Ourisman Chantilly Toyota

Excellent! Good communication and frendly, good experience to me. Recommand dealer Sang Park and manager Heeman Yang. They are very nice and did quality of work. Good communication and frendly, good experience to me. Recommand dealer Sang Park and manager Heeman Yang. They are very nice and did quality of work. More

Professional, Friendly, and Fast. The last time that I purchased my vehicle (from another Toyota dealership) it took them almost 4 hours from start to finish to complete the process of The last time that I purchased my vehicle (from another Toyota dealership) it took them almost 4 hours from start to finish to complete the process of buying the vehicle (I was already pre-approved by my bank and I knew which vehicle I wanted). Ourisman Toyota was the best. Before arriving to the dealership, I was pre-approved and I knew what vehicle I wanted. The process took about an hour. I was very happy with the whole experience. Everyone made sure that I was informed about everything and didn't just let me sit there staring out the window. I hope they keep this up when it comes to the service department. More times than often, dealerships forget about customer service after the initial car sale. Thank you More

Great experience buying car for my daughter The salesman JR provided exceptional customer serviice as he provided answers to all questions asked. We purchased a Corrolla,, as we started to view The salesman JR provided exceptional customer serviice as he provided answers to all questions asked. We purchased a Corrolla,, as we started to view select exterior and interior combinations he made sure all were open and give the time (white space) to allow me to discuss her wants and feelings without interuption. Only when we came out with questions did JR respond answering the question. He did not oversell or over load with information. We had a great comparison that day as we visited four other manufacturers, the hard sell never works for me. More

Terrific service The service department has been very helpful. The service reps keeps me well informed and the pricing seems very reasonable. I also love that they p The service department has been very helpful. The service reps keeps me well informed and the pricing seems very reasonable. I also love that they provide low cost loaner cars. More

Exceptional Mr. Yang provided us with exceptional services, he's shown us different model of available Toyota and helped us choose the right model and color for o Mr. Yang provided us with exceptional services, he's shown us different model of available Toyota and helped us choose the right model and color for our family. We've been buying car from him for more than ten year now and always been very satisfied with what we purchased. More

Smooth Transaction I had a great overall buying experience but I was a little disappointed I didn't receive a call back after I had inquired about purchasing mud flaps. I had a great overall buying experience but I was a little disappointed I didn't receive a call back after I had inquired about purchasing mud flaps. More

Service Checkout of Lexus Trade-in for Toyota RAV-4 Lease Over the last 25 years I have bought 5 Toyota and 3 Lexus automobiles. The last 4 Toyotas have been bought and serviced by Ourisman Toyota. My Go-t Over the last 25 years I have bought 5 Toyota and 3 Lexus automobiles. The last 4 Toyotas have been bought and serviced by Ourisman Toyota. My Go-to Sales person has been Denise Myers, Ourisman's acknowledged Salesperson of the Decade. She makes the somewhat confusing auto buying/leasing program so much easier to understand. My Go-to Service person for the last 10 years for ideas or an issue is Mike Hilliard. He understands vehicle requirements and makes service visits an effortless task. In fact, I asked him for a recommendation on our next vehicle, given our requirements, and he recommended the RAV-4 that we just leased through Denise Myers. Ourisman has a great team with expertise and common sense in both Denise and Mike. More

Excellent No complaints, the staff very professionals, everything on time, really works for me, the loaner program really save my day, I was able to go to work No complaints, the staff very professionals, everything on time, really works for me, the loaner program really save my day, I was able to go to work without any delays. More

Great service I am very happy and satisfied. Ahmed is a great guy He take care of everything he answered my questions and solved the problem I had on floor mat . T I am very happy and satisfied. Ahmed is a great guy He take care of everything he answered my questions and solved the problem I had on floor mat . Thanks again from Ahmed More

Give very good service and timing Mr. James are amazing for receiving vehicle and explain very well. He explained the vehicle position and I understand very well. They took minimum t Mr. James are amazing for receiving vehicle and explain very well. He explained the vehicle position and I understand very well. They took minimum time for service. More