Orleans Toyota

Orleans Toyota
16 O'Connor Rd.
Orleans, Massachusetts 02653
(508) 240-3600

Manufacturer: Toyota

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Twenty-Four Month Rating: 2.7/5

3 Reviews

Overall Score: 3 Star Rating2.7



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shamrock123
11/9/2009 7:29:00 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Orleans Toyota:
I purchased a new Tundra in Oct 2007 from Ken Robinson. I have purchased over 20 vehicles during my lifetime, and have also sold Chevrolets. I have never had a more pleasant experience in dealing with Ken. I would absolutely come to Orleans Toyota again when in the market for another vehicle. Although, this may be some time off because my Tundra just turned 45000 miles and the way it is running I feel that I will get 200000-300000 miles anyway. I would like however to hear back from someone if they could find me a replacement front license plate frame, as the one which came with the truck has broken due to car wash brushes tearing at the plate. I believe Toyota makes a metal one which might hold up better. I will leave my e-mail onfo below. Again, thanks to Ken and the rest of the Orleans stall.

Richard Carlson

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khughey
2/28/2009 12:20:56 PM


Overall Rating: 2.2

Reason for Visit: Service

I recommend this dealer: No

My Review of Orleans Toyota:
I took my 2009 Prius in for its 90K mile service - it was working fine up till that point. The day after I got it back, $550 dollars later, my check engine and tire pressure lights came on - then the light that is just an outline of a car with an exclamation point on it. I called and was told the car wasn't going to break down, so I could keep driving it. I should just check my tires. Hello? 3 hours later the lights went off. Then my car started making little clicking/screeching noises AND it sounded like water was running under my dash every time I accelerated from a stop or turned a corner. The third time the lights came on and went off, I decided to just trade it in and be done. I didn't go to Orleans, though!

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thomas.j.29
9/15/2008 9:37:37 PM


Overall Rating: 1

Reason for Visit: Service

I recommend this dealer: No

My Review of Orleans Toyota:
Dealership is clearly trying to scam customers into purchasing unnecessary "services". "Technician" brought out "fluid samples" that were supposedly from my vehicle, but clearly did not match what was in my car. When confronted with my questions to visually see the samples collected from my car, manager claimed that the technician provided samples from another vehicle by accident. Poor way of covering tracks. This place is no different than any scumbag private shop, they are out to get your money any ways possible..honest or not. Two thumbs down.

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