Ourisman Chevrolet of Bowie

Good salesmen, horrible repair shop We bought a used vehicle from them that had a minor fender bender in the lot. We bought the car and left it for them to fix. A weeks later they said t We bought a used vehicle from them that had a minor fender bender in the lot. We bought the car and left it for them to fix. A weeks later they said the car was fixed. They rigged it so badly that that hood was dented and off center, the fender was poking up on the right side. The light was poking out, and other major noticeable flaws. I pointed this out and they said another week to repair it. I called before driving the 1 hr drive to the lot and they said it was ready. I had to get a rental so I returned my rental and was dropped off at the repair lot. They told me my car was not ready, even though I called. So I then had to wait 2 hours for the rental company to get me another car. When I finally got my car back I did not notice until months later that they did not repair the screw up. They just glued it. Unfortunately, there was nothing I could do about their ghetto rig so I cant ever get a new headlight. They damaged it so badly that where the light hooks on would have to be welded to be attached. Don't bother with this dealership. More

Very helpful Dwayne is a very refreshing salesperson to deal with. He listened to what we wanted and did not try to pressure us into something we did not want. H Dwayne is a very refreshing salesperson to deal with. He listened to what we wanted and did not try to pressure us into something we did not want. He made the experience very pleasant and I would return to him if we need another car. Not so happy with the finance department since they added a $6000 service contract to our account when we stated we did not want any additional service contract, but that is another story. Need to carefully watch that process. More

Rushed service I recently brought my truck in for service and informed Mr. Mills that my caliper was locking up. Nevertheless, they only opted to replace my front b I recently brought my truck in for service and informed Mr. Mills that my caliper was locking up. Nevertheless, they only opted to replace my front brake drums and pads. They never even road tested my truck to fully verify the repair. Now my truck is locking its caliper worse than before. More

New Tahoe Chris was very professional made my car buying experience a great one especially since I had a bad experience with other dealers, but with Chevrolet Chris was very professional made my car buying experience a great one especially since I had a bad experience with other dealers, but with Chevrolet of Bowie there were no games thank you for being honest. Meredith Miller I can only say great things about her also she went far beyond to ensure that I received a great deal a wonderful person to work with through this process. (Chevrolet of Bowie both of your employees are true treasures.) More

Made A Challenging Process Easy When we are making an investment in something as complex as a car we are not only buying the car, we are also buying into the team that makes up the When we are making an investment in something as complex as a car we are not only buying the car, we are also buying into the team that makes up the dealership that supports that purchase. And for us the salesperson is the coach of that team...the one you go to when you need help. Even though we had several different makes of cars in mind, Dawayne Jefferson was the reason we ultimately returned to Ourisman Chevrolet because we felt his energy of being honest, caring, and sincerely interested in helping us make the choice that was right for us. He worked with us, in conjunction with Meredith, to find the exact vehicle we wanted. We will be recommending to friends and relatives to consider Ourisman Chevrolet and Dawayne Jefferson when considering a new car. More

Excellent Customer Service I have worked with Keith numerous times during my service appointments. He is the epitome of customer service, and I feel that he is honest and knowle I have worked with Keith numerous times during my service appointments. He is the epitome of customer service, and I feel that he is honest and knowledgeable. I would highly recommend him for any customer service awards! More

Good experience I called Keith because it was time for my first oil change for (Candy) my 2016 Equinox. He set up my appointment. I arrived everything was taken care I called Keith because it was time for my first oil change for (Candy) my 2016 Equinox. He set up my appointment. I arrived everything was taken care of. I like just staying with one person. I feel they get to know me and I get to know them. I have dealt with Keith since 2014 when I had the 2014 Equinox (Candy). He has always been polite and respectful. More

Standard Striping Inc. Will not go any place else. :) Medrick Mills is wonderful to work with. Very helpful. answered all of my questions. Very caring, all around nice perso Will not go any place else. :) Medrick Mills is wonderful to work with. Very helpful. answered all of my questions. Very caring, all around nice person. When out of his way to help. More

Great SaleTeam and Job Well Done!!! I placed a search on the Internet on October 23, 2016. The next day I was contacted by Ozzie Turner (New Car salesman). He was very professional and I placed a search on the Internet on October 23, 2016. The next day I was contacted by Ozzie Turner (New Car salesman). He was very professional and enthutiastic over the phone. After our initial conversation I felt like I knew him for a while! He didn't pressure into anything. Later in the day I went to visit the dealership. Thanks to Ozzie, Shanise ( Finance Manager) .everything worked out for my situation. I left with a brand new car with features I thought I would never have!!! During the visit I left to get my daughter from school and returned. They made her feel welcomed and gave her a red ballon that made her day. I am happy to say that I was turned away but other dealers and became a part of a winning team! More

Buddy Reio-Bowie Chevrolet Service Department - OUTSTANDING! I created an appointment online and brought in my 2010 Traverse for its recalls and TSB’s at Bowie Chevrolet. Buddy Reio was my service advisor; he i I created an appointment online and brought in my 2010 Traverse for its recalls and TSB’s at Bowie Chevrolet. Buddy Reio was my service advisor; he is very nice, friendly, courteous and responsive. Buddy called to inform me that there would be significant repairs to my vehicle. Buddy explained my repairs and argument to Brian Blakeslee (Service Director). Brian then contacted GM to explain my issue and GM offered to assist with the repairs. I would like to THANK Brian for taking the time to call on my behalf for the assistance and goodwill. Buddy & Brian are extraordinary and professional in handling the service of my vehicle in a timely manner. Oh, TECH. 453 that performed all the work is the BEST!!! Bowie Chevrolet Service Department in my opinion is one of the best!!! Continue doing great business practices and you will continue to see me for service and future purchases. Thank you, E. Cruz More