Orland Toyota

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Orland Toyota:
After purchasing a used auto from this dealer they failed to provide any support of issues found after the sale. There was no spare tire provided and one of the wheel hub covers was missing. After multiple phone calls, there was no response from the dealer. They were located too far away to easily drive to the dealership, so I attempted to get a response over the phone. Also discovered the car had a damaged tire and after less than a week a thumping developed in the rear axle. Since vehicle was not a Toyota I took it to a local Hyundai dealer and they found that the 4-wheel drive coupling was bad. Over $1000 to repair. Orland Toyota provided a 12 month 12K mile warranty with the vehicle, but of course this problem was not covered under their USELESS warranty. This dealership is the worst that I have ever dealt with. Avoid buying anything from these crooks. There are many reputable dealers, so don't waste your time and money with these idiots.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Orland Toyota:
Do not believe anything they tell you. They will claim to get a vehicle in for you, and it won't show up. You'll leave a deposit, and they'll give you all sorts of stories as to why it will take them 2 weeks to return it!!! Yes, first we were told a few days (which is rediculous in the first place) and then after 3 days were told they couldn't even track the money they take in (really? what kind of business can't track their credit card transactions?) Then, we were told it will take a few weeks because the salesman is on vacation.....it's incredible that they are still in business with this type of service or lack there of!

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