Open Road BMW

My Sales man Mr. Rory Delouise was the best. Personable, friendly, and vey good and knew the car . I bought a new 2013 xs. this is the 4th BMW I am buying from this dealership. I go back again. Regards, friendly, and vey good and knew the car . I bought a new 2013 xs. this is the 4th BMW I am buying from this dealership. I go back again. Regards, Jila Breeze More

The minute we walked into the dealership we received excellent customer service. From the receptionist, to the salesperson and manager, we were treated extremely well! Professionalism, knowledge and con excellent customer service. From the receptionist, to the salesperson and manager, we were treated extremely well! Professionalism, knowledge and confidence in the BMW brand was evident. We are certainly pleased with our new vehicle...one that has been on my wish list for years!!!! More

I recently bought my 1st BMW from them. It was such an amazing experience. They suggest you what is good for you especially Hamada who helped us in our first buy. Got the car detailed for us as a surprise amazing experience. They suggest you what is good for you especially Hamada who helped us in our first buy. Got the car detailed for us as a surprise the day we went to pick our car. I will definitely go back there for my second buy. More

My husband and I purchased our first BMW on June 16th. Our experience with Mr. Elmasry was professional, kind and patient. We will continue to shop at the Edison, BMW dealership due to our wonderful expe Our experience with Mr. Elmasry was professional, kind and patient. We will continue to shop at the Edison, BMW dealership due to our wonderful experience. Sincerely, Kim Pollard More

Had items stolen from my car that they won't refund because they claim it was my fault for leaving a cell phone clip and bottle of cologne in my car. They charged my credit card for repair work without because they claim it was my fault for leaving a cell phone clip and bottle of cologne in my car. They charged my credit card for repair work without verifying with me or giving me a chance to have the person who cause the damage repair it. The service manager as well the manager of the dealership haven't returned my calls for 3 weeks regarding any of these and after complaining to BMW north America, they informed me that they have no control over the dealerships and that I'm basically beat. Overall disgusting facility and atrocious customer service. Will probably never get another beamer because of them. More

Just bought my first BMW from the Certified Pre-owned Open Road BMW dealership. Igal did a great job at helping me find the right BMW. It was a pleasure to work with the whole staff, and I will be return Open Road BMW dealership. Igal did a great job at helping me find the right BMW. It was a pleasure to work with the whole staff, and I will be returning to see Igal for my next car. More

I have been a loyal customer of Open Road BMW since 1987. The work NO is not in their vocabulary. You are always greeted with a smile. The service is the best and no other dealership can beat their new The work NO is not in their vocabulary. You are always greeted with a smile. The service is the best and no other dealership can beat their new car prices. I highly reccommend this dealership. More

Great Experience, We bought our X5 from here, David Rojas did a great job in finding us the right choice and more over getting a good trade in for our Lexus RX 350. Finance Manager Kristin also did a great j did a great job in finding us the right choice and more over getting a good trade in for our Lexus RX 350. Finance Manager Kristin also did a great job explaining all the possible finance options. Delivery went really smooth. It was remarkable how organized they are. Will definitely get our next Bimmer also from here. Keep up the good work More

Johhny listed to what we were looking for in a car, and delivered a great car. Very happy with his patients and knowledge of the different vehicles. In the end, we spent more than initially anticipated, bu delivered a great car. Very happy with his patients and knowledge of the different vehicles. In the end, we spent more than initially anticipated, but we felt that we bought a great car for the price - good value! The dealership presented a nice, friendly atmosphere and we will certainly recommend. We went to other dealerships prior, and were dissatisfied with salesperson and dealership. More

My Client Advisor Nitin, worked hard to come up with a deal I was comfortable with and was very patient when teaching me how all the systems work in the car. Even days after my purchase he helped me work deal I was comfortable with and was very patient when teaching me how all the systems work in the car. Even days after my purchase he helped me work through some of my issues and concerns and returned my emails/phone calls promptly. Before purchasing my car from Open Road I had read some negative feedback with how they treated females, but I had a very positive experience and will recommend this dealership to my friends. More