Read Reviews Orange Coast Chrysler Jeep Dodge

Orange Coast Chrysler Jeep Dodge

Orange Coast Chrysler Jeep Dodge

2929 Harbor Boulevard
Costa Mesa, California 92626


Sales: (877) 330-6387
Service: (714) 549-8023

Orange Coast Chrysler Jeep Dodge
Manufacturers: Chrysler, Dodge, Jeep, Ram

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  • Customer Service:

    4.4
  • Quality of Work:

    4.3
  • Friendliness:

    4.6
  • Overall Experience:

    4.4
  • Pricing:

    4.5

24-Month Rating

based on 39 reviews

4.5

4.5 out of 5

74 lifetime reviews

Orange Coast Chrysler Jeep Dodge

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    Employees have not yet been listed by this dealership.

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Certified: Orange Coast Chrysler Jeep Dodge

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Orange Coast Chrysler Jeep Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Orange Coast Chrysler Jeep Dodge

A Costa Mesa New & Used Chrysler, Jeep, and Dodge Dealership
Orange Coast Chrysler Jeep Dodge is proud to serve Costa Mesa with quality new and used vehicles. With models like the Ram 1500, Challenger, Grand Cherokee, Wrangler Unlimited and PT Cruiser, we have something for every taste and need. Come visit us at 2929 Harbor Blvd to see our vehicles and take one for a test drive.

If you're looking for a used car in Costa Mesa, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.

We are not just your Costa Mesa Chrysler, Jeep, and Dodge dealership, we also provide a full line of services dedicated to our California customers. From Chrysler, Jeep, and Dodge car repairs performed by expert mechanics, to OEM Chrysler, Jeep, and Dodge auto parts, to car loans, we are the smart choice for your automotive needs.

Come in and say hi! We're located at 2929 Harbor Blvd or you can call us at 714-549-8023.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Parts Store
Cable TV Shuttle Service
Express Service Television
Free Coffee Vending Machines

RCParis
3/13/2013 1:11:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rod Muller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Orange Coast Chrysler Jeep Dodge:

Fabulous. All options were clearly explained and delivery was completed in less than 24 hours from entering the showroom. Can't rate the level of service highly enough: the option "great" doesn't go far enough. Highly recommended.

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 3/15/2013 2:34:48 PM

Thank you so much for your glowing review. It means the world to us that you felt comfortable and well taken care of. We strive to provide the highest quality service, to all of our customers. If you have any questions, please don't hesitate to call us. Be sure to follow us on Facebook and Twitter for tips and deals.

Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

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catslat
2/6/2013 7:43:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyler Wood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Orange Coast Chrysler Jeep Dodge:

Great overall experience!! Tyler, in the internet sales dept. was very honest and helpful. I would definitely recommend this dealer to any one of my friends or family. They had a great selection of vehicles on their lot, so you don't have to wait for your car to come in.

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 2/7/2013 6:46:49 PM

Congratulations on your new vehicle! We aim to provide all our customers with a smooth and stress-free car buying experience. We are pleased you were able to experience our great internet sales team while purchasing your new car. Please contact us if you have any future needs and follow us on Facebook and Twitter for tips and deals.
Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

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Kewebb71
1/13/2013 1:12:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
matt
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Orange Coast Chrysler Jeep Dodge:

Great experience. Everyone was very friendly. we visited many dealers and looked at many cars but the people here by far were the best to work with.

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 1/14/2013 4:03:22 PM

Thank you for taking your time to send us this review. We are thrilled to hear you are happy to hear that we won your business. We are committed to taking care of our customers in addition to making the car buying process simple and affordable. We look forward to seeing you again soon and please contact us if you have any future needs. Follow us on Facebook and Twitter for tips and deals.
Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

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OneIconSports
12/22/2012 9:42:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred
Paul
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Orange Coast Chrysler Jeep Dodge:

Simply a breath of fresh air - when it comes to buying a new car. I bought a new Dodge Dart Limited here (first baby as a result of the Fiat/Chrysler Group marriage) - and I can honestly say that it was one of the least painful buying experiences I've ever seen. Specifically looking for the Dart, I came to Dodge in Capo after reading a lot of these reviews, actually. And they were spot on. Negotiating a fair price wasn't the hours long process that it usually is...they are pretty much honest and straight forward with things. They don't want to waste time, and they don't want to waste your time. That's very, very rare when purchasing a vehicle.

