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Oakbrook Toyota In Westmont

Westmont, IL

4.5
2,135 Reviews

550 East Ogden Ave

Westmont, IL

60559

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2,135 Reviews of Oakbrook Toyota In Westmont

November 11, 2022

They were professional and my work was fine in a timely manner. The coast was explained to me and there was no pressure to add additional work. More

by MLBURGE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Oakbrook Toyota In Westmont.

November 11, 2022

They are very helpful,they make everything very simple, they are professional they gives the best deals More

by ABDULREHMANWALI563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Lorena Lieser
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for choosing Oakbrook Toyota In Westmont! Congrats on your new purchase. Please let us know if we can be of any more assistance. We're always happy to help.

November 11, 2022

Service was great in terms of communication and how friendly the staff is, it did take a long time for an oil change. More

by JANAMANSOORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

November 10, 2022

In for a routine mileage check and oil change - trouble free. Added a recall notice and the problem was handled thoroughly. The extended time in the customer lounge was comfortable. More

by MARGE.FRANZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Nov 11, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review, Marge. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2022

I was sold a car without the operating information. We got home and the doors were locked. Our sales rep was NOT responsive…and the sales manager who was negotiating the deal was extremely rude. Wou More

by LCULBERSON5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donroy Quilop, Mauricio Hernandez
Nov 11, 2022 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 08, 2022

Service was great but your price of the wheel alignment is a little higher than the other non Toyota service centers. However your standard of quality may be higher than the rest. More

by redsoem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer, Mario Galang
Nov 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 08, 2022

Zeroed into the problem right away. Was advised what was needed for my car maintenance. Polite and friendly staff. Will not go to any other dealer for service work even though I live on More

by SMBICEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Nov 09, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as a valued customer for many years to come!

November 08, 2022

Alap was very helpful with the service. Just like every time I take my car in for service More

by JBORYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Brian Gedrimas, Leonid Sayenko, Mario Galang, Alap Thaker
Nov 09, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alap and our team here at Oakbrook Toyota In Westmont.

November 05, 2022

It was a great experience. In this case, the service could be done quickly so I did not need a ride home. I waited in the service area. I think I was there about an hour and t More

by SHEFFIELDROBIN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
Nov 06, 2022 -

Oakbrook Toyota In Westmont responded

Robin, Thanks for sharing about your service experience with Oakbrook Toyota In Westmont. Alap and our team appreciate your business and hope to see you again soon!

November 05, 2022

Always a pleasure dealing with Leonid - he always keeps me informed as time goes on. More

by jmcclory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Nov 06, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as a valued customer for many years to come!

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