Orland Toyota

Orland Toyota
8505 W 159th St
Tinley Park, Illinois 60477

Sales: (708) 429-3900
Service: (708) 429-3907
Parts: (708) 429-3909

Manufacturer: Toyota

Most Reviewed Employees
Al Krajewski Al Krajewski
Sales Consultant
John Davison John Davison
Sales Consultant
John Bingham John Bingham
Sales Consultant
Chris Fischer Chris Fischer
Sales Consultant
Al Perry Al Perry
Business Manager
Roxann Seckus Roxann Seckus
Business Agent
Ali Zayyad Ali Zayyad
Sales Consultant
Jerome Powell Jerome Powell
Sales Consultant
Tom Vaughan Tom Vaughan
Sales Consultant
Ty Martin Ty Martin
Sales Consultant
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:30 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 AM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.5/5
93 Reviews
Orland Toyota

Overall Score: 4.5 Star Rating4.5



About Orland Toyota
Certified: Orland Toyota
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Orland Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Orland Toyota
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Here at Orland Toyota we believe our customers are the most important part of our business. We believe we should treat them the way we want to be treated.

Therefore, we will endeavor 100% of the time to satisfy our customers needs. We will maintain the highest levels of integrity and professionalism in every area of our business, that is our customers right to expect and our privilege to provide. Thank you for considering Orland Toyota for your next vehicle purchase.


Sallema
5/21/2012 7:21:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Krajewski

My Review of Orland Toyota:
Al and I go back over 30 years as we were we in school together. My family has purchased several cars and I have referred friends to Orland Toyota. They are very honest in their business dealings. I have purchased a 2012 Prius, having owned a 2006 prior. Toyota does a wonderful job with the Prius. It is superbly crafted. When I am ready for my next car, I will call Al Krajewski at Orland Toyota because he was attentive and as usuasl gives great customer service that goes above and beyond your expectations.

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kevmeg1
5/9/2012 7:32:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ty Martin

My Review of Orland Toyota:
My husband and I wanted to purchase a used Toyota Camry. A fellow employee had just purchased a new Toyota Camry from Ty Martin at Orland Toyota and told me what a great salesman he was and how nice this dealership treated them. The last Toyota I purchased was from Toyota on Western but Orland Toyota is closer so we thought we would try it out. I looked online first to see what was available. When we got to the dealership, Ty showed us all of the used vehicles but I didn't see the one that I had taken and interest in online. I asked Ty about it and he found it on the lot and had it ready for us to take a test drive in no time.

It drove great and I fell in love with it the minute I got in. We got back to the dealership and Ty worked with us and made the paperwork a breeze. Everyone at the dealership was very friendly and the car was cleaned up and ready for us to go in no time. I drove it home and can say this was the lease painful car buying experience we have had in awhile. We will definitely recommend Orland Toyota to our family and friends and especially Ty Martin.

Sincerely,
Margaret McEvilly

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cjimmyc
5/8/2012 8:38:07 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Fischer

My Review of Orland Toyota:
My total experience with this dealership was great.They were very helpful and honest.I felt they valued me as a customer,and I would definitley reccomend them and would purchase from them again.My salesman,Chris Fischer is a real asset to orland toyota.

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nhancock
5/2/2012 9:59:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Fischer

My Review of Orland Toyota:
This was the most satisfying auto-shopping experience of my life. Mr. Fischer was relaxed and incredibly knowledgeable. He was very down to earth and easy to talk to about the car, financing, etc. The rest of the staff were equally as friendly and helpful. The most important part for me was being able to come in and tell them what I wanted without having to deal with intense sales pressure or gimmicks. Not once did I feel uncomfortable or pressured to make a buying decision. I shopped around at other dealers but came back because they were willing to give me the price and rate I wanted. I ended up with an amazing deal on the exact car I wanted. During the process, I didn't receive a bunch of sales intensive phone calls or e-mails from Mr. Fischer or the dealer. This was not the case with other dealerships. I would highly recommend Mr. Fischer and this dealership for your next vehicle purchase. I can't stress enough how relaxed and easy the entire process was.

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northerner
4/13/2012 12:23:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Krajewski, Al Perry

My Review of Orland Toyota:
The Toyota salesman, Al Krajewski, was friendly, professional and helpful. He explained the features and the accessories on the 2012 Toyota Corolla LE. Al also explained the warranties and Toyota Care. He was informed. Al mentioned Toyota's reliability record and its history of dependability. He didn't pressure me in purchasing the vehicle, but his knowledge, the car's appearance and performance sold me.

Tom Moore, manager, was extremely helpful in getting me an outstanding deal. I paid less for the car than I had originally planned, and I have the accessories that I wanted.

Al Perry, business manager, took the time to explain the advantages and the importance of Toyota's Extra Care.

It was an excellent experience.

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run4fun46
4/9/2012 7:28:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Krajewski

My Review of Orland Toyota:
I had an unexpectedly nice expirience at this dealership. Al worked with me to get me a good deal. There was NO "I have to ask my manager" to wheel and deal with me.

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trustii1
4/3/2012 1:12:07 AM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Chris Fischer

My Review of Orland Toyota:
I came to this Toyota dealership along with several others in search of buying a car. I talked to Chris Fischer concerning a vehicle. Ultimately, I did buy a Toyota but not from this dealership. A month after purchasing a car I had a sync issue with my car system and cell phone. I happened to be in the Orland area and figured I may be able to get help from one of the tech people. I thought that they may help even though I did not get my vehicle at this dealership. My thought was that they still represent the brand and I may consider them to service my new Toyota. I asked a person to help sync my phone and the person went out to help me. When he was in my vehicle helping me, Chris Fischer abruptly stuck his head in the window and told the person not to help me because I did not get my Toyota at their dealership. I asked Chris was he joking and he said he was not. I promptly went inside and asked for the manager. I began to explain my issue to the manager but asked could we talk privately. He said that he had end of the month paperwork to do and could not. I left the dealership feeling bad and disrespected. It was like Mr. Fischer was bitter toward me. I have bought two cars from Toyota spending over $60,000 and have never been treated so bad by a vendor. I would not recommend this dealership or Orland Toyota to anyone. I am certainly going to follow up with Toyota as high as I can go until I get satisfaction. I have a 2012 Toyota XLE that I am proud of, but this incident leaves a bad taste in my mouth.

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btomiso2
3/29/2012 6:01:42 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Krajewski, Roxann Seckus

My Review of Orland Toyota:
Orland Toyota is non aggressive. I never felt pushed into a deal. The price was what it was and you were allowed to take it or leave it. All calls were returned promptly and my Toyota was deliverd in a timely manner. I was informed about the progress of my vehicle and given the opportunity to accept or reject options. Information was provided about these options. None pushed to be accepted. All in all a pleasant experience.

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mreiner1
3/29/2012 1:02:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Krajewski

My Review of Orland Toyota:
Our family has bought approx. 15 cars over the past 20 years from Al. We shopped him the first time, and his deal was best. But he has shown through the years that he cares about our needs, and is always available for consultation. We feel very comfortable working with him.

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djt1016
3/27/2012 4:25:58 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Fischer

My Review of Orland Toyota:
Chris was very helpful and professional. I have been to other dealers that have been very pushy. Chris was not like that at all. There were some problems with getting answers after I bought the car, but once I did talk to Chris, everything was taken care of.

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