Ocean Mazda West Kendall

JP was very thoughtful and explained the process thoroughly. The dealership was clean and welcoming! thoroughly. The dealership was clean and welcoming! More

Lenny Medina was wonderful . She was not pushy like some people can be . She took her time to show us the car and explain everything . She was very professional and courteous . She was not pushy like some people can be . She took her time to show us the car and explain everything . She was very professional and courteous . It was a pleasure working with her . We will definitely return as customers in the future . Mr Ahmed was great too and very professional . More

Ocean Mazda West Kendall is a great dealership. They have professional and courteous sales people, managers as well as the finance personnel. JP/Juan was my salesperson. He was very knowledgeable a They have professional and courteous sales people, managers as well as the finance personnel. JP/Juan was my salesperson. He was very knowledgeable and guided me along the deal!! I am very happy with my Mazda!! Gracias JP and Ocean Mazda West Kendall. Sincerely, Patricia Acosta More

He was very knowledgeable and help me get a car very fast . I'm happy and grateful for the service he provide mes . I'm happy and grateful for the service he provide mes More

Le voy a decir guau qué variedad que excelente servicio me siento dueño de un Mercedes que increíble realmente es el mejor servicio del mundo el video en 4K, realmente a todos los vendedores especialmente me siento dueño de un Mercedes que increíble realmente es el mejor servicio del mundo el video en 4K, realmente a todos los vendedores especialmente a uno que se llama Juan Pablo , pero le dicen JP, realmente creo que es uno de los mejores vendedores que tiene Mazda deberían de aumentarle el salario, realmente él me ayudó a comprar mi carro y me siento muy satisfecho con mi compra, y hasta me regalaron un Car Wash de cortesía realmente me siento muy apreciado por la compañía compañía y me siento uno de ellos More

No offered discount on an over-priced vehicle should have been my first clue of the type of overall poor experience I would have with Ocean Mazda West Kendall. I know better but I let emotion get the best o been my first clue of the type of overall poor experience I would have with Ocean Mazda West Kendall. I know better but I let emotion get the best of me on price vs. the urgent need I had for a new vehicle. I have purchased cars from out of state dealers before, with extreme satisfaction in the entire process including , buying, financing, shipping, registering, and follow-up. This was a completely different experience, a horrible experience that left me not confident in any of the steps still to come! Once Mateo, my salesperson had this sale under his belt, he was gone. Service after that point was non-existent. I had to manage all the follow-up on my own making certain paperwork was still moving to get the car financed, shipped, and registered. One text to Mateo stating the car was STIll not registered after 30 days, and he disappeared! I was forced to work with the brokering Title Company Ocean Mazda hired to manage this for me, no one else was working on my behalf. I finalized purchasing the car on 1/11/24, it is 2/20/24 and I STILL DO NOT HAVE THE CAR REGISTERED. Short of all of it, DON'T BUY FROM OCEAN MAZDA WEST, ESPECIALLY WITH MATEO. . More

Very good service and he has what almost no one has, it's call Patience. He knows how to listen customer needs no only in selling a vehicle but also listening what we really wanted. We bought 1 new 2024 CX call Patience. He knows how to listen customer needs no only in selling a vehicle but also listening what we really wanted. We bought 1 new 2024 CX 5 and 2 days after we bought 1 new 2024 CX 30 for my daughter and both vehicles we bought them from him. Great job Mr. Luna, you made the difference between Ocean Mazda West kendall and Ocean Mazda in Doral. More

Want good service go elsewhere. Horrible customer service. Once car is purchased service is nonexistent. Horrible customer service. Once car is purchased service is nonexistent. More

Luis and Ahmed made our visit and purchase experience great! Buying a car can be stressful, but Luis was a professional and made the process painless. We really appreciate the overall experience at Ocea great! Buying a car can be stressful, but Luis was a professional and made the process painless. We really appreciate the overall experience at Ocean Mazda West Kendall, from the overall cleanliness and appearance of the showroom to everyone who helped in our buying process. Thanks! More