O'Meara Ford

Salesman Josh Nunez was extremely helpful. He listened to my wants and made it happen. Very nice people to deal with. He listened to my wants and made it happen. Very nice people to deal with. More

Chuck the salesman I dealt with was very professional very helpful All the staff there at omeara Ford was amazing My experiences there I am letting everybody I know because so many have seen my truck now very helpful All the staff there at omeara Ford was amazing My experiences there I am letting everybody I know because so many have seen my truck now where did you get that where did you get that I'm letting them all know I thought omeara for treated me very well More

I’m still upset about the incompetence of the service on my Eco- Sport SUV. I want a refund of $357. Please review & reply !! on my Eco- Sport SUV. I want a refund of $357. Please review & reply !! More

Very nice staff easy to work with. Beautiful building. Very clean. Great choice of vehicles. Beautiful building. Very clean. Great choice of vehicles. More

I had an extremely disappointing experience with O’Meara Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few issues I was experiencing. Instead of receiving helpful, expert service, I was charged $250 for a so-called diagnostic fee that ultimately amounted to simple settings adjustments buried in the vehicle’s menu system. When I questioned the charge, I was told it took the technician hours to figure out the settings. Frankly, that explanation is unacceptable. This is a Ford dealership. Understanding Ford vehicle systems should be baseline expertise, not something billed as hours of diagnostic labor. The interaction felt condescending, as if the expectation was that I should feel foolish for not knowing something they should absolutely know. When I politely asked if the fee could be removed, given that no actual repair work was done, I was told “absolutely not.” I run my own business, and I would be embarrassed to charge a client for something I should have known how to handle efficiently. The idea that this took three hours is simply not credible. To make matters worse, the actual 20,000-mile service was either not performed or not properly documented, as it did not appear clearly on the final bill. This documentation matters, especially for future resale, and that oversight alone is unacceptable. As a result of this experience, I will never return to this dealership. I was planning to look at a Toyota Sienna they had on the lot and intended to purchase one. Instead, I left, went to a different dealership the same day, and bought the exact model elsewhere because I did not want to give my business to a dealership with such poor customer service. You have lost a customer, and I will be advising others in my circle who own Ford vehicles to stay away from this dealership as well. More

I worked with Dave Taylor. He made the process very straightforward and was great to work with. He made the process very straightforward and was great to work with. More

We have been Omeara Ford customers for over 30 years, and service both our Ford vehicles with Omeara. We purchased a new Bronco from another dealership. We did test drive and check Omeara first but they did service both our Ford vehicles with Omeara. We purchased a new Bronco from another dealership. We did test drive and check Omeara first but they did not have the model we were looking for. I scheduled the new Bronco in with Omeara for a couple interior warranty issues. I was told I would need to leave it for 5 DAYS because they had 20 vehicles ahead of me. And if I wanted it done faster to take it to the dealer I bought it from. Well the dealer I bought it from had one issue repaired in the check-in lane and the second issue a part was ordered and repaired in two hours on a return visit. Unfortunately, we will NEVER return to Omeara Ford for service or sales. More

Treated very well by staff. They diagnosed the problem, and I got my car back the following day. They diagnosed the problem, and I got my car back the following day. More