The car tech/spec guy (a salesman doesn't accompany you on your test drive) was honest and thorough about features - including what MPG you'd REALLY expect from the vehicles, which is always a little less than what's on the sticker, of course.

They really stress your satisfaction - apparent even when coming back for a second test drive. They literally handed my the keys and said: "Take it out for as long as you want, we want to make sure this is the right vehicle for you." And without any employee from the dealership at that (after it was apparent that I was a serious buyer, that is).

They introduce you to service people, answer every question they can about costs and little details - to the best of their ability.

When the car with my exact specifications (or close) wasn't in stock, they didn't try and sell me a car with the higher price tag - no pressure whatsoever. In fact, they even recommended ordering a custom car from the factory to save me a few thousand bucks while still getting the features I wanted.

Without getting into too many details: They searched for one that was close at other dealerships (to swap so they could fulfill my preferences), thought they found one, that fell through (not their fault), then found one with even more features than I needed and went out of their way to make the numbers work for my original parameters on payments.

They're honest about pricing, incentives for purchasing (and were straight forward about when incentives come through as they make sense for the Chrysler group), etc.

Super chill team of folks to work with, who, as a team, want to make you happy, while generally not screwing you over.

Of course, every business is there to make money - that's to be expected. As long as you know where you want to be in regards to payment, the push is DEFINITELY not even close to as painful and unbearable as a normal dealership - by far.


Fred and Paul were awesome to work with: they try to make things convenient and even will start processes over the phone to cut down on time wasted at the dealership.

Super chill group of folks and the best buying experience for a car I've had.

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 12/24/2012 3:58:12 PM

We thrilled to hear you are happy about your experience with us. We strive to take care of our customers, in addition to making the car buying process thorough and affordable. I am happy to hear your experience reflected that. Fred and Paul are valuable members of our team, and your recommendation is invaluable to us. Please contact us if you have any future needs and follow us on Facebook and Twitter for tips and deals.
Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

Twitter
john.labsan
12/17/2012 12:49:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric L. Moore
Wayne
Julie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Orange Coast Chrysler Jeep Dodge:

Travel a BIT and SAVE Time and Money!

As a Mercedes owner for many years I decided to look at the various models available, BMW, Rang Rover and Mercedes and I finally decided to purchase a 2013 SRT 8 Jeep. I met with several dealers in San Diego and unfortunately I spent the entire negotiating which was SUCH a WASTE of time. I decided to look outside of the box and use the internet which is how I found Orange Coast Chrysler Jeep and Dodge.

I did all the negotiations via the internet and found the right car. I spoke to Eric L. Moore who provided all the necessary information needed to make a LONG DRIVE WORTH WHILE. Don't be fooled with false promises by other dealerships, Call Eric and he will MAKE things HAPPEN for you.

Wayne was extremely helpful and Julie in Finance was AMAZING in making everything smooth and quick.

BUY your next car and Orange Coast, you won't be disappointed. By the way the 1 hour road trip to San Diego was AWESOME in my new SRT 8 Jeep.

Sincerely,

John F. Labsan
Proud Owner of a SRT Jeep

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 12/17/2012 4:30:23 PM

Congratulations, John! We are pleased you were able to experience our great team while purchasing your new car. Our team prides themselves on keeping pricing consistent online as well as at the dealership. Please contact us if you have any future needs and follow us on Facebook and Twitter for tips and deals. Enjoy your new SRT 8 Jeep!
Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

Twitter
ryanleehammond
12/15/2012 12:39:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daryl & Julie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Orange Coast Chrysler Jeep Dodge:

Do yourself a favor and go see DARYL and the rest of the team at Orange Coast. You'll be glad you did!!

I've been through several car buying experiences before, and this one was -- by far -- the easiest.

Purchased a 2013 Dodge Challenger from Daryl last week. He answered all of my questions about the car, and really made me feel comfortable during the whole process.

