OC Nissan Irvine

OC Nissan Irvine
30 Auto Center Dr "Irvine Auto Center"
Irvine, California 92618

Sales: (888) 994-2211
Service: (949) 207-7822
Parts: (949) 207-7822

Manufacturer: Nissan

Most Reviewed Employees
Perry Koster Perry Koster
Sales Manager
Sam Klein Sam Klein
General Manager
Nathan Tarumoto Nathan Tarumoto
Finance Manager
Robert Pinarija Robert Pinarija
Finance Manager
Mark Dodd Mark Dodd
General Sales Manager
Herbert Gamboa Herbert Gamboa
Salesperson
Jessica Diaz Jessica Diaz
Customer Service Retention
Tony Benjamin Tony Benjamin
Salesperson
Isreal Velasco Isreal Velasco
Sales Consultant
Domingo Sanchez Domingo Sanchez
Salesperson
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free Muffins in the Morning Popcorn in Afternoon
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television
Vending Machines
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 AM

Sunday: 9:30 AM - 8:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
119 Reviews
OC Nissan Irvine

Overall Score: 5 Star Rating4.8



About OC Nissan Irvine
Certified: OC Nissan Irvine
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, OC Nissan Irvine has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About OC Nissan Irvine
We let our customers do the talking for us. Come in see us to feel the difference between OC Nissan Irvine and the rest! Referrals from a customer is the best form of a compliment we can ever receive, and we do get a lot them. Our entire staff here at OC Nissan Irvine is committed to the "Nissan Promise of Customer Satisfaction". Whether it's bringing in your Nissan for Service or picking a Part up from our Parts Department and especially when you buy a New or Pre-Owned vehicle for us. You will feel the sincerity in all our employees. Our customer retention for our customers who buy Nissan's from is one of the highest percentage in the LA region.


LDeGour
5/21/2012 8:40:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Isreal Velasco

My Review of OC Nissan Irvine:
We traveled from San Diego to purchase a used vehicle from OC Nissan. We appreciated the courteous service of our salesman, Israel Velasco. He was informative and professional. We had a very positive experience and we are thrilled with our "new" (used) Murano. The drive to OC Nissan was worth the time and effort. We are satisfied customers and we will consider OC Nissan for our future purchases.

Share on Facebook

Was this review helpful to you? Yes | No
Gamie
5/20/2012 12:29:22 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Perry Koster

My Review of OC Nissan Irvine:
It was the most pleasurable experience that we ever had in buying a new car. Kenn and Perry were very helpful in every aspect of the purchasing process. Their customer service was outstanding and their rapport was unbelievable. They're TRULY represented OC Nissan-Irvine at the highest level of professionalism and customer care. A big thanks to both of them! GARY and MIMIE

Share on Facebook

Was this review helpful to you? Yes | No
posadaj1
5/16/2012 8:50:20 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Herbert Gamboa, Sam Klein, Ken "The Doctor" Yates

My Review of OC Nissan Irvine:
Sam made this a very simple first car purchase very comfortable. He did not play games or make me feel like i was getting taken in any way. Herbert and The Doc were very helpful and attentive to my needs. I would highly recommend this dealer to anyone looking to buy a Nissan. I am extremely happy with my new Pathfinder and feel that I got a really good vehicle for a very fair price.

Share on Facebook

Was this review helpful to you? Yes | No
sathyakorvi
4/30/2012 12:48:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Benjamin, Perry Koster

My Review of OC Nissan Irvine:
Tony and Perry are cool, funny and friendly people. I liked their customer service. They were very professional and they make you very comfortable. I would highly recommend Tony and Perry.

Share on Facebook

Was this review helpful to you? Yes | No
tomnouri
4/25/2012 1:55:39 AM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Denise Lewis

My Review of OC Nissan Irvine:
I purchased a replacement key from another dealership bc the cost was double at this place. After specifically being asked to double check compatibility they cut and said "it doesn't work u have to buy ours." I called the other dealership and explained what happened they said they would send the exact key to OC Nissan no questions, no cost. I had to go outside of this dealership to get proper service. It would have been so simple for them to check the sealed package with the part number written on it prior to rendering my part useless and accepting no responsibility. This dealership is after your wallet, be careful.

Share on Facebook

Was this review helpful to you? Yes | No
Response from: OC Nissan Irvine
Added: 4/25/2012 5:29:36 PM
Mr Nouri at no time asked anyone at our dealer to double check compatability of the keys he provided us. We were asked to cut and program the keys we did so only to find out that Mr Nouri had purchased the wrong keys on Ebay. We explained this to Mr Nouri and our store had already contacted the dealer the keys were purchased from through Ebay and explained to them what happened and they asked us to have Mr Nouri contact them the next day. At no time did we ever say "it doesnt work you have to buy ours" we explained that he would have to purchase the correct keys in order to program them to his vehicle.

Rjhartnett
4/20/2012 8:55:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Todd Klenz

My Review of OC Nissan Irvine:
I had a great experience with Todd in the service department. My wife set up the appointment and I was greeted by Todd when I pulled up to the service center. He took great care of me and I was in and out under an hour. He made the whole experience easy and when we need to service our truck in the future, I hope that Todd will be there for us. I usually go to a private mechanic, but I will be contacting Todd next time we need to take care of something. Take Care!

Share on Facebook

Was this review helpful to you? Yes | No
gechenag
4/16/2012 12:06:42 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Benjamin, Perry Koster

My Review of OC Nissan Irvine:
Tony and Perry treated me amazingly from the moment I walked into the dealership. With them is all about what YOU want and making YOU happy. They work to get you into the car you want at the price that works for you. No rushing or pushiness. I would recommend Tony and Perry to anybody looking to get a Nissan.

Thank you guys!

Share on Facebook

Was this review helpful to you? Yes | No
jenniferhahr
4/10/2012 1:42:04 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Herbert Gamboa, Perry Koster, Nathan Tarumoto

My Review of OC Nissan Irvine:
Working with Perry, Herbert and Nathan was a really enjoyable experience. They were straight up about the pricing and took care of everything. The car buying process was just so easy. These three guys were witty, helpful and loads of fun. If you are in the market for a nice powerful, fuel economic car, go see these guys. They will make sure you get what you want and at the best possible price.

Share on Facebook

Was this review helpful to you? Yes | No
asanteli
3/26/2012 8:03:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Perry Koster, Isreal Velasco

My Review of OC Nissan Irvine:
I went in knowing I had to buy a car this day... they were very straight forward with me, they didn't beat around the bush and just gave it to me the way it was. I was so please with the amount of time it took for everything to happen and they really made me feel like I left with the best deal possible. Thank Israel and Perry!!!

Share on Facebook

Was this review helpful to you? Yes | No
ddeloye
3/23/2012 8:42:38 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Herbert Gamboa, Sam Klein

My Review of OC Nissan Irvine:
I came in to get my car refiananced, not to purchased a new car. I bought my car from Irvine Nissan 2 1/2 years ago. Herbert explained to me why I should trade in my 2009 Altima, and purchase a new 2012 Altima. They got me coffee. Herbert was very professional, and answered all of my questions. I did receive a pretty good deal, good interest rate, good money back incentives, and I am very pleased with my new car. Sam also was very professional, and explained everything to me as well. I will go back for my next Nissan to OC Nissan.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>