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Ourisman Chantilly Kia

Chantilly, VA

4.2
946 Reviews

4105 Auto Park Circle

Chantilly, VA

20151

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946 Reviews of Ourisman Chantilly Kia

January 30, 2012

Every experience with this dealership from lease to service has been excellent. We were out of the dealership quickly with the new car with no money down. The service has been efficient and fast. I More

by vchorno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pucell Johnson
January 30, 2012

My husband and I were very pleased with the service we received at Ourisman Kia. Everyone we had contact with went out of their way to be friendly and proactive. They listened to what we were looking for More

by chulsing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grimes, Chris Bell, Christopher Bell
January 29, 2012

I was very impressed with Jeff's ability to answer most of my questions via email. Once arriving at the dealership, I was thoroughly impressed with Jeff's knowledge of the Optima. Purchase and paperwork More

by dhelbock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hoyt
January 27, 2012

It is the best dealer in the world,the employees has a professionally trained and the manager very professional and friendly. for my I give the 10 score highest for this service. More

by Carlos A Barrenechea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Purcell
January 04, 2012

great teaam work on sales to make it as quick as possible. both sales person are no longer there but they were great but I did find one of the sales person at Don Beyer Kia in Falls Church. Servi More

by sightland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sales person is no longer with their but dealt with both service managers current there now.
December 11, 2011

The KIA Optima is an exceptional value for the money. I highly recommend a test drive. It is more fun to drive than its sister, the Sonata. It has a better feature to price ratio than the Fusion. It has More

by jeffkahler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Silvia, Chris and Purcell, Christopher Bell
Dec 26, 2011 -

Ourisman Chantilly Kia responded

Jeff, customer satisfaction is one of our top priorities, and we are truly sorry to hear that you had such a frustrating experience in terms of the actual sale. Please give Billy, a call at 703-263-2500 to discuss the situation in further detail. We would really like to make things right with you.

Feb 02, 2012 -

jeffkahler responded

If customer satisfaction was actually important, Billy would have contacted me. I called several times as explained in the reviews. This is just another example of the poor management at this dealership.

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