Oakbrook Toyota In Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
2,135 Reviews of Oakbrook Toyota In Westmont
Awesome people and very kind! I hope to remain a valued customer! Oakbrook Toyota is the only dealership my family and myself use. I hope to remain a valued customer! Oakbrook Toyota is the only dealership my family and myself use. More
Sold me a vehicle they new had pre-existing issues. No transparency what so ever. Check-engine light came the next day, a day after the purchase they told me, “you should’ve bought a warranty.” No, you No transparency what so ever. Check-engine light came the next day, a day after the purchase they told me, “you should’ve bought a warranty.” No, you should’ve been honest. Sent me to different departments, got nothing after leaving Voicemails. More
I would never again recommend buying a car from this dealership. The Salesperson, Donroy, was friendly and helpful. The dealership provided a solid deal on the price of the car. However, when I finan dealership. The Salesperson, Donroy, was friendly and helpful. The dealership provided a solid deal on the price of the car. However, when I financed the deal, working with Eddie Acosta the business office, he added gap insurance without even consulting me. Then he put two additional points on top of my loan rate, raising it from 5.5 to 7.5%. Within a few days after purchasing, the car would not start in the cold weather. I called the dealership right away, and explained the trouble, but never received a call back. So I called again, and was assured they would check on the issue and return my call, but I they never called back - never stood behind their sale. More
Provided continues follow up and updates pre and post service,Thank you Mario,Vic and Diego for accomodating,updating and keeping the vehicles in excellent condition Happy New Year! service,Thank you Mario,Vic and Diego for accomodating,updating and keeping the vehicles in excellent condition Happy New Year! More
Mark checked me in and he was wonderful. I was upset because I had a 1:30 appointment, all I needed was rotate tires, check fluids, breaks etc. , but I waited for over 2 hours. I would expec I was upset because I had a 1:30 appointment, all I needed was rotate tires, check fluids, breaks etc. , but I waited for over 2 hours. I would expect that without an appointment, but not with an appointment. More