Orange Coast Chrysler Jeep Dodge

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Orange Coast Chrysler Jeep Dodge:
brought vehicle in for alignment. was told 89 dollars over the phone. Got to dealership, said it would be 120. 1 hour later Brian Koritzer in service calls to tell me my vehicle cannot be aligned. Brian said inner/outer tie rods were busted and needed a new wheel and tire, cost would be roughly 1450. I said not to do any work I would need a second opinion.

Got to dealership and i still had to pay the price of the alignment that was now listed as an "inspection fee" I pointed out the FREE inspection sign and it fell on deaf ears. Forced to pay the 120 and brought car to Firestone. Firestone aligned the vehicle and has been operating fine ever since. I have lifetime maintenance and alignment with Firestone for around 160 bucks, one time fee. They said there was NO damage to tie rods and wheels were scuffed, not destroyed.

Report filed with dodge, consumer affairs, and BBB. I have purchased 3 vehicles from dodge.. not anymore.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Orange Coast Chrysler Jeep Dodge:
HORRIFIC EXPERIENCE............THE VERY WORST TREATMENT I HAVE EVER KNOWN.......THEY LIE, THEY CHEAT, AND ALL WITH A BIG PHONY SMILE!!!!! STAY AWAY!!!! GO ANYWHERE ELSE TO BUY !!!! THEY WON'T BE AROUND MUCH LONGER!!!! THEY SWITCH YOU FROM ONE SLEEZE TO ANOTHER HOPING TO WEAR YOU OUT !!!! DIDN'T WORK ON ME..........

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Reason for Visit: Service

I recommend this dealer: No

My Review of Orange Coast Chrysler Jeep Dodge:
Orange Coast Dodge emanate GREED, DECEPTION and CONTEMPT. Orange Coast Dodge have failed to properly repair my Intrepid on multiple occasions. The car has actually been returned to me in worse condition then when I dropped it off. That doesn't stop them from trying to "up sell" or "share the cost" of fixing problems which they create.

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