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Ocean Mazda West Kendall

Miami, FL

4.5
30 Reviews
Ocean Mazda West Kendall, a division of Ocean Automotive Group, is South Florida’s newest Mazda franchise dealership. Ocean Automotive group is a state-of-the-art dealer group consisting of two Mazda franchises located in Doral and West Kendall, as well as a boutique luxury dealership also with two locations in Doral and Miami (right outside of Coral Gables). We are a family-owned business with over 30 years of automotive history, but we are innovating continuously – leading the way you do business with your local dealer.
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14000 Southwest 137th Avenue

Miami, FL

33186

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Showing 30 reviews

May 15, 2025

He Is the best seller I ever met. Directly and so kind. He was very patient with me More

by pablo.aramburo.rangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Ocean Mazda West Kendall responded

Hi, Pablo. It's wonderful to hear you had such a positive experience with Eduardo at Ocean Mazda West Kendall. We really appreciate you taking the time to share your kind words about his directness and patience; it means a lot to us. Enjoy your new Mazda and drive safe.

May 15, 2025

Eduardo was very knowledgeable in the sales process and took care of me with kindness and care. He then continue to contact me to find Out about the car and its overall performance. Glad I found him as my More

by ninoc666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Ocean Mazda West Kendall responded

It's wonderful to hear about your positive experience, Nino. We're so glad Eduardo's expertise and considerate approach made your car buying process smooth. It's fantastic knowing he followed up to ensure you're happy with your Mazda. We really appreciate you taking the time to share your feedback. Drive safe and we're always here whenever you need us.

May 15, 2025

Eduardo Alvarez, Transmite confianza y seguridad, como cliente, me sentí respaldado al hacer el trato. More

by franciscolinares.03307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zevastyan Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Ocean Mazda West Kendall responded

Buenos días, Francisco. Nos alegra saber que Eduardo Álvarez te transmitió tanta confianza y seguridad, y te hizo sentir apoyado al cerrar tu compra en Ocean Mazda West Kendall. Agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios y calificarnos con 5 estrellas como concesionario Mazda local. Siempre estamos disponibles cuando nos necesitas, Francisco. Conduce con cuidado.

May 15, 2025

This young man is a gem 💎 We're very pleased with his sales management. Thank you Eduardo! My family and I are grateful, we will definitely return to Ocean Mazda. 👍 More

by Ernesto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Ocean Mazda West Kendall responded

Good morning, Ernesto. It's wonderful to hear you think Eduardo is a gem and that you're so pleased with his sales management at Ocean Mazda West Kendall. We're also glad to know that you and your family are grateful and will definitely return to see us. We appreciate you taking the time to leave us your feedback and rate us a 5-star local Mazda dealership. We look forward to welcoming you and your family back whenever you need us, Ernesto. Drive safe.

May 12, 2025

Excelente vendedor. Explica y comunica de manera educativa sin exigir ni presionar. Logra que el vendedor se interese por el producto. More

by MLBang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Rivery
May 12, 2025 -

Ocean Mazda West Kendall responded

Buenas tardes. Nos alegra saber que tuvo una experiencia positiva con nuestro vendedor en Ocean Mazda West Kendall. Nos alegra que haya apreciado su enfoque informativo y sin presiones, y que le haya interesado un Mazda. Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios y calificarnos con 5 estrellas como concesionario Mazda local. Siempre estamos disponibles cuando nos necesite. Conduzca con cuidado.

March 15, 2025

Such an awful experience dealing with this dealer. Nearly a month ago put a refundable $1000 deposit on a car I decided not to purchase. Non stop "will get it paid can let you know," but no actual r More

by shawncas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Ocean Mazda West Kendall responded

Hello, Shawn. Thanks for your review and for bringing this to our attention. I am sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Ossie Ferrufino Oferrufino@oceanautomotivegroup.com

March 10, 2025

Lenny was helpful, attentive, and dedicated to a a smooth and memorable customer experience. She thoughtfully sought out the best deal for my purchase and went out of her way to ensure not only that I got th More

by Mtava002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Ocean Mazda West Kendall responded

Good afternoon. It's wonderful to hear about your exceptional experience with Lenny at Ocean Mazda West Kendall. We're pleased she provided helpful, attentive, and dedicated service. Thanks for recognizing her and informing people about her commitment to finding the best deal and making the process seamless. Drive safe, and we're always here whenever you need us.

November 01, 2024

Very professional and knowledgeable o would recommend Malena for your car buying experience anytime and everytime More

by otniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malena Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ocean Mazda West Kendall responded

Thank you, Otniel. We’re glad to hear Malena made your car-buying experience a great one. We’re proud to have such knowledgeable and professional team members, and it’s wonderful to know Malena left such a positive impression. We appreciate your recommendation and look forward to being here whenever you need us.

October 29, 2024

A good experience with David and Finance Manager Gilbert. I would recommend this dealership to friends and family. More

by delilane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Oct 29, 2024 -

Ocean Mazda West Kendall responded

Thank you, Delilane. We’re pleased you had a good experience with David and Gilbert. It means a lot that you'd recommend our dealership to friends and family. It was nice of you to rate us a five-star Mazda dealership. We're here to make every visit as smooth and enjoyable as possible, and we're always here whenever you need us.

October 17, 2024

I am writing to express my sincere appreciation for the excellent service I received from Juan Navarro, a member of your sales team. As a customer who has been part of the Mazda family for over ten years, More

by Claudio Payret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ocean Mazda West Kendall responded

Good afternoon, Claudio. It’s wonderful to hear about your experience with Juan. We’re glad he made your visit with us memorable and that his dedication and professionalism stood out to you. Juan takes pride in providing a seamless and personalized experience for all our customers, so it’s great to see that reflected in your comments. We appreciate your loyalty to the Mazda family and your kind words about Juan . We look forward to continuing to serve you at Ocean Mazda West Kendall for many years to come. Drive safe and we're always here whenever you need us.

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