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Oak Ridge Nissan
Oak Ridge, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:30 PM - 5:30 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 494 reviews
Bait and switch! ! They promised the moon then said if you take this one with 4 wheel drive, we will give you same price. I said as long as it had same package, then t ! They promised the moon then said if you take this one with 4 wheel drive, we will give you same price. I said as long as it had same package, then they tried getting another $1500 from me and I said give me my keys and the manager just kept harassing me saying just add 6 more months, what’s the big deal? Are you going to keep it that long? Asked for keys again, he kept on, so I raised my voice, reminded him what I was told then they did the deal. I was so upset, I didn’t realize there was no hitch on it, which was a requirement. I called Nick and he said I didn’t realize it was deleted from that truck and I told him that was one of my requirements . He texts me back that he could do it for his cost of $600, well the sticker cost was less so he agreed to that. I called dealership and my cost was less than $505 it was closer to $400! Watch out for Nick and manager Gary Beeler!! When they kept my keys hostage so I couldn’t even get in my car. I should have left then! I Asked for them 4 times, they opened it with key fob and pocketed the key fob!!! Ugh, such jerks! More
HORRIBLE I was upside down in a trade talked to Rondel I did a credit application online and he said everything looked good drove an hour to get there and then said they couldn't do. STAY AWAY from this pla did a credit application online and he said everything looked good drove an hour to get there and then said they couldn't do. STAY AWAY from this place HORRIBLE More
Run as fast as you can. This place is a rip off! They will write you a quote on paper will make you have the best deal. Then they will have you sign all these papers then ru This place is a rip off! They will write you a quote on paper will make you have the best deal. Then they will have you sign all these papers then run them through the printer and add stuff to it. Didn’t realize it till 11 months later got me for a $6000. Mechanic agreement I did not need. More
I bought a Kicks in October 2021 as I totaled previous car and needed to quickly make a purchase. No issues with the car but not a great experience with one member of the sales team. The first sales perso car and needed to quickly make a purchase. No issues with the car but not a great experience with one member of the sales team. The first sales person I worked with was named Tyler and he was excellent. It seemed that Tyler was new so they had an older sales person work with him and sadly I can't remember his name, but I do remember guys like him give car salesmen a bad name. I told him I did not want payments above $250.00 a month on the Kicks. He said let me see what I could do. H e comes back with a payment of $480 a month!!!! Duh, almost double what I stated I could afford. I nix the deal and he comes back with a price of $299, which I accepted. I know there is give and take with this but that was just an attempt to gouge a customer. Due to that tactic, I will never shop there again. As I said Tyler extended great service and I had occasion where I lost a key and manager Mark H. went above and beyond to help me for which I am grateful. I give Tyler and Mark a 5 rating but the other guy gets a 0 rating! More
Dylan was awesome! He went over and above what we ever expected. The entire teM was friendly and Honest. Very easy to work with. He went over and above what we ever expected. The entire teM was friendly and Honest. Very easy to work with. More
I do not recommend this dealership, they used the old bait and switch tactics to sell me a car and then service was sub standard. By bait and switch let me explain, they had a low price on the car I boug bait and switch tactics to sell me a car and then service was sub standard. By bait and switch let me explain, they had a low price on the car I bought but when I showed interest the payments were based on 3 years making them very high so when I was ready to refuse they said they could cut the payments almost in half, when I got home I realized they charged me over $5000 more then offer but had made a deal with a local credit union to double the length of the loan. Also service is poor and they don't seem to care. I bought another Nissan for my wife at another dealership! More
Excellence customer service from beginning to end. Everybody was knowledgeable and helpful. My husband and I purchased a pre-owned Nissan Frontier and Lathan Cantrell was extremely friendly and enjoya Everybody was knowledgeable and helpful. My husband and I purchased a pre-owned Nissan Frontier and Lathan Cantrell was extremely friendly and enjoyable to work with. More