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Open Road Mazda

East Brunswick , NJ

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119 Reviews

352 State Route 18

East Brunswick , NJ

08816

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119 Reviews of Open Road Mazda

January 18, 2021

I inquired about a vehicle last evening (Sunday). This morning Raquel confirmed that the vehicle was available for me to come see and test drive. This was a used car. I told her I was very interested in t More

by Lmg2744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raquel Duran, Steve Tong
Jan 20, 2021 -

Open Road Mazda responded

Dear Lmg2744: I am sorry to hear about your experience with us. I regret that our process had broken down, which is to say, reserving a vehicle usually requires a fully refundable deposit or a clear understanding that the car could be sold prior to arrival. Sadly, neither had been explained to you and I apologize for that. I assure you however, the intent was not to purposely mislead you. I would love the opportunity to speak with you personally and try to make up for your lost time by finding another satisfactory vehicle for you with special pricing for your inconvenience. To that end, please call me at (732) 723-5541 or send me an email at leo.angelicola@openroad.com. Again I apologize for the substandard experience! Sincerely, Leo Angelicola General Manager Open Road Mazda of East Brunswick

January 16, 2021

I had a fantastic buying experience with Open Road Mazda. I had been looking for a CX-5 with the top level trim and they were very difficult to find. I had one deal fall through and another that was sold by More

by Shabeed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodrigo
October 16, 2020

I worked with a sales representative named Mark Rodrigo who was professional, honest, and highly accommodating on all levels. Of all, the cars I have bought over the years this was definitely by far the mo More

by DonnyMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodrigo
August 04, 2020

Terrible....no sales experience Sales people have no experience with the car, have no idea how to even work a deal. Guy gives me some crazy deal without even running my credit. A More

by vgoldsh13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales team
July 17, 2020

Open Road Mazda and Felix VanValen made purchasing my car a fun, pressure free and relaxed process. We loved working with this dealership and with Felix! We drove an hour from PA to buy our car there. More

by Durnergang
Recommend Dealer
Yes
Employees Worked With
Felix Van Valen
March 19, 2020

I had the best experience in purchasing a car from Open Road Mazda New Brunswick. Thanks again I am one happy camper. Everyone went over and beyond the call of duty. More

by lisafleming26
Recommend Dealer
Yes
Employees Worked With
John Mitrione and Amin Amin
February 25, 2020

I love my CX-5!! John Mitrione and Jim Pinney did a great job in assisting me in my new Mazda CX-5!!! They worked with me to get a deal that I was very comfortable and happy with. I get all my cars from John More

by Gina P.
Recommend Dealer
Yes
Employees Worked With
John Mitrione, Jim Pinney
February 25, 2020

What a positive experience! Recently, I visited Open Road Mazda with the hope of test driving a new midsize SUV, the CX-5. I initially saw the car featured in a TV ad during More

by KimWynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mitrione
February 25, 2020

I drove over an hour to purchase a Honda HRV. Once I related to the UC Manager Johnny at Open Road that I was on the hunt for a new car - he didn’t waste any time and he certainly didn't let me waste mi More

by LoLo
Recommend Dealer
Yes
Employees Worked With
Johnny Mitrione, Mike Rossman
February 16, 2020

Great experience and a great deal I leased my daughter a new CX5 and I worked with Mark and he was great from beginning to end and that is why I made my purchase there even though I ha More

by STanley.pasterczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodrigo
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