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O'Brien Mitsubishi of Normal

Normal, IL

5.0
405 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 405 reviews

April 05, 2019

Great experience It was an overall great experience. There was no pressure to buy from the dealership. In fact we got to look at the cars on the lot without anyone com More

by Twin#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Apr 08, 2019 -

O'Brien Mitsubishi of Normal responded

Thank you so much for your review. We're glad you had a great experience working with Jay!

March 27, 2019

Highly Recommended! After and extensive internet search, my wife and I went to a number of dealers trying to find the "right" gently used vehicle. Not only did O'Brien ha More

by pdonnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
May 06, 2019 -

O'Brien Mitsubishi of Normal responded

Thank you so much for the 5 Star review! We are so very pleased that Jay could give you the best experience with us! Welcome to the O'Brien Family.

March 25, 2019

Great experience! It was great working with Jay, a totally fabulous new car experience! I Would definitely recommend to friends, family and anyone! Definitely Go see More

by Carylsrealm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Mar 26, 2019 -

O'Brien Mitsubishi of Normal responded

Thank you for your review. We're happy you enjoyed working with Jay!

March 21, 2019

Excellent dealer! I have worked with several dealers in my life and I must say that working with Jay Miller was a fantastic experience. I bought my truck sight unseen a More

by mjmooney4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Mar 26, 2019 -

O'Brien Mitsubishi of Normal responded

Thank you so much for the 5 star review! We're happy to hear that you had a great experience with Jay!

February 16, 2019

Great customer service Jay Miller is a super salesman I had an issue with my recently purchased vehicle and Jay corrected the issue in a very professional manner. More

by Tom187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Feb 25, 2019 -

O'Brien Mitsubishi of Normal responded

Thank you for your review Tom! We're happy to hear that Jay was able to correct that issue for you.

January 23, 2019

Jay Miller is a fantastic salesman Jay knows what he is talking about, responds quickly, is very thorough, and helped us by our car with the least amount of effort on our part. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Feb 11, 2019 -

O'Brien Mitsubishi of Normal responded

Amy, thank you so much for your review. We're happy to hear that you had a great experience working with Jay!

December 31, 2018

my new vehicle! Jay Miller was great, we were able to get exactly what we wanted. He worked with us online and had everything arranged before we showed up. We test dr More

by new vehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 15, 2019 -

O'Brien Mitsubishi of Normal responded

Thank you for your review! We're glad that Jay was able to help you find exactly what you wanted!

November 30, 2018

Hassle free We have bought several vehicles there and Jay Miller, our salesman, is top notch! The whole process was as smooth as it could be. We’d highly recommen More

by Jo Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 15, 2019 -

O'Brien Mitsubishi of Normal responded

Jo Ann, thank you so much for your review. We're glad that Jay was able to make your experience a great one!

November 19, 2018

Great experience! I purchased a new Outlander Sport with Jay M. and he was wonderful!! Helpful and efficient. I am so happy with my purchase! I would recommend anyone t More

by Kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 15, 2019 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new Outlander Sport Kristi! We're happy to hear that you enjoyed working with Jay!

October 20, 2018

An amazing experience This is my second mitsubishi mirage and it's the most cost effective car that I've ever had. No complaints about it. Jay was excellent in explaining e More

by Juan G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Oct 24, 2018 -

O'Brien Mitsubishi of Normal responded

Juan, thank you for your review. We're happy to hear that you had a great experience working with Jay!

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