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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.6
1,182 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,182 reviews

January 25, 2024

My vehicle was dirty - in the past, when I’ve picked up my vehicle after previous service, my vehicle had been washed and was clean. More

by bennett611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jan 26, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're sorry to see that your vehicle wasn't returned in the clean condition you've come to expect from us. We appreciate this feedback and will use it as an opportunity for improvement. If there's anything else we can do or any other concerns, please don't hesitate to reach out to me directly. Thank you, Daniele Avedian - General Manager - (714) 733-2388

January 24, 2024

This was my best experience yet. Jose completely took care of and understood my situation. . More

by enjoyhpstyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jan 24, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We are glad to hear that Jose took care of everything and made you feel heard here. This is exactly the experience we strive to provide for our clients! Thank you for choosing Orange Coast Chrysler Dodge Jeep Ram Fiat.

January 23, 2024

100% recommended without reservation for service on your car. My far and away first choice for any service on our current Chrysler. Our primary service advisor is genuinely helpful, friendly, courteous, c More

by Terry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 23, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Terry, we're so glad to know that our team at Orange Coast Chrysler Dodge Jeep Ram Fiat has been able to provide you with top-notch service. We appreciate your trust in us and are grateful for the effort you make to visit us! Safe travels on all your journeys ahead!

January 23, 2024

It is convenient location for me. The service team has been very efficient and more than satisfactory. By the way the snacks in the waiting room are really good! More

by UZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Rutherford, Neil Sharkey, Jose Torres.
Jan 24, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're glad to know that our location is convenient for you and that the service team at Orange Coast Chrysler Dodge Jeep Ram Fiat has been efficient. We'll keep stocking up on those tasty snacks in the waiting room! Thanks for your review!

January 20, 2024

Had a great experience in the purchase of a 2023 Last Call Challenger Scat Pack Wide Body. Sales was professional and up front about everything. Would absolutely recommend to friends. More

by Srt8Cesar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max and Lauren
Jan 22, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to know you had a great experience purchasing your 2023 Last Call Challenger Scat Pack Wide Body from us at Orange Coast Chrysler Dodge Jeep Ram Fiat. Thanks for recommending us, we appreciate it!

January 18, 2024

I’ve always had a great experience at this dealership. I had a good experience with Dean and service, and with Max and sales as I’m considering trading in my gladiator.. If you are in Orange County, thi More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean and Max
Jan 18, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Van, we're glad to know you've had great experiences with Dean and Max at our dealership. We appreciate your trust in Orange Coast Chrysler Dodge Jeep Ram Fiat for all your vehicle needs!

January 05, 2024

Yes, was wonderful experience and Jose was fantastic very expensive very fast responsible and respective. Definitely I am going to recommend this experience. More

by Marici vasile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jan 07, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Marici, we're glad to know you had a wonderful experience with Jose at Orange Coast Chrysler Dodge Jeep Ram Fiat. Thanks for recommending us!

January 03, 2024

I took my truck in to the service department the day before Thanksgiving. The oil cooler cracked on it and leaked oil into my coolant. They wanted to charge me a little over 6000 dollars for the work wh More

by GREG NORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Anderson
Jan 03, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Greg, I'm really sorry to read about your experience with our service department. This is not the level of communication or quality we aim for and it's clear that we've fallen short in this instance. Your concerns are important to us and I'd like the opportunity to address them directly so we can work towards a resolution together. Please reach out at your earliest convenience - Thank you, Daniele Avedian - General Manager - (714) 733-2388

Jan 04, 2024 -

GREG NORMAN responded

Once again tried to get some kind of help from this place and still nothing. Tried to reach out the the GM Daniele Avedian and still no response. Just want to get my truck fixed correctly.

December 29, 2023

Dean was my service advisor. He was able to get me in and out for my oil change and completed a pending work order for my egr valve. He is my go to guy. I highly recommend him. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 02, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Alex, it's great to know that Dean was able to provide you with efficient and effective service at Orange Coast Chrysler Dodge Jeep Ram Fiat. We appreciate your recommendation!

December 26, 2023

Justin peters helped us with the service repair needed on our Dodge Durango . He was very helpful and professional More

by A.macs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin peters
Dec 26, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're glad to know that Justin was able to assist with your Dodge Durango's service repair at Orange Coast Chrysler Dodge Jeep Ram Fiat. Your feedback is appreciated and we look forward to serving you again in the future!