"Smooth and Stress-Free!"
The whole team at Orange Coast Dodge Jeep Chrysler is wonderful! They make the car buying process easy and stress-free! I contacted Michael about a car I had seen online and upon getting there we worked with Scotty. He was such a great help in helping us find our dream car as well as making the process go very smoothly! Not only was he very knowledgeable but he was also very friendly and made us feel that we had gone to the right place to purchase! My husband Chris and I highly recommend going to them for any of your car buying needs! We will definitely be referring them to our friends and family!
"Paul Gordon in the services department is a liability! "
Jeff Peters (Service Manager) made a wrong right with a phone call to apologize and to resolve the issues. Jeff Peters provided me with excellent customer service and scheduled a time to have my car serviced to resolve the airbag fault. Jeff Peters also explained the process of the "important safety recall" Chrysler is currently sorting out. I would like to thank Jeff for taking the time and listening to my concerns. The service department promptly resolved the air bag issue. The time it took me to sign paper work and driving off in the loaner car was 10 min tops. My car was fix same day! I never write reviews, but my family safety is important to me! I think Orange Coast is back on my short list. Thank you Jeff.
I called this morning to ask questions in regards to safety recall s61 "Important Safety Recall". Airbag and restraint system. Paul did not completely answer questions and did not reinsure my family safety was important in the car I purchased from Orange Coast Chrysler. In fact Paul hung up on me. I will never purchase a car from this place again. I'm actually going to purchase another car within 2 months. So Chrysler you can thank Paul for that!
BEST DEALER EXP EVER. HIGHLY RECOMMEND FOR BEST PRICE AND SERVICE. FOUND VAN ON INTERNET, MICHAEL S. HAD IT READY BEFORE I GOT THERE AND LORI K. GOT ME BETTER FINANCING THAN MY CREDIT UNION