It would be impossible to overstate how much I dislike having to shop for a vehicle. In the past, car shopping rated right up there with having a root canal or having icepicks shoved under my toenails. That all changed last Saturday afternoon when I went to Ossipee Trail Motors and met Marc. Right from the start he was personable,knowledgeable,and he listened to what I wanted. I never once felt pressured or uneasy. It is clear that Marc knows vehicles, sales and customer service inside and out. After discussing a few vehicles on the lot, I didn't see anything that suited my needs. Marc mentioned that there was a Toyota Matrix that he thought I'd like at one of Ossipee's other locations. (Gorham) Having nothing better to do on a rainy day, I went there. I immediately knew the Toyota was exactly what I wanted. After getting all the financial details worked out, and phone calls back and forth on his day off (unheard of!!) I picked up my car. Everthing was seamless. I will say that I was hesitant to complete the deal when I found out Marc would be off but he assured me that he would have everything all ready to go for me and that I would be in great hands with J.D. who covers for him. He was right. J.D. was also a pleasure to deal with and made me feel completely comfortable. I will definitely return to Ossipee Trail for any future vehicle purchases. (And for any service that may be required.) If you're looking for a quality pre-owned vehicle at a fair price and ethical sales and service staff, this is THE place to go. Thank you Marc, J.D. and Eric (McGyver!) for everything.