After purchasing the car, Daryl literally went through every feature of the car -- literally every feature. He really goes out of his way to ensure you are going to be comfortable in your new purchase, and how to maximize the fun you'll be having in your new car. Daryl also took the time to not only walk me over to the Service and Parts department, but to introduce me to the team over there as well. It felt good to know that when service needs arise, I'll already know who to turn to.

Daryl then turned me over to Julie in finance to process all of the paper work, and to go over protection options. She really was easy to work with, and will really ensure you get everything you need, at a fair price.

My advice to everyone would be to do your research as you can before you get there. Figure out how much you can spend, what car you want, etc... The more prepared you are, the easier the entire process will be. Most importantly, just relax and get down to Orange Coast and know that you are in good hands.

At the end of the day, Daryl, Julie in finance, and everyone else at Orange Coast Dodge does an outstanding job, and needs praise for their work. I would be hard pressed to recommend anyone else for your auto purchasing needs.

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 12/17/2012 12:38:31 PM

Thank you, Ryan, for taking the time to let us know about your positive experience. We are committed to making sure our customers are treated like a member of our own family. It sounds like Daryl did exactly that, and we are proud to have him on our team. Your recommendation is invaluable to us, and we look forward to seeing you again! Please contact us if you have any future needs and follow us on Facebook and Twitter for tips and deals. Congratulations on your new Challenger!
Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

Twitter
jennbrookens
11/5/2012 4:45:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hunter Jackson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Orange Coast Chrysler Jeep Dodge:

Hunter was by far the most amazing salesperson I have ever had the pleasure to work with. If you want no BS, just ask for him by name. I work 60 hour weeks and made a deal over the phone that was exactly as he said it would be when I got there to put ink on paper. It was WAY too easy to get our Rubicon(that Hunter drove 2 hours to get for us) at the price and terms we negotiated over the phone. We were waiting with machete's in hand to hack away at all the "but's" that were sure to greet us at the signing table, but there were none. seriously. none.

I buy a lot of toys. I have dealt with many car salesmen. This experience has so pleasant, I left there baffled.

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 11/6/2012 2:55:21 PM

Thank you for taking the time to write this great review. We pride ourselves on providing unmatched service and I am happy to hear your experience reflected that. Hunter is a valuable member of our team and will be thrilled to hear your praise. Please contact us if you have any future needs and follow us on Facebook and Twitter for tips and deals. Congratulations on your Rubicon!
Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

Twitter
cjv20
10/20/2012 9:24:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lisa Johnson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Orange Coast Chrysler Jeep Dodge:

Bought a 2012 Dodge Charger R/T Max from this dealer. Did all of the pricing through the internet and went in there to sign the papers. This was the easiest buying experience I've had in buying a car. They did not try to change the price when i got there. There price also blew everybody else away. I definitely would buy again.

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Response From: Orange Coast Chrysler Jeep Dodge
Added: 10/25/2012 2:13:29 PM

Thank you for your review. We thrilled to hear you are happy about your experience with us. We are committed to taking care of our customers in addition to making the car buying process simple and affordable. Our team prides themselves on keeping pricing consistent online as well as at the dealership. Enjoy your new Charger R/T Max and feel free to contact us for any future needs. Be sure to follow us on Facebook and Twitter.

Best,
Kenny Smirz | ksmirz@ocauto.com | (877) 330-6387

Twitter
Lboehm357
9/22/2012 4:58:04 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Craig
Eric Westfall
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Orange Coast Chrysler Jeep Dodge:

After a fourth visit to try to get our speaker fixed it was still not fixed. Called in the speak with Craig who was on vacation, spoke with Eric Westfall who attempted to push the problem off on Tuttle-Click Jeep. Lame customer service!!! Hard to believe it takes more than 4 attempts to get the job done right! Will never purchase from Orange Coast Jeep again!

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SpyGuy001
7/27/2012 7:16:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Roth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Orange Coast Chrysler Jeep Dodge:

I really enjoyed dealing with Steve Roth and John Hudson. Both were great and kept their words all down the line throughout the process.

But most importantly to me their price blew everyone else away!

I highly recommend price shopping them and doing business.

They were a pleasure to work with.

Would go there again and recommend my friends.

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