Okeechobee Dodge Chrysler Jeep Ram
Okeechobee , FL
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Exceptional service and attention to detail A very good buying experience. Our sales person was very attentive and patient with hearing what we wanted in our new vehicle, Jeep unlimited. She m A very good buying experience. Our sales person was very attentive and patient with hearing what we wanted in our new vehicle, Jeep unlimited. She made sure all we wanted was included on the vehicle. We were 100% satisfied. More
What a great group of people there. Great group of people. Bought my new 3500 from them and did most of it on the phone from work. They had everything ready for me when I got there and w Great group of people. Bought my new 3500 from them and did most of it on the phone from work. They had everything ready for me when I got there and worked hard to get me the best deal. More
professional , mild mannered and polite, they care I dealt with Roxanna and she showed extremely caring and polite and understood what I was looking for in a auto , very honest and not high pressu I dealt with Roxanna and she showed extremely caring and polite and understood what I was looking for in a auto , very honest and not high pressure , made me feel comfortable the rest of the staff was on top of the process and it also was a nice and pleasant experience if you need a vehicle go see OKEECHOBEE DODGE CHRYSLER JEEP RAM you will be happy you did ! More
big change Roxanne was wonderful and continued to keep in mind my ill daughter and her comfort during all aspects of the sale and stayed in touch to ensure we we Roxanne was wonderful and continued to keep in mind my ill daughter and her comfort during all aspects of the sale and stayed in touch to ensure we were satisfied due to leaving for the hospital More
Great outcome for serious problem My 2012 Jeep Grand Cherokee showed an engine service light at 19,500 miles. Alex Mingorance at Okeechobee Jeep recognized the problem right away, and My 2012 Jeep Grand Cherokee showed an engine service light at 19,500 miles. Alex Mingorance at Okeechobee Jeep recognized the problem right away, and had it confirmed with a diagnostic test. Two days later, they had a faulty head replaced and I was on my way. Excellent experience! More
Exactly what I asked for Not only did Anthony put me into the perfect car, the terms were exactly what I asked for. It was an awesome experience and it was like I did with a Not only did Anthony put me into the perfect car, the terms were exactly what I asked for. It was an awesome experience and it was like I did with a friend I had known my whole life. Thank you so much for your help and great service!!! More
BEST CAR BUYING & SERVICE EXPERIENCE EVER I have purchased 14 cars and trucks in my life. I never had such as good experience as I have had with Okeechobee Dodge. Very friendly, very good pric I have purchased 14 cars and trucks in my life. I never had such as good experience as I have had with Okeechobee Dodge. Very friendly, very good price and after I bought my car, I got a flat tire. When I called them for help, they came immediately took the tire back to the shop, repaired it, and got me going again in no time. They refused to charged me, and refused a tip. I'll buy all future trucks from this Dealership. They are trully a 5 STARS Dealer. More
We stopped in on a Monday afternoon to see if we needed an appointment for service and to order a driver seat cover to replace a defective seat cover (these things are $700) which we had been told by anoth an appointment for service and to order a driver seat cover to replace a defective seat cover (these things are $700) which we had been told by another Jeep service department in another town, that we needed this done while under warranty. No one was visible or available so we left. We stopped by again. This time, the assistant manager was available and suggested we come back in the morning at 8a. He then warned us that no one moves very fast in service as they are all 'a bunch of old guys'. He was effectively putting down his whole department. We dont' mind slow work as long it is done right. But this unprofessionalism bothered us. We decided to come here because it is closest to us. We arrived by 8a. on a Tuesday. We told the service manager that we have an auto-care service plan (good till 36,000 miles). Our car was not taken into the service area immediately, it sat there for some time. While we waited, the assistant service manager came to us and told us that 'his' upholstry guy said that ''I don't know what jerk offs have been telling you that you need a seat cover, there is nothing wrong with the one you have, those idiots just didn't know how to properly place the clips." So he is fixing it right now. Well, that is good news that will save us time, but again, we did not care for the negative comments made towards a dealership that gave us great customer care and service. We would have had that dealership do the seat work if we were going to be in that town long enough (needed 2 months for the part). So, anyway we sat a while longer, and then here he comes again. He told us that the seat cover could not be clipped in as it was defective and needed to have a new one made for it and that the upholstery guy was wrong, we would have to order one and have one made after all. So the 'idiots' at the other dealership was right! So so unprofessional!! Then we waited and waited and waited. Two hours later we walk around the corner of the building and see our car sitting there. No one had come to tell us it was ready for pick up. How long would we have sat in the waiting room? Even tho we had an auto-care plan, our oil was changed, but our tires were not rotated, along with anything else that was to be checked under the auto-care plan. The only thing on the paper was the oil change. To top it off, they wanted us to pay for the oil change! UNFRIGINBELIEVABLE We wil never ever go to this dealership/service center again for anything! They need to hire new service managers who can make things move and happen along with good customer relations. Compared to other service centers we have been to over the years, this one ranks the lowest. More
Great Dealer... nice comfortable atmosphere. Penny Bauer was a great sales person. She helped me through the whole process. Pricing was great, even with my less than adequate credit score. was a great sales person. She helped me through the whole process. Pricing was great, even with my less than adequate credit score. More