Back

O. C. Welch Ford

Hardeeville, SC

4.8
2,531 Reviews

4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

Directions

By Type

2,531 Reviews of O. C. Welch Ford

March 05, 2017

Worst experience ever What a headache. Vehicle was not serviced before delivery so I had to change oil myself at my expense within 1000 miles. Was also promised a second ke More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Endy Beaubrun
Mar 06, 2017 -

O. C. Welch Ford responded

Todd thank you for your review! The Vehicle you purchased did go through our service department prior to you taking delivery just like every vehicle sold at our dealership. In fact you didn't take possession of the vehicle till after it was done in service. Also you have complementary maintenance for 1 year for a total of 2 oil changes, oil filter, and tire rotations so there was no reason to occur any added cost to yourself. The vehicle that you purchased was used and unfortunately we can not guarantee a 2nd key from the previous owner like we do on our NEW and CPO vehicles. There are some used Vehicles with 2 to 3 keys however, this was not one. You agreed to put down a $1500.00 down payment. You were to put down the money and bring us the check when you picked up your vehicle after it was serviced and ready. You took delivery of the vehicle and eluded that you dropped off a check. You later admitted that you didn't and that was the sales person's problem now. Only after the finance department called you and explained that you hadn't followed through with your obligations to the lender, dealership, and signed contract that you would have to bring the vehicle back. You called the following day and made good on your obligated down payment. Have a good day.

March 04, 2017

Great dealership My son and I drove four and a half hours to see the car I was looking for. There were two others in the same area that I was also interested in. We we More

by Miata Stig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Freeman
Mar 04, 2017 -

O. C. Welch Ford responded

Thanks so much for your kind words. It was our pleasure. I am glad you are enjoying your Mazda. Richard Freeman

Mar 04, 2017 -

O. C. Welch Ford responded

Thanks again so much for your business and your kind words. It was our pleasure! Richard Freeman

March 04, 2017

Helpful and friendly. We have been OC customers for over 10 years and never seem to have any problems. Nancy is always so helpful when it comes to servicing my fusion. She More

by Judip9211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Andrews
March 04, 2017

a pleasure doing buisness I have to say that my experience buying my new truck was with out a doubt the easiest and the least stressful car buying experience i have ever had. More

by jberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Burke, Scott Henthorn
Mar 08, 2017 -

O. C. Welch Ford responded

Thank you Joe for considering O C WELCH FORD for your Truck purchase! It was a pleasure working with you and your family. Please contact me if there is anything else i can assist you with. Thanks again! Scott Henthorn Cell 919 221 1270

March 03, 2017

OWESOME SERVICE! I gave the High rating because O C Welch Ford-Lincoln Lived up to their Billing! From the time my wife and I drove into the dealership we were treated More

by preacherman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O. C. Welch III, Rick Zarkowski, Nancy Andrews, Mike Ramsey
March 03, 2017

My Chevrolet Traverse Thank you Ed Briscoe for making my new car buying experience a breeze, and all your advice. I really appreciate how you were patient with me and let m More

by NVCHAVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Burke, Ed Briscoe
Mar 03, 2017 -

O. C. Welch Ford responded

Thank you, Nancy. You made the experience fun for me. I have learned in life not to try to push a redhead into anything. Please stop by and see me anytime. Bring the kids, the candy bowl is always full for them.

March 03, 2017

Easy, affordable and takes great care of customers! I worked with Scott Henthorn over the course of a couple days for the purchase of my 2016 GMC Sierra 2500HD Denali. For my first time at OC Welch, I w More

by beccawarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henthorn
Mar 08, 2017 -

O. C. Welch Ford responded

Thanks Rebecca! Really enjoyed working with you and I am happy we were able to provide you with the type of truck you needed and wanted! I wish you good luck in the future and please do not hesitate to contact me if you have any questions or future automotive needs. Thanks again! Please enjoy your truck!!! Scott Henthorn Cell 919 221 1270

March 02, 2017

Good service, good people Excellent service on our Lincoln tow car, Bernard and the woman at the cashiers desk, most helpful. Clean and neat office facility. Have a nice day. More

by Susie q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Owen, Jessica Ogle, Mallory Purdee, Bernard Jean
March 02, 2017

Exellent costumer service! Nancy was friendly, professional and very helpful. Nicest person to work with. Thank you for an excellent service. We were very please on how fast the More

by jevimoba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Andrews
March 01, 2017

Awesome experience! This is the second vehicle that I have purchased from OC Welch, and had a wonderful experience both times. The employees are very friendly and extreme More

by jkippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Burke, Reggie Sarver
Mar 01, 2017 -

O. C. Welch Ford responded

Thank you for the purchase as always send someone to purchase and I will give you a finder fee when they come to Reggie Sarver and Said your name and buy. Thank you again

...
210
...