I'm not one to write negative reviews, but my latest experiences with this dealership have prompted me to do so. I am going on my fourth lease with Acura. My first two MDX's were leased through Open Road of East Brunswick. Unfortunately, the sales person I always worked with is no longer there, and I have not been able to find anyone worth dealing with since. This dealership is conveniently located for me, so I have tried multiple times to close a deal with them the past two leases. Every time I left feeling like they wasted a lot my time! They were unfriendly, intimidating, and laughed at me when I tried to negotiate. They told me they could beat any price, but did not even come close to the offer I was given at another dealership. They continued to promise me that the offer I was given would fall through at signing, because it wasn't possible. Then they were pressuring me to sign with them that day, and we're very rude once I decided to walk. I am so happy I did! Not only did the dealership I am with now honor the offer given over the phone, but they also showed me how easy and painless shopping for a car can be. Open Road of East Brunswick clearly does not want me as loyal customer!
I Recommend This Dealer:
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