time estimated and I found out they have because I had taken my car in for a recall. The staff was very easy to work with, they did the repair in the time estimated and I found out they have Lyft to shuttle customers back-and-forth to their homes! It was great to find that out as I live close enough to take advantage of the service. My beloved little Beetle drove beautifully after the repair. And the best part?? I got a free car wash! My nuisance repair turned into the best day. I found out all about Norwood VW and the great service they provide. I do want to mention the service person that helped me. He was a wonderful young man. He was polite, friendly and professional. Norwood VW is very lucky to have him as an employee. Please let him know you appreciate him. Also, the Lyft drivers were very good that day. I don't remember their names, but both were excellent drivers, personable and professional. I love my little Beetle as I've driven the new ones ever since 1998 when they first came out. In the nearly 30 years, I have only required four of them as they are fabulous cars, very dependable and attractive. I hope Volkswagen reconsiders their decision to stop making them. My car is relatively new, but when I need a new car, I would love to replace my Beetle with a new GAS-POWERED Beetle. I will NOT buy an electric one if they are re-issued as only electric. I realize some people prefer electric cars, however, I am NOT one of them. Thank you for your time and your great service. Sincerely, Joan K. DeLuca More

Great customer service and was very kind and friendly. He was very knowledgeable And seems to know what he was doing He was very knowledgeable And seems to know what he was doing More

Drew the salesman was engaging and obliged my requests to see the list of cars I brought in. see the list of cars I brought in. More

I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom I dealt with during the purchase of my 2024 ID.4, which was a very good experience. More

Great service, great communication through the whole process. Never had to call and question what was going on or what the next steps were. process. Never had to call and question what was going on or what the next steps were. More

Everything was great thanks my wife loves her car. Please contact her in the future Please contact her in the future More

Excellent customer service the service associate was knowledgeable and fair minded looking out for our best interest when selecting service options. knowledgeable and fair minded looking out for our best interest when selecting service options. More