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Open Road Mazda

East Brunswick , NJ

3.9
126 Reviews

352 State Route 18

East Brunswick , NJ

08816

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126 Reviews of Open Road Mazda

February 04, 2026

Very good experience. 4th car from this Mazda location always amazing. Vojtek is my go to guy!!! More

by Asto8457
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vojtek, Paul Seetoo, WideWail Agency
Feb 05, 2026 -

Open Road Mazda responded

Thank you for leaving Votjek and Open Road Mazda of East Brunswick your positive feedback!

January 25, 2026

I hate buying cars, but Open Road, Bassam and manager Lexi made the experience, quick, clear and painless. I love my new Mazda cx30! Thank you Open Road More

by gira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bassam Youssef
Jan 26, 2026 -

Open Road Mazda responded

Congratulations on your new Mazda CX-30! It is a pleasure to see Bassam and Lexi made your experience smooth and enjoyable, and we will be sure to pass along your appreciation. We hope to see you again in the future at Open Road Mazda of East Brunswick.

January 21, 2026

Very pleased with my service. Waiting area clean and they offered snacks. Will do all my service there. More

by David jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Seetoo, WideWail Agency
Jan 21, 2026 -

Open Road Mazda responded

Thank you for sharing your feedback, David. It was our pleasure to assist you here at Open Road Mazda of East Brunswick, and we hope to see you again down the road!

January 01, 2026

waited 3 hours for my oil change & was told i needed to pay when i have mazda gold plan. More

by brybry122698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Seetoo, WideWail Agency
Jan 03, 2026 -

Open Road Mazda responded

I'm sorry for any confusion or inconvenience that occurred during your visit. We appreciate you bringing this to our attention so we can improve our processes going forward. If you'd like further assistance at this time, please reach out directly. Best, Leo Angelicola - General Manager - 732-952-1705

December 28, 2025

Welcoming facility. Mark had the car in the 2 colors that I was interested in so I could make a decision. That made it easy. More

by ginnyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark R., Paul Seetoo, WideWail Agency
Dec 29, 2025 -

Open Road Mazda responded

Ginny, we're so glad to know Mark was helpful in your decision-making process at Open Road Mazda of East Brunswick. Thank you for choosing us and sharing your kind words!

December 26, 2025

I had ti return my Mazda cx90 and they were absolutely helpful with the processing paperwork.It was done guickly. I highly recommend them . More

by Marcello06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Seetoo, WideWail Agency
Dec 29, 2025 -

Open Road Mazda responded

We are so pleased that our team made your transaction efficient and smooth at Open Road Mazda of East Brunswick. Thank you for your business and support, we greatly appreciate it!

December 06, 2025

What a Great experience! Great price. Very nice comfortable atmosphere. My salesman Mike Rossman made everything simple and pleasurable in my car buying experience. Even the More

by DJDJALVAREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rossman and Kerry
Dec 08, 2025 -

Open Road Mazda responded

This review made our day! Thank you for sharing your fantastic experience with the Open Road Mazda of East Brunswick team. We can't wait to pass along your appreciation to Mike, Kerry, Paulo, Tarik, Dillon, and Daniel, too. Congratulations on your new Mazda CX-90!

July 11, 2025

Stay away from this place xxxxxxxx artist Scam artist New management needed Better training needed More

by faradmontalvo1119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nabeel H.
April 30, 2024

"I am living in NJ, but I purchased my CX-5 yesterday from NY because I noticed that the dealership close to my home had low reviews. I decided to purchase it from NY, and for basic maintenance, I can do More

by fadycpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Seetoo
May 02, 2024 -

Open Road Mazda responded

Hello Fadycpa, I'm very sorry that you feel you had a one-star experience with my team. I took the opportunity to speak with the managers with whom you interacted to better understand your review. It is very out of character for any members of my team to dismiss such a simple request as connecting your phone to the MyMazda app. My understanding is that you arrived on a busy Saturday afternoon when each of my team members were already assisting other guests. When you approached the sales desk, Paul asked who your sales associate was so he could let them know that you were here. You became agitated relating, "I spoke with Mazda and they said you have to help me even if I didn't buy my car here". Paul stopped assisting another guest to ask what you needed help with. Learning that you had a service issue, he directed you to our service department. You returned to Paul a few minutes later, this time more agitated than before. Still with no one from the sales team available to help, your issue being service related and your unwillingness to wait until someone was free, he suggested that you contact your selling dealership to see if they could help you over the phone. My team works very hard every day to accommodate every reasonable request and to give each of our guests the time and attention that they deserve. Certainly, asking for help connecting your MyMazda app is a reasonable request, but I feel that asking us to do so at the expense of our other guest's experiences is not. - Paul Seetoo, General Manager

May 02, 2024 -

fadycpa responded

Incorrect information: it was not Saturday, and it was not a busy time. I arrived on Tuesday, April 30th, at 2:45, and the store was very quiet. I was not agitated as you described; I was surprised by Paul's attitude. In reality, once Paul heard I got the car from another dealer, he became agitated and told me, 'The other dealer who took your money should help you.

May 03, 2024 -

Open Road Mazda responded

Hello, I read your response and took a look at the security footage to try to learn more of your interaction with Paul. As we both said, it seemed like something was surprising and not quite right. Would you please contact me directly? I would very much like to resolve what appears to be a misunderstanding. As always, we want all of our guests to get the personalized time and attention they deserve. Paul Seetoo, General Manager (Paul.Seetoo@OpenRoad.com)

September 26, 2023

I purchased CX 5, the staff was very helpful and professional. Voytek the salesman was great and made the entire process of purchasing this car easy. More

by henrypas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Voytek Smigiel, Paul Seetoo
Oct 20, 2023 -

Open Road Mazda responded

Hello, We greatly appreciate your feedback about your purchase of the CX 5. It's wonderful to hear that the staff at our dealership was very helpful and professional. If you ever need anything in the future or have friends looking for a similar experience, please don't hesitate to reach out or refer them to us. Thank you for choosing us!

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