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Oak Ridge Nissan

1549 Oak Ridge Turnpike, Oak Ridge, Tennessee 37830
Sales: (800) 710-1549

Makes: Nissan|Service Center
 
Good
57% Recommend

Overall Rating 3.6

19 Lifetime Reviews

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Oak Ridge Nissan
19 Lifetime Reviews
Oak Ridge Nissan Info
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East Tennessee Nissan

78 Lifetime Reviews

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19 Dealership Reviews
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Reason For Visit
Sales (New)

"You become part of the Nissan Family, truly!!! "

This dealership has awesome sales staff. They tell you the truth about the cars you are considering. They are easy to negotiate with and give the numbers to you straight. They are trustworthy and honest about every car. This is our second 2014 vehicle we have bought from them in 8 weeks. Very happy with the entire experience. We shopped around and came back to Oakridge both times. From now on this is where we will go period. They make you feel part of the Nissan family when you are there. They will assist you get the price you want to pay and get you to your monthly payments. They always get you to the lowest interest rate and work with you until you are 100% happy. Our family and friends will always go back for future purchases.

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Employees dealt with

Sales Consultant: Christopher Schell Internet Salesman: Josh Jackson


Reason For Visit
Sales (New)

"i had a great buying experience with jon and josh"

they made everything nice and simple for me to buy my new nissan. it was not pressure and i was able to get my car paid off and was able to get my car payments under $400 a month. the managers were good too and worked with me since my credits were not great.

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josh and jon


Reason For Visit
Sales (Used)

"Frame Damanged Cars"

I had a very bad experience with Oak Ridge Nissan. They are liars and they will cheat you! I bought an Infiniti G36 and the vehicle history report they gave me said the car had never been in an accident and the title was clean. I had many problems out of this car and I went to another dealer to try and trade it. I was informed that this car had frame damage and they could only give me half price of what I actually paid for the car. I went to several other dealers in my area trying to trade the Infiniti, but they all told me the car had frame damage and they could only give me a fraction of what the car was worth. I was furious and I went back to Oak Ridge Nissan to try and solve this problem. They were no help. They denied selling me a car with frame damage and said all they could do was trade me into another car. I agreed to do this, so I traded the Infiniti for a Nissan Pathfinder. Again, I had the same trouble with the Pathfinder. I had many problems with it and tried to trade it. It also had frame damage. I would absolutely NOT recommend Oak Ridge Nissan. Late one night I was in Oak Ridge and was passing by the Nissan place. I saw a truck there unloading many wrecked cars to the Nissan dealership. They are a dirty dealership and they are the worst car dealer I have ever been to! They do not care about their customers. They only care about stealing your money! Please do NOT go there! I have heard of other people in my area having the same problem with this dealer and have also purchased frame damaged cars.

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Entire Staff


Reason For Visit
Sales (New)

"Awesome experience at the dealership!"

We received exceptional service from R D Wilson, Jared, and the rest of the people we spoke with at the dealership. I will recommend them!

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R D Wilson and Jared


Reason For Visit
Sales (New)

"Wonderful service, ovrerly helpful. Rondel Wilson was the..."

Wonderful service, ovrerly helpful. Rondel Wilson was the best sales person i have ever delt with. We made it clear that we were from out of town and just wanted some information right from the start. Even knowing he would not make a dime from us he spent over an hour answering our questions and showing us around. If we did not actually live 5 hours away i would purchase with him for sure.

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Employees dealt with

Rondel Wilson


Reason For Visit
Sales (Used)

"Best car buying experience at a car lot that I've..."

Best car buying experience at a car lot that I've ever had! Normally despise car dealers just because of their pushy schemes and they never give acceptable amount for trade in. The guys at Oak Ridge Nissan went out of their way to make us feel welcome. They gave my kids balloons and even fed them ChickfilA! Highly recommend them if your in the market to buy new or used!

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Employees dealt with

Jon, Josh, Terrell


Reason For Visit
Sales (New)

"This is the third car I have ;purchased from Scott. ..."

This is the third car I have ;purchased from Scott. Followed him from another dealership. Quick, easy and excellent help. Explains things in terms I can understand. I am treated with so much respect. I made the mistake of of talking with another well known dealership prior to coming back to nissan. They treated me, an older single woman like I didn't know or understand anything. Not here!

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Employees dealt with

Josh, Jersy and Scott


Reason For Visit
Sales (New)

"Josh Jackson provided a fair price for a new car, and..."

Josh Jackson provided a fair price for a new car, and kept his promises regarding out-the-door pricing. We had visited other dealerships in the area, and were prepared to buy from them...but they both changed the price at the last minute. Josh Jackson and Oak Ridge Nissan were truthful, never changed their price with strange add-ons, and even made sure our vehicle had the necessary add on (leather) that we needed. Josh was excellent to work with, and Oak Ridge Nissan provided great, prompt customer service. We will definitely consider buying another Nissan from them in the future.

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Employees dealt with

Josh Jackson


Reason For Visit
Sales (New)

"Shady. Adding on hidden fees. Internet prices are not..."

Shady. Adding on hidden fees. Internet prices are not real or honored. They didn't want to give us a breakdown of loan amounts and that's because they were adding in money they didn't want us to know about!

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Can't remember!


Reason For Visit
Sales (New)

"I needed to by a car so I went in and the sales guy sold..."

I needed to by a car so I went in and the sales guy sold me a car 7/25/13. he told me that if I signed this paper and the bank came through that I was agreeing to by the car. I signed the paper and then started waiting. after I had waited for about 45 minutes I needed to get a few things done for the evening and asked if I could go get the things done and if the bank came through come back and pick up the car in the next few days. they said sure. I went home and on the way home I received the call that the bank had approved. I set a time on Sat 7/27/13. morning to come in and sign the papers and get the car. I wound up being able to come in on Friday afternoon 7/26/13. I called ahead at about 2:30 pm. the salesman that I had spoken with said that it would be fine if I came by. When I had traveled the 45 minutes to sign the papers and by my car. I got there and the agent I had spoke with told me that the car I had agreed to buy the night before had been sold but that there was a very nice substitute that I would still qualify for. I then went ahead and looked at the car and test drove it. but when I got back inside the price was a lot higher the deal I had worked out the day before was 250/month and no payments till 2014 as well as no money down. the price of the car that was now available was 315 + 500 down and only 90 days till the first payment. The whole thing was fishy then when they took my debit card to show I was serious in my offer that since they sold the car out from under me and then did not tell me and I had driven all that way the least they could do is to find a car that they could sell for the same price. so they sold the car I agreed to buy, didn't tell me about it, and also they tried to up sell me on bad service. If you are thinking of buying a car then I am telling you DON'T GO TO OAK RIDGE NISSAN!!!!!!!!!!!

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pete the greek
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