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Opelika Ford Chrysler Dodge Jeep Ram
Opelika, AL
198 Reviews
At Opelika Ford Chrysler Dodge Jeep Ram, we're dedicated to serving our friends and neighbors in the Opelika area by offering an extensive selection of affordable used cars and exciting new Ford, Chrysler, Dodge, Jeep, and Ram models. We take pride in providing top-notch service and support, ensuring a hassle-free shopping experience with quick and easy access to financing. Whether you're in Opelika or coming from Phenix City, Auburn, Salem, Dadeville, Fort Benning, or Columbus, one thing is clear: Opelika Ford Chrysler Dodge Jeep Ram is your go-to destination for finding a quality vehicle—whether it's a dependable used car or a bold new ride from your favorite brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 198 reviews
February 09, 2026
After looking at several vehicles one after the other had issues, but Spenser was great he worked through what seemed like a lost cause until I found the vehicle right for me. He checked things I hadn’t thou issues, but Spenser was great he worked through what seemed like a lost cause until I found the vehicle right for me. He checked things I hadn’t thought of and even when I had to return near closing time he was patient. Im a difficult customer and he just worked with me until I got a deal I could was ok with. The dealership could have provided a better experience, there are lots of associates just walking around and staring they aren’t friendly and it’s almost like your an inconvenience. Spenser great! Dealership pretty much what you’d expect. More
by clayhutchinson
January 28, 2026
Purchased the truck from another state, so a lot of communication over the phone and email. Everyone who helped within the process of the purchase was great to talk to and quick responses. The whole pu communication over the phone and email. Everyone who helped within the process of the purchase was great to talk to and quick responses. The whole purchase process was very easy going and simple. More
by Cardenazdalton
Employees Worked With
January 28, 2026
Amazing customer service and an amazing salesman. I wish every dealer had Spencer! 😊 He did such a fantastic job helping me find the right vehicle. Overall very happy with my experience. I recommend I wish every dealer had Spencer! 😊 He did such a fantastic job helping me find the right vehicle. Overall very happy with my experience. I recommend everyone go ask for Spencer! More
by LeoAniol
Employees Worked With
December 28, 2025
Saylor Traffanstedt was the best salesperson I have ever dealt we with. My wife and I enjoyed our conversations with her. She was very friendly, thorough, and professional. She made the dreaded car buyin dealt we with. My wife and I enjoyed our conversations with her. She was very friendly, thorough, and professional. She made the dreaded car buying experience a good one!! More
by millsap848
Employees Worked With
Saylor Traffanstedt
November 03, 2025
BRIAN, my salesman went above and beyond to help us into a vehicle. We will never shop anywhere else. a vehicle. We will never shop anywhere else. More
by Rjoyce1011
Employees Worked With
August 22, 2025
Purchased a new 2024 Jeep Wrangler a year ago. The hardtop has a crack in it. There is no further damage that would indicate a point of impact. I was advised to start a warranty call with Jeep whi The hardtop has a crack in it. There is no further damage that would indicate a point of impact. I was advised to start a warranty call with Jeep which was fruitless. They directed me back to the dealership. I was instructed to have my jeep there to be assessed and that Opelika Jeep would act on my behalf in order to right this. The opelika technician and service manager communicated that they saw no damage to my vehicle and that it appeared to be a factory issue missed in quality control or a stress fracture. They said they had sent all documentation to jeep. My jeep sat at the dealership for a week with no follow up other than me calling every day for an update. I went and picked it up and continued to call. After two weeks, the service manager called me and said that the warranty team said that the damage was due to an outside force. Which may or may not be the case as I have emailed the service manager three times asking for the pictures and documentation he submitted on my behalf with no response. He did pass me off to a lady with the warranty department, and I cannot get a return email from her either. It's terribly disappointing to have a car you love have no backing from the manufacturer and a "hometown" dealership with no regard or care for those in the community whom they serve. I was given the invoice price of almost 5,000 for a new top (which I understand is nothing for a company like jeep or a dealership this large, but that's not the case for most people), with an assured word that the dealership submitted it as a jeep issue as the jeep no other damage (which an outside impact would've caused), cannot get in touch with anyone with the warranty department at jeep nor any follow up or help from the opelika service manager. This whole process has gone on over a month now. More
by nk
Employees Worked With
Robert
August 10, 2025
The website helped me determine the car I wanted and made scheduling a test drive SUPER easy!!! Although I didn’t get a free TV I still highly recommend Opelika Ford, and working with Saylor. scheduling a test drive SUPER easy!!! Although I didn’t get a free TV I still highly recommend Opelika Ford, and working with Saylor. More
by abby_s98
Employees Worked With
Saylor Traffanstedt
August 04, 2025
Very responsive. They kept to their word and did everything that they said they would do. Will definitely buy from them again. They kept to their word and did everything that they said they would do. Will definitely buy from them again. More
by derek21_1978
Employees Worked With
Tim Kitchens
July 31, 2025
My husband and I want to thank Brian on his patience AND perseverance while we decided on what vehicle would be a good fit for me and our family! He never seemed to eager to just make a sale and took into c perseverance while we decided on what vehicle would be a good fit for me and our family! He never seemed to eager to just make a sale and took into consideration my concerns, my wants, and my finances!! We appreciate everything Brian did and do not want it to go unnoticed or unappreciated!! More
by jsrp0630
Employees Worked With
July 30, 2025
This place sent us "moneyopoly", a match three lottery style promotional that promised us $5,000 cash on a win, which we did. This was a blatant lie thinly veiled by legalese fine print. This place is com style promotional that promised us $5,000 cash on a win, which we did. This was a blatant lie thinly veiled by legalese fine print. This place is completely dishonest with its marketing schemes. $5000 would have changed our lives but you jerked us around to pitch us your cruddy cars. And then you had the nerve to tell us we should have read the fine print- we did! They knew what they were doing, disgusting filthy scammers. More
by lylyblueberrypie
